The Apt. Movers

BEWARE PEOPLE. Had a written confirmation on my move and all parties agreed on the price. Several hours before the movers were to be here, we were told that we HAD TO PAY MORE OR THE JOB WOULD NOT BE DONE. They had no intentions of coming to do the move, nor did they bother to notify me of that… I learned this when I CALLED to re-​confirm only several hours before they were to be here!
DO NOT TRUST THIS COMPANY! THEIR WRITTEN CONTRACTS MEAN NOTHING AND THEY SIMPLY DON’T CARE! HOW SAD IT IS THAT PEOPLE/​AND COMPANIES DO NOT HONOR THEIR CONTRACTS. I’M SURE THEY EXPECTED ME TO HONOR IT! I think this mgr should be fired for his unprofessional decision and to ruin the company’s name!
I will also be reporting this to the BBB.
I explained we had a written contract and the Manager, Ted, said it did not matter, pay more or forget it. They would NOT HONOR their contract.
If the movers wanted more, they should have been paid by The Apt. Movers since they were the people who made the commitment! They refused… Pay MORE if you want us to do the job… they would not listen to reason!
I had people moving into the home and needed to get the furniture moved that day, I scrambled to find a new moving company, which I did… Firehouse, they came the same day, did a great job and got the job done, for LESS than what The Apt Movers wanted additional from me.
The APT MOVERS — BEWARE!!!
ps THE COMPANY I DEALT WITH WAS LOCATED AT 101 n. 55TH sTREET #4, pHOENIX, az. 602 266 1111. THEIR CONTRACT READS «THE ORIGINAL APARTMENT MOVERS, INC., BUT I CALLED THE SCOTTSDALE OFFICE AND THEY CONFIRMED THEY WERE THE SAME COMPANY.