My wife ordered a large Baja Blast«SODA» at about 8:30pm 6÷14÷16, they gave her the freeze version instead. When she corrected them on the matter, they proceeded to argue with her and said because it was on the order screen that they wouldn’t correct the matter! This is ridiculous NONSENSE!!! She’s an RN and just finished a 12 hour shift and didn’t notice it had said freeze at the end, she wasn’t in the mood to argue with them… but I AM!!! Why does food restaurants want to argue with what a customer wanted??? She didn’t order or say the word freeze and didn’t even ask about a freeze… So why did they enter it or bother to confirm which version she wanted, also why do they insist on saying she WANTED A FREEZE?! Do your job people and don’t assume to know what people want, the fact that they want more than minimum wage makes me laugh, most of the fast food workers don’t deserve what they’re making now, as I’m constantly finding they screwing up my order! Like just the other day, after picking my wife from work at Good Sam, we went to the McDonalds off 7th st. and McDowell. They forgot to give us a 10 piece chicken nugget for my kids, we didn’t find out till we got home which was clear in Scottsdale, after looking at the receipt it turns out we actually paid for it. It’s not even an isolated case, it’s become common place for these incompetent fast food employees to screw up at least ONE thing every time we try to eat somewhere. I’m calling the manager of this TacoBell as soon as I’m done, because poor customer service is unacceptable! Don’t let these people walk all over you because of THEIRMISTAKES!!!
Adrian B.
Classificação do local: 5 Phoenix, AZ
Like others have said, the drive thru attendant at night is awesome. She sounds very cheerful and is very nice. If you’re looking for a late night place to eat, I would definitely recommend stopping by.
K M.
Classificação do local: 5 Phoenix, AZ
A couple nights ago I went thru the drive-thru and received the best customer service from a girl, I did not catch her name, but she had a very thick southern accent. I had said light ice in my drink, and when she handed it to me she asked me to check it and if it was not right she would do another one. I said it was good. She was so nice I almost stopped to go and compliment her but I was in a hurry. She was a very nice person, I hope they know what great service she is giving. Thanks.
Delight L.
Classificação do local: 5 Peoria, AZ
Love this place! Definitely recommend to anyone, service is awesome, the owner is a sweet heart. There’s a reason I come here once a week! Also, try the quesalupa! ;)
Bob B.
Classificação do local: 1 Scottsdale, AZ
Please update your drive thru speakers so the inbreds inside Can comprende my order. 3 crunchy tacos with sour Cream shouldn’t be that hard… And you charged me for sour Cream idiots
Monica W.
Classificação do local: 5 Scottsdale, AZ
Literally the BEST service here. Like, better than I get at most restaurants. The lady working the drive through is ONIT. She needs a raise.
Al W.
Classificação do local: 5 Tempe, AZ
This location is great. The employees here are amazingly friendly and always smiling! They actually look you in the eye when you speak to them. Both girls at the Windows tonight were great!
Jeff W.
Classificação do local: 2 Phoenix, AZ
This location has taken the fast out of fast food. Almost 10 minutes sitting in line. No one inside so not sure why the delay. When food is barely above dog food quality it is NOT worth the wait. Especially when food is just slopped together.
Sherry B.
Classificação do local: 3 Salt Lake City, UT
Been to fastfood for years and this place is nothing different. No matter what’s the name of the place as long as its fast food. You will always get that crappy service, crappy food and the crappy place. What do you expect? Cheap price for a better service? Lets just be practical, if you want the best service and the best food. You will need to go other places than Taco bell.
Joseph O.
Classificação do local: 5 Phoenix, AZ
Love this resturaunt even though i dont work there anymore still one of my fav places and will continue to support them
Katrena M.
Classificação do local: 4 Phoenix, AZ
Super nice staff. Stopped in for a wee bite after hiking. Yummy 5 layer vegan burrito.
Cody F.
Classificação do local: 5 Scottsdale, AZ
This place is str8 bawlin y’all. Have you even mouthed a crunch wrap pressed down by the beautiful gentle hands of Madeline. I’ve had my share of late night nosh snacks but this flower of a human being comes into my life and touches deep into my loins. Madeline if you are reading this I want to be with you in more than just a drive thru(through?) type of way. This could work on more than just a 9 – 5(or graveyard shift) level. Please call me back and let’s toast some cinny twists. I’m sorry to open forum my love(lust) for you. Be mine.
Eilonwy W.
Classificação do local: 4 Phoenix, AZ
This is the nicest, most courteous, most efficient Taco Bell I have ever encountered. The food even tastes better, as if the fryer is adjusted a little more precisely and the line made a tad more effort to put things together just right. If I give it five stars, unwary readers will expect that the menu has somehow changed to be authentic, and of course, Taco Bell food does not aspire to authenticity in any way. Taco Bell aspires to ranch dip with taquitos, The difference is that when it’s done badly, it’s depressing; and when it’s done well, it has a certain cheerful vulgarity that’s easy on the wallet.
Shobeir S.
Classificação do local: 3 Tempe, AZ
It’s taco bell. The food is okay! They are open till 1:00 am and they can replace meat with beans which is good for vegetarians! They have both Pepsi and Dr peppers in case you care for any of that.
David C.
Classificação do local: 5 Peoria, AZ
I like to come in here and write songs while I eat. I like how the management won’t hound me to leave even when I’m on for an hour at least.
Ryan S.
Classificação do local: 1 Scottsdale, AZ
I ordered a taco salad, as I was eating it, I almost cracked my tooth on a small rock or pebble. When I called to tell them, they said it was impossible and I must be mistaken. Ridiculous.
Dana B.
Classificação do local: 3 Mesa, AZ
It’s your average Taco Bell. The location is convenient for work and price is affordable for an inexpensive lunch. Great service and the food tasted really good.
Meribah R.
Classificação do local: 1 Phoenix, AZ
Went through the drive though and I ordered a Mexican Pizza with sour cream, and a Dorito’s Loco Taco. Received a Mexican Pizza with no sour cream, and a regular taco. The customer service was so/so. I wrote corporate and complained because this was about the millionth time they have screwed up a order when I was the only car in the drive through, and they sent me a coupon, for two items of my choice, and the GM called me and said I could come in and she would replace my food. Glad they fixed the problem, but I really am starting to believe their employees just go through the motions of their minimum wage pay, and could care less if they screw up or not. Seems to be the trend at most fast food places now a days.
J D.
Classificação do local: 3 Anaheim Hills, CA
It’s been a while since I’ve been to this Taco Bell. I dropped in for lunch yesterday and had great service from the cashier Juan. He was friendly, patient, and made sure the order was correct. He also made recommendations to customers on the combo menu if it saved them money or if there was a similar items that they might be interested in. He should be recognized for his effort as most fast food employees don’t give a **** about their job or customers. My food came out fast and accurate. I ordered a 7 Layer Burrito and 2 Bean Burritos. The only knock on it was that the Bean Burritos were messy. When they wrapped them, they got red Sauce all over the outside of it… so the Sauce got on my hands. Oh well, that happens sometimes during the busy lunch rush. Return Factor — 60%
Gabi M.
Classificação do local: 2 Phoenix, AZ
Taco Bell aka«Taco Hell» brings back amazing memories from my high school days. There was a Taco Bell located right across the street from BHS(my high school), and if memory serves, the drive-thru was open pretty damn late; maybe even 24 hours?! At the time, my friends and I made many a «run for the border,» and I remember the food being great! Either I was really drunk back then or Taco Bell has gone down hill or my taste buds have matured quite a bit since then, because after eating Taco Bell for dinner last night, I no longer«quiero Taco Bell.» Or maybe I ordered wrong? I’m quite nauseous thinking about what I ordered(and ate) last night: –1 Mexican Pizza(540 calories /30 grams of fat) –1 Chicken Soft Taco(180 calories /6 grams of fat) –1 Pintos and Cheese(170 calories /6 grams of fat) I didn’t know there was a «Drive-Thru Diet® Menu» until looking at their website just now either… oh well, I’m eating for two right now! I also didn’t realize the slogan changed to «think outside the bun» until actually listening to the radio commercials as I drove home with my food in my lap last night. I will say that the drive-thru was super quick and my order was right and all for under $ 6. What a bargain! I’m sure Taco Bell is still a great option when you’re out late, have had a few too many, and/or are eating on a budget. But I don’t recommend it when you’re completely sober and it’s a normal hour. Probably not the healthiest option for the baby in my belly either… Bottom line: I don’t plan on returning for many years to come, although I do have a pretty big high school reunion coming up next year, so I may just have to give it one more shot!