Icon Hair Architexture

I just want to set the record straight that Icon is very welcoming to kids. I do suggest that its always a good idea to call ahead if you are taking a child to an adult salon. Also, Icon is a busy salon (because they’re good!) so I’m sure walk-​ins are difficult, whether you are an adult or child. Now, this is an adult salon so get ready to pay the full adult lady’s price. I made an appointment with Alyssa to do my 10 yr old daughter’s hair. Her price was $ 65 plus $ 13 tip which brings it to $ 78 total. Now, personally, I think, under normal circumstances, that is way more than I’d want to pay for a child’s cut. BUT, my daughter has caught the theatre bug and that requires camps, acting lessons, and a couple of good headshots. So, I scheduled her headshots to be done (by a friend of mine, budding photographer) for just after my daughter’s appt at Icon. Her haircut was GREAT and the blowout/​styling was GREAT!!! The salon was very acommodating and friendly. Nobody seemed to mind at all that a 10 yr old was getting their hair done next to them. And, bonus, wifi and free coffee, really great tea, water bottles, and even almonds and lil cookies to snack on while you wait. They really do go out of their way to make you feel comfortable. Just realize, child or not, you probably need an appt. A lady’s haircut takes one hour (whether its a child or not) so they deserve to be paid the same as if they were doing an adult lady’s haircut. And, its not a supercuts so you really gotta make an appointment if you expect to get in. On rare occasion, maybe they can take walk-​ins, but I can tell you every chair was full there the whole time we were there so I think its probably REALLY rare that they can take a walk-​in. Anyway, we had a great experience there and I hope my review helps to offset some of the negative reviews on here. I say Bravo Icon!!!

Lauren is very good. However, you cannot get in when you need to get in which is not good business and they are overpriced for value. I have gone to excellent stylists such as Etch and not paid as much. Really not a customer friendly salon. Again, Lauren is outstanding. Salon isn’t outstanding.

Without fail, the WORST haircut of my entire life (and I am no Spring chicken).
I’ve been to this salon before, and used to see a girl (Lauren?) who was very good. She wasn’t available, so the receptionist booked me with Glen. My hair is baby fine, long, and one length with some whispyish bangs. Not a difficult cut by a long shot, and I went in for a simple trim.
What I got was a complete chop job. I’ve had better trims at Walmart (NO kidding!!). Someone needs to tell him that long layers do not start 4 inches from the bottom longer layer. I look like I have a Carole Brady shag, or, like all my top hair broke off. He asked me if I wanted some face-​framing layers, and I agreed (I had no idea what he was doing to me at this point, otherwise I would have run). Now I have short choppy chunky layer pieces on the SIDES of my head, not framing my mug. Just horrible.
The bangs, oh, the bangs!!! As mentioned, I have more wispy bangs, rather than a thick fringe from side to side. Think Reese Witherspoon. I now have the bangs of Lloyd Christmas. I SPECIFICALLY told him to trim them to the bottom of my eyebrows. They are now sitting a good solid inch above. AND, to boot, he cut in a huge, thick bang from end to end that no only doesn’t lie flat on the side (because the hair here was supposed to be LONG — it’s not bang hair), but it extends to the top of my ears.
I have had some marginal do’s in my day, but this is the FIRST time I left in tears. When I was leaving, he actually asked me how I liked the bangs, and I told him I was going home to fix them. The fact he could let a customer leave when I was visibly upset and disappointed adds to the charm of the experience. Even the receptionist couldn’t make eye contact or say she liked my hair. It was THAT bad.
To boot, I asked him to wash my hair well, as I was traveling on business, and didn’t want to deal with my hair on the road. He did, but then he promptly slapped a huge dollop of product on my crown when he was done chopping me, spread it out over the top of my head, which then left me entirely greasy. I had to come home and immediately wash it (ANOTHER FIRST!!).
As mentioned, worst hair experience of my life. The only saving grace is that my hair grows quickly, so hopefully before my wedding in three months (ya, great timing), I won’t look like I’m fresh from letting my cat at the scissors.

This is a year and half after the last review of 5 stars. It’s still 5 stars. I have friends in other parts of the country that love my hair color so much, they want to come and have Marni do theirs. It’s the most natural blonde imaginable… and I’m a natural brunette (until I turned gray!) I actually fly back for hair color in the summer.

Disappointing. Color was not done well. Thus expensive for the results.
Gray was not covered. Friendly. Clean

I am REALLY particular about my hair, as I’m sure many are. So when my mom and I moved here from Cali there was some extensive searching done for the right salon/​stylist and this is the one! They use GOLDWELL hair color (which is the best) and the stylists just know what they’re doing.
I’ve been to Jennen for color — she did exactly what I needed done, more of a natural look without the big chunky highlights.
Lo (blond Lauren) did my hair cut — I didn’t want a lot taken off, but my hair was dead. She cut just enough to make my hair healthy and give me a fresh look and I love the styling techniques!
Morgan has done a style for me. I showed her a picture and she exactly what I wanted! AND the curls stayed for 2 days with hardly any hairspray, through sleep and basic everyday activities!
They also sell the complete line of Aveda makeup which is convenient for me! :)
Lucky find in the Summit Center next to Safeway and Pei Wei

the owner likes butcher your haircut and color, then likes to argue with you on whether or not you lied to her about how you wanted your hair. Not worth the price or the time. BEWARE!

After moving to Phoenix from L. A over two years ago I have really struggled to find not only a stylist but a salon that I could feel comfortable at. I am a huge fan of Aveda products and that was also something that was important to me.
On a whim I booked an appointment during the holidays sight unseen and they were able to get me in on short notice. The service was fantastic and everyone was super friendly. The yummy Aveda tea and cookies were an added bonus!
Today I went in for the second time and received the same star treatment as the first time. My stylist, Lauren, aka «Lo» is FANTASTIC! I wanted to try something new with my hair color and she was game. I am so happy with my new look and renewed confidence as a result!

FANTASTIC salon! Went in for a Brazilian Blowout (I have extremely unruly, curly hair) and a cut; the service is friendly and professional. The atmosphere is comfortable. Radhika is delightful! The Prive line of products is also amazing… on my thick hair, it still doesn’t take much to shampoo/​condition, and it smells GREAT! I’m definitely a fan!

I recently moved 45 minutes away from my old stylist, and since I want to immerse myself into this new part of town as much as possible I decided to skip the hike and find a new tress dresser. Icon is in the same shopping plaza as the Most Beautiful Target in the World and having read the great reviews, I decided to give it a shot after noticing that my ends were drier than a popcorn toot. I was thrilled when the owner herself cut my hair!
This woman tamed my choppy, uneven, hadn’t-been-trimmed-in-a-shameful-amount-of-time tresses and whipped them into something worthy of Kate Beckinsale, without sacrificing length. Having straight hair, I’ve never been tempted to go somewhere for a blowout before but find myself seriously considering it for the beautiful silky styling she did. (Hair dryer/​round brush coordination is not my forte.) She even complimented my haircolor-​from-​a-​box and didn’t try to upsell me on her own coloring services, although I will definitely use her if I decide to get highlights or go lighter.
The salon itself is super clean and does not have that gross chemical smell that many places do. It looked like they were using Aveda and Prive products exclusively.
Pricing was on par with a high quality salon in Scottsdale. I wound up spending $ 90 for a cut and style, tip and a bottle of product that I LOVE (which I believe added $ 25-​$ 30 to the total) — plan on around $ 65 for a cut with tip and no product.
I will definitely be back!

I’ve only been there once, but I liked it and got a good hair cut. They fixed my hair after I had a less than great cut elsewhere. Convenient location, nice shop, reasonable pricing (similar to everywhere else). I will return and may change my rating to 5 stars after I know them better!

Love, love, love this place —
Jennen is fabulous!
they have great products, friendly staff, and delightful refreshments — so good!

I am super anal about who touches my hair, but once I find someone that does an exceptional job, i like to be able to go in and tell them to do what they think would look the best on me. I have found very few hair dressers who have lived up to this in the many places I have lived (New York, Michigan, Italy, Arizona and San Francisco). Natasha at Icon is one out of three that I have found. She does an amazing job on cut and color.
The salon is much more relaxing than most others. I hate coming out of a salon and feeling lightheaded and disoriented from all of the heat, chemicals and chaos that goes on in most salons. When I come out of Icon I feel relaxed and refreshed. The owners are super nice which definitely contributes to the positive ambiance of the salon. Icon deserves five stars due to their exceptional product, positive ambiance and excellent customer service.

I have been going to Icon since I moved here last year but failed to be a good Unilocaler and add it to my reviews! I know… it’s a Unilocal crime!
Living in snowbird central, I was worried about a salon in this area in fear that I would come out looking like one of the Golden Girls. I never thought I would find another stylist like my hockey playing hairdresser in Dallas (yes…weird). But, low and behold the hair gods were smiling down on me and led me to this fine establishment.
The staff here are accommodating, friendly, and knowledgeable in their products. The salon carries Bumble & Bumble (a fave of mine!) and Aveda products.
Erica is my stylist and she is wonderful. Quick, precise, and very friendly. I did have to go to Omar over Christmas because I waited until the last minute to get an appointment with Erica, and I have to admit I was scared. It’s almost a crime to cheat on your hairstylist, but she understood. Omar was very nice and did a great job on my hair as well.
They keep a little card on your styles, hair colors, treatments, preferences and all that good stuff so that when you come in there is no mystery as to what has been done to your hair. It’s like a hair diary just for you!
This is a great little salon with talented and courteous staff. Next time you’re out of the city and in the middle of nowhere, check it out!