Scottsdale Livestock

Huge supply of products. Superb customer service. Will be returning very soon!

This store offers a few horse products not available at our corner Ace Hardware in Cave Creek. For that variety, I added a star. However…
If you decide to order hay, you need to be prepared to devote some extra time and effort as the service side can be abysmal. Our hay broker retired so we ordered from this store for the first time about three months ago. The hay was wet and some of it molded. They promised to take care of it at time of next order. Ok, fine.
That second order just happened. They missed their appointment and came hours later even though that was not agreed. When I came home, the two kinds of hay were mixed together, some of it stacked outside, new hay stacked on old open bales, and the moldy hay they asked us to save was not picked up.
I would have tossed the moldy hay but was instructed to save it. As far as the rest of the delivery, very disappointing… which is why we made the appointment to be present.
Well after much reassurance on the phone, the guys who were supposed to come today to make it right no showed. I’ll take my three thousand a year in hay business to someone who can keep an appointment and has some common sense on how to stack it.

My mother in law bought three chicks on Monday, today, Thursday two have died. We called the store and they blamed it on us. She has many other chickens, and did nothing different. They told us that the chicks needed to have died within 24 hours of purchase. I find that to be awfully stupid. They don’t want to take responsibility for their sick chicks.
Needless to say, we will be taking our business back to our original chick store where we have bought healthy, egg laying girls.