Mercado Chiropractic of Scottsdale Ranch

Buyer beware! I purchased a Groupon for $ 29 for here and was only able to get a booking for a massage for more than a week out due to their therapist being out of town. I received a call the morning of my massage telling me I was 10 minutes late for my appointment and that they were going to charge me an additional $ 65. I explained I had mistaken my appointment for the next day and that I could be there in 15 – 30 minutes. She told me they were booked and I couldn’t do that. I asked if I could rebook at another time and she said I was welcome to use my Groupon at another time but they were still going to charge me an additional $ 65. Most professional businesses would send out courtesy reminders either via text, email, or phone if an appointment is set more than a week out, especially if they are going to implement such a strict cancellation policy. With the receptionist so unwilling to work with me, I can only assume this business appreciates when potential clients don’t show up, so instead of a $ 29 massage, they can charge $ 94.