Life Care Center of Scottsdale

Nursing quality very poor. Missed giving my husband very powerful pain meds by close to an hour or over. He had to call home on more than one occasion to ask for my assistance at night to and I had to phone the nurses station and tell them to give pain meds. Weekend night nurse was the worst. I was staying with my husband during the day and at some point had to talk to staff and administrators about staying overnight as well.
Also, they ran out of narcotic pain meds more than once and substituted over the counter Tylenol for pain for hours.
Staff couldn’t get him on a shower schedule or bed bath schedule, I had to ask. I was even told by one of the CHA’s that she had to clean three rooms even before she be able to give my husband a shower. We were told by hospital cleaning staff on more than one occasion that he was being discharged within a few days, when he wad not. Talked to hos «patient advocate» on more than one occasion who was not able to resolve this issue.
Was late to two of four doctor appointments due to staff error. The administrators response to this wad that transportation was provided only as a courtesy.
Always short staffed. The staff that was there could be heard complaining about working conditions and about working overtime.
Totally unprofessional.

I chose to have my mother go to Life Care Center of Scottsdale following a hip fracture. The therapists were spectacular, they were able to make a personal connection with my mother and really motivated her to participate and improve in her therapy. My mother did have a stoke, as a side effect of systemic cancer, while at the facility, the nurses were prompt and acted quickly to get her to the level of care she needed at that time. Upon her return from the hospital, the staff welcomed her back with open arms, I felt like we were being cared for by family members. The nurses and CNA’s are caring and compassionate, I could not have asked for better people to take care of my mother.

This rehab center is so poor I am amazed they can stay open. Poorly staffed, doctors and nurses are not available when you need them. No one was around when my husband was in need of medical attention. Once a doctor on call was paged and after 4 hours he never called back and my husband complaining of intense stomach pain had to be taken to the hospital. Patients beware. one of several horrible times.

I am so impressed with the compassionate and professional care at this facility. Everyone from the folks that deliver food, the occupational and physical therapists, nurses, aides, Dr. Prabhakaran… the entire staff are so kind and caring. I highly recommend this facility to anyone who is in need of care!

The building is beautiful. All the rooms are private and newly remodeled. The staff is very friendly and attentive. It is strictly a short term facility for people to go to after the hospital and before they go home.
My Aunt stayed there and she was very happy with her stay. She had a private suite with private shower and sitting area. She was able to bring her dogs to visit (as long as she had proof of vaccines).
I would recommend this facility to any friends and family.