Gel-Q Nail & Spa

Terrible… just awful. Had to go to my regular place and have them take all of my nails off and re-​do them
Expensive mistake

Horrible customer service! Had a member of the staff yell at me cuz I asked them tee due my toes since they didn’t do them right in the first place… And no one spoke English so couldn’t get what I wanted across to them! Frustrated beyond belief… 2 hours later and they didn’t even start on my nails so I said forget it! Ugh…

I have been coming to Gel-​Q for 3 years and although they have changed staff a few times, everyone has been great. They are quick and even without an appointment the wait is never longer than a few minutes. The best part is that my gel lasts about 2 weeks and still looks good!

Thu was awesome. Fellas meaning guys, put your egos aside and get your nails done. Manicure and pedicure, she will do them both with excellent results! Check this place out! I highly recommend it!
Damian H. — Scottsdale

They are so fabulous here! Speedy, great job and always very friendly!

Here now getting a pedicure… And it’s awful. Worst massage ever if you even want to call it a massage. He just rubbed the lotion on. And he didn’t get all the crap off the bottom of my feet.
My friend is getting hers done too and the lady did a bad job as well.
Never coming here again. Ha
Only thing that was «okay» was the paint job.

I was in desperate need of a pedi and in desperate need to find a new nail salon. I took a chance on this place and was NOT disappointed. Michael did an amazing job on getting my feet to look sandal ready! He was very friendly and very skilled. And the hot stone calf rub down was a nice surprise. I’ve found my new pedi home.

Just got a full set here the other day. I’ve had a difficult time finding a good nail salon near my new place. They did a great job on my nails & price was very reasonable.

I am giving this place 5 stars for a strip mall nail salon. It isn’t super fancy, but for what it is, it is a great place. The salon is quiet and clean. The people were very nice and they got to me quickly even though I was a walk-​in. The woman doing my nails (Loan) was very nice and professional. She clearly paid attention to detail and did a wonderful job on my nails. And I only paid $ 25 for a gel manicure! I will definitely be returning.

So I’m from Southern California and I’m in Scottsdale on a business trip. I decided to take an über car to the nail salon from fashion square. I arrived at Gel-​Q nails around 5:45/5:50. I came for a full set. The man doing my nails was really nice and funny, but stay tuned. He was doing my nails and making small talk. Around 6:15, I had decided I wanted a pedicure as well. He tells me no because there wouldn’t be time amongst the 2 other guests getting pedicures. Mind you it was 6:15 and I was already a paying customer. They closed at 7. I was a bit peeved that they wouldn’t stay open for a pedicure, especially since I would have waited patiently, but that is definitely not what makes this place a 2 star. After they told me no time for a pedicure, they told a lady they were willing to take her as a gel manicure. That is what started to piss me off. So he finished shaping my nails and I washed them off. He then asked me to pay before painting. No problem right? Wouldn’t want my freshly painted nails getting ruined digging in my purse for my choice of payment. So I signed with no tip in the tip slot due to the fact that there were signs all over the establishment stating ‘PLEASE TIP WITH CASH IF POSSIBLE’ which was my original plan. But once the originally kind man saw that I had not placed a tip on the credit card, he started being standoffish and frantic. He started rushing through my nails and acted rude. I work in the service industry, and as far as I’m concerned the tip doesn’t come until AFTER the services are finished. Despite the man’s attitude, I was still planning on tipping at this point during my experience. He finished up my nails which turned out nice. I can’t complain about the quality so much. He rushed me to the drying station so he could start the customer that they took after they told me they had no time to do my pedicure. It was then where I had made up my mind about my entire experience at Gel-​Q Nails. He placed my stuff that I could not carry down on the drying station and then goes on to say «I really hope you leave me a tip». Not even an «oh thank you so much for your business» I WAS FURIOUS AT THIS POINT. I would never ask a customer to leave me a tip. Tips are optional based on service. How embarrassing for that establishment to beg for tips. I waited for my nails to dry and I walked out. But don’t worry it doesn’t end there. I walk out and the man chases me out the door and yells after me «why didn’t you leave me a tip?!!». I kept on walking appalled at what I had just witnessed. Next time, I hope the employees at Gel Q nails remember this instance and remind themselves to never beg or ask a customer for tips. Especially, because I wasn’t ever planning on walking out leaving him empty handed until he demanded a tip.
So after this long and thorough explanation of my experience at Gel-​Q Nails, I hope this man understands why he was left without a tip.

I go here often to either get gel manicures or acrylics and I have not once had a bad experience! The staff who have done my nails have been patient and helpful as well as friendly from my experience. I enjoy that they have a tv in the back of the salon to keep you entertained while you get your nails done. The only thing is they seem slightly expensive to me, for a manicure with gels its $ 40 and same with pedi and polish. Then again I don’t know rates for other salons so this may be reasonable. I don’t have anything bad to say besides the first time I got acrylics there they gave me flares which I didn’t like, but I didn’t know the difference.

I have been on the search for a good nail salon for some time now and this is not the place. I get gel manicures every two weeks like clock work and every two weeks I am going somewhere new. I don’t like when they use Acetone to soak off the old gel polish, it it extremely bad for your nails. This sadly is a big issue for me, everything else was good, if they changed that i would go back. And the search continues…
(3)

Okay, so I didn’t thoroughly research this nail place prior to going. I was also a rushed «walk-​in» client.
I needed a redo of nail color and one small chip repair. I did get the service done, but the personnel just didn’t seem «friendly» and happy to me. I felt that they were doing me a favor or something?
Yes, I tipped but not overly. I’m sorry — you gotta earn your tip and it’s not assumed by just doing the flat minimum. Butt hurt bc you didn’t get tipped to your standard? Pick a new non-​customer facing profession! :)

I checked this place out from former reviews which all seemed very good. Love love LOVE my nails! First time I got the powder color tips and I’m absolutely impressed. I’ve had a friend and met a few ladies who didn’t like theirs cause the powder or glitter would show through under the clear polish. Not mine!
Definitely recommend this place.

HOLY SH*T! I have never been so uncomfortable in my entire life! I’ve been here quite a few times but today’s visit has convinced me never to come back.
Okay so I walk in, there are about 5 women getting pedicures and NONE getting manicures. Of course, I want a full set. The employees were kind of slow on getting me a nail tech… and oh my gosh, I have the worst luck because my nail tech was a horror. So let me explain…
Okay, so first impression when he sits down in front of me: This guy looks like he has the flu. He was sweating and his eyes were drooping and he looked like he was about to vomit every other second. BUT if he wasn’t sick, I have NO IDEA what the hell he was doing in the back of the shop.
As he applied the acrylics on my nails, he was shaking frantically and kept violently tapping my fingers everytime I moved them. I kept patient and calm until his palm started sweating. I wasn’t okay with his body fluids all up in my fingernails so I asked «Are you okay?» And he didn’t respond. Awkward… so after a while, he asked me where I lived and I said «Scottsdale» and he says «I thought you would have said south Phoenix, like with the crips and bloods», then chuckled.
LISTEN, I am not one to start confrontation by any means so I forced myself to stay calm until he was finished my nails. I paid him the $ 35 and left. He looked rather angry that I did not leave him a tip.
I do not recommend this nail salon. I am very disappointed in the way the staff has treated me today and I think that I will travel to Tempe to have a decent nail experience.

My Mom and I decided to go here after finding out that they have shellac manis for only $ 25. We went during off hours so we had their full attention. They were all super friendly and welcoming, and played one of my favorite movies throughout the manicure — Eternal Sunshine of a Spotless Mind. Awesome.
I picked a sparkly dark purple OPI shellac, and my Mom a pale pink shellac. Both turned out really well. However, mine turned out really well! She perfectly shaped my nails so that almost look fake. I love it.
I will definitely return the next time I’m in the area!

I was exhausted and in a turkey coma when I came here one Sunday after a Thanksgiving dinner so I was kind of out of it and the people working here could tell I think. They looked at me like something was wrong so hopefully they didn’t think I was being rude.
The job done was fine. I’ve had better gel nail jobs and I’ve had worse but for $ 21, this was a great find for what I wanted: red, glittery nails for a trip home for the holidays.
No problems with service or facilities. I was on my way to Seven Day Nail and Spa but every road into Tempe was closed for the marathon so I Unilocaled this place. Not disappointed.

Well I’m a fan. I have been to fancier more kiss ass places and I have been into but not stayed at worst. I think my Spa –Pedicure was AWESOME.
Kim took a long time pampering and detail trimming my cuticles and massaging my feet. She removed all the dead skin and callus. I love how my feet feel!
Stacey did my nails with white tips. I’m not very experienced with the artificial nails. But these feel better than when I had them before. Lighter and also I feel she cleaned up my cuticles where as the guy at a place in Phoenix did not. I’m getting use to them. the length is a bit longer for me. I do think I have 2 nails that lean off center if you really look hard at them. Still the women are very nice and I plan to give them another try or two. The last place I went the first time was good but it did not stay up to standards in visit 2 and 3. We’ll see about this place.
It’s clean, spacious, offers many services, competitively priced, welcomes walk-​ins, has a large color selection, plays soft relaxing radio station, has comfortable chairs, has great hours 7 days a week. Plenty of parking also.
The women speak Vietnamese and clear fluent English and will engage in conversation with you, it is not a chop shop nail place at all.
Go give them a chance. Even tell them Brenda Unilocaled and sent you.

Nails are one of my small indulgences– a monthly pedicure keeps my toes in sandal condition during the summer. Historically I haven’t had much loyalty to one nail place or another– but this one might change that. I saw Kevin for my appointment, and not only did he do a a fantastic job, but he was personable and nice to talk to.
The place was clean and my wait time was minimal. A basic mani/​pedi combo was only $ 35, which is a steal if you ask me! I’ll definitely be back.
It gets five stars because if you’re comparing it to other strip mall nail places, it’s as good as it gets! I figure that’s a lot more fair than comparing it to Dolce or the Phoenician.

I’ve been going to Katie for about two years after a referral by my boss. I have gone to many different nail stylists, but have always had problems with the acrylics lifting and cracking because my nails are very curved.
With Katie, this has never been a problem. I don’t know how she does it, but her acrylics stay put. I always get compliments on my nails — even two weeks after my appointment. They stay looking good for a long time and that is saying something since I am VERY rough on my nails.
Katie also has a full rainbow of gel colors available. I recently went through a spell where I wanted something different from my usual pink-​and-​white so I switched seamlessly to gel for about two months. This was a lot of fun and it is amazing how long the color stays on and shiny. However, I’ve gone back to pink-​and-​white because that is how I prefer my nails.
Pedicures here are great too… ask for Kevin as he is fabulous.