Hiland’s Cigar’s

This place was great! Came in for a good/​unique Christmas idea for a family member, and ended up getting some super special cigars. Scott was extremely helpful and walked me through some nice box selections. For a Saturday morning, the place was pretty busy! They definitely have a good following and a great business established. I cant wait for my brother to open these up!

First time coming to this place and all I can say is wow… Wonderful selection and Customer service was outstanding… Candace was absolutely amazing when it came to advice on what to try and I smoke a lot of cigars and still was pleasantly surprised… I found a new B&M for life… Thanks again Candace!

Bought a gift certificate for my significant other. Great customer service and wide variety of cigars. He likes to smoke on special occasions but does not know much about cigars. We were helped by a woman who worked here and she was able to recommend cigars that we may like. We did. Will be back for the next special occasion.

I have visited Hilands several times and have found great, unique cigars (last purchase was a box of Liga Privada UF-​13). There is a wonderful balance in the store of helpfulness from the staff and giving time to explore the aisles uninterrupted. Another area that Hilands stick out to me is there are often boxes open for individual sale that most shops only sell for box purchases. This makes trying different cigars easier and more accessible with their great prices.

What a great experience! I’ve recently moved to the area and finally stopped in, and I wish I had sooner. Though I’ve enjoyed cigars for years, I recently got a pipe, and came to the store to find some tobacco for it. Being so new to it, I knew basically nothing about where to start, and Candace was extremely helpful and got me matched up with just what I needed.
The prices are great, too — better than the shop I used to go to back in MN. I ended up enjoying both the Black Gold and the Caribbean very much! I’ll be back soon, and I’ll be sending my friends as well!

I am going to give them five stars for the great service and advice. I found them with a groupon they were selling. If you are looking for some 500K ultra cigar lounge, then keep moving, but if you are looking for good prices, and people who know what they are talking about, then this is your spot. Trust me there is a cigar shop off Mill where the sales person says he does not smoke, but he has recommendations. Not here, their store is a humidor so don’t be shocked if they are pouring water on the stone floor. The only problem i had was a $ 10 Arturo Fuente cigar I bought was cracking and peeling a bit, but a forgivable offense. Too bad they are near my work, and not my home, but I will keep this my main place to buy Cigars and accessories. Thanks for making this new cigar lovers experience really worthwhile.

I heard of the legendary service from Hiland’s on Youtube. I decided to pop in and get some snow flake tobacco. I was a little lost when I first came in. Soon after I met Scott the legend is true such happy and helpful staff can’t be found anywhere else. I will be coming back here for all of my needs. There is nothing better in AZ.

Overall, the best online /​telephone cigar vendor I have found. Very good selection, pricing generally better than the competition and availability of hard-​to-​get items like the coveted Opus X.
By my second order, Candace was a old friend and I could just ask her to pick out a sampler for me.
Hilands makes the shopping part of the pleasure of cigars.

I just found this local gem. The establishment is in an unassuming converted house and let me just say they make you feel at home as soon as you enter. It seems no mater the time of day the owner is there to greet you and help with any questions (I had a bunch). There are some chairs up front and there are always some regulars hanging out. The prices seem competitive and there are usually some nice things on special or hey the Unilocal deal.

I have been ordering cigars from Hiland for many years. Scott is very knowledgeable and they offer an excellent selection cigars. Their customer service fantastic. I almost always receive my orders in 2 days. I would highly recommend them.

This place is great! Super good deals and very friendly staff. Had exactly what I wanted but $ 3 less per stick than I’m used to! Will be back again soon.

Walked in the shop is small. Scott comes up and ask if he can help me find anything and if I smoke cigars. The customer service I got from there was great. They treat you like family once your there. I was invited to come to a free cigar event. I thought the prices were going to be high because of the location but they are actually pretty reasonable. None the less I will be returning. I had a great experience. I highly recommend this place

Simply an amazing place. I intended to drop by for 5 minutes to grab some of their famous and well-​loved Black Gold tobaccy for my pipe. I ended up staying for an hour at least and chatting with their incredible staff and customers. It’s not just a store: it’s a social gathering place and a wonderful experience. The tobacco is GREAT, and their cigar selection is awesome as well. They have a lot of knowledge and experience and they really can find something for everyone. I wish I had more time to hang out there, because they really live up to the 5-​star rating they have. Parking can be tricky the first time or two but it’s not bad once you figure out how to get into the little back lot from the alley. All in all, 5 stars: these people are the definition of customer service.

Great prices, selection, and service. Took so long picking what i wanted i had to chance to meet the owner. A+

Another great Friday at Hilands Cigars especially when its free cigar day. Come down to get your free cigar along with great hotdogs and cold refreshments today from 11 – 7 with discount prices everyday

Wow this place is awesome!!!

Well I have been going to Hilands for a couple of years now and was such a novice about cigars, But Scott and Gus always know what I should try. The lounge is always fun and the Regulars are very friendly. Scott is always willing to make each an every trip there an expierance. The cigar days are fun and between trying new cigars and a little food always a great day.

I am a cigar novice, a newbie, you could say. My boyfriend is pretty much an expert. And God is it sexy when a man smokes a cigar while sipping on cognac. Is it getting warm in here.
Ok. So he comes here all the time and loves it, I’ve only been in once or twice, but never really paid that much attention. This time is for me. I’m buying my first cigar.
The lounge area was pretty full of friendly people who all said ‘hello’ when we entered. We perused the shelves for a bit since we had a pretty good idea of what we were looking for.
After a bit, one of the friendly gents introduced us to the owner, Scott. He liked my selections and made another recommendation of his own. He even introduced us to a vendor who had just arrived.
Overall, the staff are incredibly friendly and knowledgable, and from what I can tell, the selection and price are great as well.
As a girl who’s never smoked a cigar before, I felt very comfortable and well taken care of here. I will definitely return.
Oh, and my cigar was awesome. **See Picture**

My father, brother and I have been ordering pipe tobacco and pipes from Hiland’s for about 10 years now and there is no one out there that can offer better quality pipe tobacco or cigars! My Grandfather, God rest his soul, ordered their «Black Gold» tobacco for almost 40 years before he passed away a few years ago at the age of 90. Now I can smoke the same tobacco he did with great pleasure and I’ve spread the love of Hiland’s incredible tobacco to all of my friends, Church and YouTube followers @BoldODonahue.
Scott’s customer service is second to none and he always employs the nicest of people. If you are fortunate enough to live in the Scottsdale, AZ area please go visit and try their Black Gold, Black Gold Plus, Sommerset and Snowflake! I have the misfortune of living a LONG ways away in Fresno, CA.
God bless Hiland’s!

I can not say enough good things about Scott, and the whole staff at Hiland’s.
When I was in the middle of wedding stuff, I decided I wanted to do a cigar bar for J. I also decided I wanted to get J a humidor and him and his groomsmen a few nice cigars to smoke the eve of the wedding. I visited and priced quite a few places in the valley. Hiland’s blew everyone out of the water with price and customer service.
Just about every shop I’ve been into has a room set up as a humidor where they have their cigars. At Hiland’s, the entire shop is a humidor!
I try to stop in every few weeks and pick out a new cigar for J to try. J has admitted to me, I have a knack for picking them out! I don’t smoke them, but apparently I know who to pick them!
A few of J’s favorite cigars– Acid 5 and 1964 Padron
Usually once a month, Hiland’s will have cigar days. Free Lunch and a Free Cigar, usually from 11am — 7pm. Tomorrow, December 17^th, is Drew Estate day! We love our Acid cigars! Even more when we can get one for free!