Platinum Ride Limousines, LLC

We used Platinum Rides for our wedding and was thrilled with the experience! We used their party bus for our transportation to our reception site and then a private car service for our ride after the reception. Both drivers were great! Our party bus driver was so helpful and accommodating! Our late night driver was so nice too! We couldn’t be happier with our choice and we highly recommend this company!

We booked platinum rides for a 30^th bday party, and couldn’t have been more thrilled with our experience. The driver was prompt, courteous, and super accommodating. We booked a stretch navigator for a 5 hour night, and when our plans changed unexpectedly and we needed an extra hour, he was very patient and professional. Wish he would have taken some pictures in front of the limo for us, but we hired a limo… not a photographer… i get it.
The car was in great condition, had plenty of glassware and ice, and comfortably sat 14 (we even had space for more). The limo took our classy affair to the next level.
When booking they do have a no refund policy, so make sure of your dates and times. But the office was a pleasure to work with and overall a very reliable company. We will definitely use platinum rides for our limo services in the future.

So disgusted and disappointed I hate when I feel like I’m being ripped off. I will spread the Word all over so others don’t experience my disgust. The company I used to book the party bus «platinum ride limos» apparently just like to rip ppl off and take there money. They are the most unprofessional people I have ever dealt with. I was late 15 mins from being dropped back off which the driver was aware of and stated not to worry. I checked my credit card and They charged me an additional $ 135, which was a full hour fee for services they DID NOT provide. Once I saw this additional charge on top of all that I spent for there services not to mention leaving the driver a Big Tip Just to basically be dropped off. I called the owner who basically implied that money meant more to him then his customers or future business of others would. I personally will spread this throughout Arizona. DO NOT BOOK WITH THEM TRUST ME.
If I could give a negative star I would, no need and sending a pretend response on the bottom of the review actting surprised or as if your company had no knowledge of this. Better yet Attempting to make fellow Unilocalers believe differently. I attempted and spent majority of my morning conversing about this with your company who could careless. It was very clear to me speaking with management that you could careless about your customers. Sad to see people could careless about customer service, dignity, and the good of there so called businesses.
ANOTHER EDIT-​AFTER I WROTE THIS REVIEW THE OWNER «FRANK“DECIDED TO CALL AND MAKE THREAT TO REMOVE THIS REVIEW OR ELSE. NOT TO MENTION ADDITIONAL HARRASMENT TRUST ME AND BOOK ELSE WHERE.

Great guys! Joey and his brother are great with customer service. They took us out for the night with a bunch of or friends– we all got babysitters and went out to a really nice dinner without worrying about getting home– it was fun to have drinks on ice and hang out all the way there and back! We will be booking again with them again soon. We have also rented their party buses for realtor property tours during the daytime and they were very professional and accommodating!

Joey was so awesome to work with. I made a reservation in less than 24 hours, not only was he willing and excited to help he also gave me the best price ever. The website is so easy to navigate through and I didn’t have to fill out 18 forms to get a quote. I would recommend EVERYONE to use them. I will definitely use them for persona and work functions from now on. THANK YOU!!!

Great experience all the way! I planned a last minute birthday party for my son. I had 13 eleven yr old boys to take from all the way up in Cave Creek to Camelback to play paint ball. I had no way to transport so I thought a limo would be fun. I planned this 2 days before the event and received EXCELLENT fast service online from their website by Joey. Unlike other companies there was an immediate quote from their website and I could book quickly. It is a family owned business and I got a great rate. Lonnie our driver was awesome! He was helpful unloading gear and very patient with our crazy group. If I ever need a limo I will be calling Joey! Thanks guys!

Man one of the best limo services I have taken. Our driver was on point with picking us up and knew exactly our need through out the night. He was spot on with the svc he delivered. I’ll use them again

I hired Platinum Rides to take a group of fellow classmates out to Scottsdale for a night out after we had all finished our final exams. Although we had a large number in our group, the company and its bus driver, Mike, was very accommodating to us, picked us up on time and got us to where we needed to be, then took us back home safely to finish the night. The party busses were top of the line and everyone had a fantastic time en route to Scottsdale.
I initially hired this company because their prices were unmatched and they were able to accommodate such a large group so easily. The whole process was very smooth from start to finish and I would recommend Platinum Rides to anyone who is considering renting a bus for a large group.

Driver got lost and made us late for the event — owner didn’t care!
We hired a limo so we wouldn’t have any issues and would be at our event on time. I would never use them again. If I could give them zero stars, I would.

Platinum Rides Scottsdale was on time and as promised. We asked for their black stretch Chrysler 300 and that’s what we got. Driver Mike was courteous and helped with our photos. I had no issues with the process and was able to get through to them on the first and subsequent phone calls. I got a reminder email 24 hours before service.

What a fantastic experience! The Owner was very gracious and the driver fantastic. Not to mention the party bus was amazing. Clean and fun. Took my son and some friends out for a great celebration. Would hire them again in a heartbeat!

I was not pleased with the service provided to me by this limo company. The driver rushed my wedding party and I as a result we were unable to complete bridal pictures at the ceremony site. I asked the best man whom pleaded with the driver to extend the reservation time however the driver was not able to assist us and continued to rush us regardless. I wouldn’t have mind paying for overtime, the least the driver could’ve done is worked with us in contacting his boss regarding our wishes.
Oh and making reservations is super easy but once they get your payment forget about getting a response back from them.

This is a honest and reliable company. I have used them for a real estate tour. They showed up on time and there party buses were very clean. Will use again.

Platinum Rides assisted in me treating two of our school’s teachers to a 25-​year ceremony. In a world where teachers are often not celebrated, our limo was an incredible touch of class and our driver was hospitable and accommodating.
On a practical level, I received my contract promptly and was described the details of the evening (itinerary). The day before, I also received another reminder of the details with pick up and drop off locations.
Thanks for an unforgettable night!

We rented a bus for a concert, the bus was nice but smaller than we thought. The problem was with the driver, from the time he showed up he was hard to deal with. Everything seemed like it was an issue. His driving was very erratic causing drinks to slide off the counter, which we cleaned up. His whole attitude was negative and unwilling to work with us.

Hi Frank and Joey,
I just wanted to say thank you for the party bus rental. The bus was AWESOME!!! I have never seen a bus jazzed up like that it was way more than I expected. Our group had a blast and your driver was absolutely hilarious. He had us all in stiches and he is a keeper! Thanks again guys I hope you end up reading this as I really did have a wonderful time. Take care and thanks again!

The owners of Platinum Rides really went above and beyond what my expectations were. The level of customer service was top notch and their fleet of vehicles is my opinion the best in Phoenix.
I rented a party bus (Big-​City) for a family function and till this day I am still getting compliments on how awesome it looked and sounded. I will continue to refer Joey and Frankie to ALL my friends and family! They will do a GREAT job for you!

This was my first time looking to rent a limo for a birthday. I’m so glad I chose platinum rides! Getting a reservation was so simple and easy. Took about 15 minutes to get setup! On the day of the pickup, the limo driver was 15 minutes early, which was great! Driver was very attentive and was willing to go above and beyond! We had forgot to lock our car door back at the pickup spot and the driver was willing to drive back and lock it for us! How cool is that! Overall I had an amazing experience and recommend platinum rides.

I used Platinum Rides and they are awesome! Joey the owner helped me out when I was in a bind to get a party bus for a Cardinals Game and he got me one last minute. Even though we went over and were charged for over time, he even worked with me on that. I will use them again and I recommend using their Limo or Party Bus Services here in the Valley. Thanks Joe!

From my first interaction with Platinum Rides, I was impressed with this company. Before even getting all the details about my event for which I wanted to book them, they offered to show me their entire fleet of vehicles so I was choosing the right one for my party.
Because we were going out for my husband’s birthday party, we reserved one of their limo buses. Holy crap, that bus was amazing. It was beautiful, spacious, with a great sound system, and came stocked with waters and glasses for us all to use!
Plus, our drive was incredible. Not only was he punctual and attentive, but he was cool and fun to hang with as well. I was so glad we got such an awesome driver for the night!
Really, the night couldn’t have gone any better, everyone had a blast, and I can’t wait for an excuse to reserve another bus from them again.