Pearl Med Spa

There are times you wish you would have listened to your inner voice… This is one of them…
I was lured into this spa by the sign’HAPPY HOUR BOTOX’ of course I could not resist… And I wish I would have…
After listening to a unnecessary class-​less speil on becoming a member I finally got into the room to get my procedure done. The gal was nice enough (even tho she kept harping on my companion to get Botox). She did drop a vial on the floor, which incidentally, I do not know if it ended up in my face (oh well)
I realize that bruising can happen… But this gal hit a blood vessel and gave me a shiner… And I don’t mean a small ‘use a little cover cream shiner’ I mean one of those ‘WTF??? Happened to you??? I hope you got a restraining order against him’ … Type of shiner. My eye was/​is literally black. And my face won’t move To this there is no excuse.
There was also NO FOLLOW UP CALL as was promised.
On the up side. The facility was clean and cherry. The front staff very nice.
In closing… I am no rookie to cosmetic procedures… In fact I feel qualified to say I am pretty much of an expert after 2 augmentations, a temporal rhytidectomy (surgical face lift) and several Botox and filler procedures all performed by one of the BEST board plastic surgeons in Scottsdale… I think I can safely say that if you want quality work done… Go to a DOCTOR… Insist an MD inject you and do the work on you…
I don’t know why I went to the dark side on this one… But I assure you I will never do a med spa again!!!
Dr T… Forgive me… I strayed…

Went to Pearl Med Spa for my first time today, and oh my gosh, best day ever!!! Jordan referred me in because I have been complaining about my acne and scarring. She sat down with me and put an entire 12 month plan together for my facial treatments. Best part about it was that I didnt have to think about anything. I am not good with stuff like this so I basically told Jordan what I was unhappy with in regards to my face and what results I was hoping for and she crafted a whole regimen for me. Riley did my treatment today, she was so knowledgeable, gave me the perfect amount information. Sometimes you walk out of these appointments feeling overwhelmed. Riley simplified everything for me, which is what I needed. So so happy that I went and will definitely be back!!!

I’m from Portland but visit Scottsdale often. I recently started getting treatment done on my face to get rid of this skin pigmentation. While I was in AZ I decided to get one of my treatment done there. The staff from the front desk to doctors were amazing. From the moment I stepped in to the time I left, I felt very comfortable and the service was equal to that of what I receive back in Portland. I was happy that they offered me products for my post procedure and never felt obligated to buy anything. There is a big difference between given options and a sales pitch. If you’re in the Phoenix, Scottsdale, Tempe area, I would HIGHLY recommend at least visiting them for a consultation. I’ll be back soon!

I’m disappointed that I cannot leave less than one star but what’s worse than that is this Med Spa remains in business.
I’ve had Botox several times over the past 10 years and have never experienced such an unprofessional business such as this one. I’m from CA where I typically go to Ablon Institute in Manhattan Beach which has a board certified top Dermatologist. Looking for a quick few shots I thought I’d try a Med Spa. What a mistake!
Typically the shots take affect immediately, or at least within 24 hrs. This criminal business told me to wait 10 days when I complained that only half of my forehead saw results. I had no other option except to wait the ridiculous 10 days — still no results on half my forehead. I look like a clown now.
I called after the 10 days to arrange a correction and they refused. Has anyone ever heard of that?
It’s customary to do a minor follow up if they miss a spot but this place doesn’t follow simple protocol.
The person who did the procedure said she would have the owner call me back, she never called. Repeated phone calls failed to get a response, they didn’t even want to see the issue. The owner is a true crook, at best. Surprisingly the $ 400 they stole from me was close in price to an actual Doctor’s visit!
Bottom line, you get what you pay for!
Make sure you avoid this place and go to a board certified Dermatologist.
IF YOU THINK IT’S EXPENSIVE TO HIRE A PROFESSIONAL, JUST WAIT UNTIL YOU HIRE AN AMATEUR.
By the way, notice how the 5 star glowing reviews are people who have only posted once or a few times max on Unilocal.Shady postings by the owner and friends. Please help this business FAIL by not patronizing it and hopefully more people will note lose their money and become disfigured.

There aren’t words to describe how amazing Jordan, Dr. Kelly, and the whole staff at Pearl MedSpa are. I fell in love with the beautiful, welcoming space he moment I walked in, and knew I was in the right space when they sat with me in the consultation room and walked me through all of the various options for addressing my skins needs. And Dr. Kelly? The absolute best injectionist I’ve ever come across. Talk about a wonderful experience all around– the staff is so great I was actually sad to leave! Will be back again very soon, without a doubt. It’s a must for scottsdale spas!

My friends and I had the best experience at Pearl MedSpa. Everyone there is so friendly, knowledgeable and very professional. We all had an amazing massage, facials and Botox. Had such a fun relaxing Friday afternoon getting pampered, we can’t wait to go back! I definitely recommend going in to be treated like a queen. Go in and talk to Jordan, she will get you set up with treatments and products for all your pampering needs.

Love this spa! Every staff member is very welcoming and attentive. While waiting for my silk peel, I was offered food, water and even a massage! After my treatment my skin felt great. Every person at Pearl Med Spa goes above and beyond, so if you’re looking for a girls day or a permanent spa go-​to, this is the place. :) Ask for Sarah or Jordan! They’ll take great care of you.

I am a client at Pearl Med Spa in Old Town Scottsdale, as well as Portland Oregon. Jordan R. will take fabulous care of you and personally assist you to find what procedure and products will suite your needs individually.
I had girlfriends fly in to Arizona and we enjoyed champagne and snacks at the spa. We then had incredible massages and facials, we left feeling refreshed and rejuvenated. The staff went above and beyond to make this a very special girls-​day treat!
They always have fun gatherings and specials for their clients. They will have multiple girls doing skin and product demos when you arrive. Obagi is a favorite and now my best friend is hooked!
The location is in the heart of old town by all my favorite restaurants and Fashion Square. Go visit Pearl Med Spa then stroll to a local restaurant for lunch. Perfect Day.

Have already reported and filed complaints to Allergan and the Arizona Naturopathic Doctors.
Save your face. Holy over injecting. Frozen is a movie… not what I asked for. I’m so mad right now, but you’d never know, I can’t show emotion. Plus my eyebrows are uneven. Thanks.
Stay away. Sleazy sales pitch after sleazy sales pitch. Am I at a medspa or a dirty used car lot? More Botox? No. Lasers? No. Facials? No. Over priced Membership package? NO. Syringes of Botox? N-​O. More Botox!!! Whoa. Are you serious?! Should have walked out then.
Shady. Outdoor sign says Botox $ 9/​unit. Tried to charge me $ 14/​unit. #baitandswitch
Unethical. Complained to owner, she said staff would reach out and apologize. No call. Follow up. Follow up. I get it, you got my money and I’m never stepping foot in that hell hole again, so I don’t matter.
But wait, a voicemail… an awful/​condescending voicemail from a manager rudely stating that she will not apologize.
Figures. Can’t teach class.

I arrived at the spa and was welcomed with open arms by an amazing staff who were beyond gracious. I underwent Ultherapy with Dr. Liz who is extremely skilled and knowledgable!!!~~ The treatment was relatively painless and compared to other local spas, the entire experience was heads above the rest! Thank you Pearl Med Spa staff for offering the best of the best care… ~~~~~ I will definitely return for future services.

A hidden gem in Old Town! This is the most comprehensive med spa in or around Old Town Scottsdale and the Waterfront location is so convenient. Jordan and the staff are incredibly helpful and the IV Treatment has been a life saver!

A little hard to find at first the location is right in the back corner of old town. Other than that. The staff is super professional and super friendly. The inside is also really nice and held to a very clean standard. This is the place to go to for a spa! Will definitely be coming back again and again.

I love Pearl MedSpa. I have been a customer in Portland but recently visited the location in Scottsdale. The service was amazing, my injections and Botox were great and I picked up some new products that I haven’t had before. I will keep coming back to this location — I live in Seattle but an on flying down a few times a year for routine maintenance. Dr. York was a peach — very friendly professional and gave me some great tips. I highly recommend you visit!

I LOVE this spa. I had such an amazing experience with I.V. Therapy and the Obagi Facial. It was my first time for I.V. Therapy and I could definitely tell a difference in my body once I had vitamins and nutrients received. I felt so energized and refreshed even a few days after treatment. Also, my facial was by Jolene and it was simply delicious! She had magical hands! I fell asleep during my facial and woke up with beautiful glowing skin. The products used didn’t make me breakout (which I have a problem with) and really made me look and feel like I was glowing. I highly recommend this beautiful spa to go get anything done!

I visited Pearl Med Spa because I received a coupon for a free facial. This is located right next to The Herb Box in old town and is beautiful when you walk in. I had a late appointment, since they had to cancel my previous appointment last minute.
I don’t know if it was the combination of having the last appointment of the day and using a free coupon, but I was highly disappointed with my experience. The coupon said the value was $ 149 and the facial I received wasn’t even worth $ 30. It was barely 30 minutes, with no steam (which I like), and nothing really special to write about.
The overall experience here was awkward and not like facials I’ve had in the past. The room felt sterile and was more like a doctors office than a «spa» Needless to say, I won’t be returning, nor would I recommend to any friends. If they were smart they would’ve used that free offer to provide an amazing experience so I would return.

I strongly recommend taking a trip to visit the Pearl Med Spa. When you go be sure to reserve «Krissy Hays»!! She does facials and other beauty services at a medical grade! They have all of the most advanced equipment used in the spa industry (really awesome gadgets and gear) to give any person a list of options for their best beauty preference! I must also state that Krissy is awesome and completely honest and fair! She will never try to sell you things you don’t need! She only offers the best, and most helpful option tailored to each individual. She is so sweet, kind and honest~ I will never go any where else! I will never trust anyone else with my skin! Whether you are looking for a simple facial or are looking for some help to get your skin in the right direction, Krissy is the gal to go to! I have had melisma (skin discoloration) on my face (forehead, cheeks and upper lip area) for over 7 years! I have spent literally thousands of dollars of other skin care and treatments before Krissy. For the first time EVER in my 7 years, I can say I am actually seeing a huge difference in not only the skin color but also my fine lines and collagen break down. We only get one face and if you are looking for the help of a professional, you wont need to look any further!