Southwest Hearing Center

Let me start off by saying I highly recommend Southwest Hearing Center! They are incredibly knowledgeable, helpful, and kind! If you would like to know more about my experience, read on!
I moved from FL to AZ and needed to find an audiologist that I felt was knowledgeable, experienced, and could help me! After some online research, I found Southwest Hearing Center and knew I needed to make an appointment there.
After browsing their site, I learned that they had 3 audiologists on staff and 2 locations. Their website offers an «About Us» section which provided information about each audiologist (where they graduated from, their experience, certifications. etc.). After reading about them, I definitely knew that these people were knowledgeable and experienced! Their website also provides information such as articles on hearing loss and technology, news and events, and even their own blog about how to choose hearing aids, the difference between hearing aids, how to read audiograms, etc. Due to their effort in updating their website with useful information for the community to see, I knew that not only could they help me, they really WANTED to!
Making an appointment was so easy and not a hassle at all. I actually called back to see if I could reschedule to their second location which wasn’t a problem at all. You are able to alternate the locations you go to if that it what you want to do!
Rose, the receptionist, was so kind to me when I arrived and she was easy to talk to! I had an appointment with Ron, who is a doctor of audiology and also the director of Southwest Hearing Center. Ron was very welcoming and did a great job explaining the different types of tests he was conducting to assess my hearing. He also asked questions about my hearing and lifestyle to see how he could support my hearing and adjust my hearing aid.
Ron listened intently about my hearing loss journey and my struggles with hearing. He was supportive and reactive about what I shared with him. I shared with Ron that I was frustrated about hearing in noisy environments such as restaurants. Rob knew exactly what kind of hearing aids I had and was able to suggest options for me, such as programming different settings in my hearing aids to help me adjust to my surroundings.
Overall, I had a wonderful experience getting my hearing tested and hearing aids adjusted at Southwest Hearing Center!