Scottsdale Ranch Denistry

I have a long standing policy with Dr. Fazel’s office of telling me the cost of my treatment ahead of time if it exceeds my insurance benefits. Then, I choose what to do, seems fair, no? Today, I was told that Dr. Fazel is now just an employee of this office by Tom, the business mgr. They are not accepting Humana payments of 90% as payment in full and, we must pay out of pocket/​copay for fillings. Yea, it’s only 10% but, can still be hundreds of dollars. There are many dentists who will accept the insurance as payment in full but, I’m not even asking that, I’m only asking to know upfront what the cost is if any.
The office had a Humana rep call me because they thought I didn’t understand my insurance. After 5 minutes the rep said I understood it perfectly! It makes no sense to incur out of pocket expense/​deductible beginning mid December, Tom. (Unless you’re rich and don’t care, we’re not)
Three stars because my wife and I have been going here for a few years and have had great service and professional care. Thanks Kim and Dr. Fazel.