Freshop Vape

Sometimes you run across businesses where you can’t figure out how they stay afloat. This is definitely one. Humongous storefront with more decorative car parts than actual product.
I went in for a new atomizer and was told to «up my game» and then laughed at by the clerk and his random 4 friends who were just hanging out. I don’t want to vape with a large battery and shoot obnoxious (and chemically smelling) clouds everywhere, which seemed to be their game.
The pictures on Unilocal do not accurately reflect the very small amount of product I encountered. It took me less than 2 minutes to see every piece of product before determining they only sell about 2 – 3 brands and did not have what I wanted, all while ignoring their aggressive judgement.
I wish I could say I was an exception but other reviews confirm I’m not. There are far better competitors instead of settling for terrible service and product selection.

Couldn’t have asked for better service. They helped me upgrade every time and couldn’t be happier.

I have been going to this vape shop for a long time now and I highly doubt I will go anywhere else in the future. I don’t stray far from my favorite berry flavored juices. I knocked one star off only because their blueberry is not good and it’s normally my favorite flavor. The guys are awesome, Javier, Matt, Mathew and the others that I can’t remember their names. They know me when I walk in the door and greet me like they know me. I’m older than your average customer but they don’t treat me that way. My sister was recently in the shop attempting to return some leaking hardware and when the repair did not work, she took it back. She had purchased it from Freshop. She tried to persuade them but nothing worked. She was stuck with the leaky device. I was very disappointed to hear that and suggested that she go when Javier is there. I hope that they provide her the same excellent customer service that I have received.

I do not feel welcomed when I come to Freshop. It literally feels like I’m walking into a strangers house and asking to borrow their vape equipment. If you don’t know what you want, they won’t help you. They will belittle you and scoff at your lack of vape knowledge. Product is great though, I do enjoy their juices. Will return

I have been to a lot of vape shop and generally try and give them the benefit of the doubt. I was willing to overlook the fact that they mix the juice right when you ask for it rather than premade in a sterile environment. When I walked in it was a little strange because every person turned toward and stared at me as I had to walk across the shop. The guy that helped me did seem knowledge and began preparing the juice I asked for. However he didn’t even take the time to wash his hands before preparing the juice. It was difficult to even get help initially because it seemed the other person working there was more interested in talking with the people in the shop who were standing in the way playing video games. I had a chance to try the juice and it honestly was not good. Very chemical tasting. I will definitely not be back to this shop and don’t recommend it to anyone.
Edit: figured out what is wrong with the juice. I don’t think the nic level was done correctly.

Meh. I’ve experienced better. Much better. I took a buddy with me the first time I came to this vape shop. My buddy wasn’t impressed what so ever. I am an optimist, so that means I look at the bright side of things and give people the benefit of the doubt. I walked in and used the restroom and my buddy stood in the shop and chatted with Javier. I came out and saw a couch in the back where one of the employees were sleeping. Then I continued into the main room and began looking at equipment. I was approached by this teenage kid behind the counter. I asked what there top flavors were. He immediately told me the sizes and prices as well as that they recently duplicated the popular «muffin man» that is trending right now, with one called «muffin top». He told me the flavor lacks when compared to the original but its not bad. Kid really sold me on it… lol. When I asked to try it, he informed me that they don’t do that. I was dumbfounded. who buys juice without trying it? So I asked why and he said they just don’t let anyone try the flavors. They have to buy them blindly. So in the grand spectrum of shops in Arizona, I will never enter this one again unless someone else buys it and fixes it up. I was disappointed because they are close to my house, they have so much open room for growth potential, and they would make it so much better by just turning the lights on. Its like a huge dark cave with the employees sleeping on futons in the back… SMH…

Amazing Juice. Fresh Milk and Vanilla Custard Tobacco are amazing. You definitely can’t beat their prices.

Great flavors! Great prices! However the Online selection is so limited. Worth checking out but give extra time if you order online.

All I can say is garbage service! And garbage juice that I wouldn’t vape of I was paid to. I see others sag this is a big shop and dwarfs any other shop lol yes it’s a large shop that has the smallest selection. Just save yourself the time and go to a real shop l Ike «haus of vapes» in tempe or «vape central» in phx and chandler. Or any other shop because freshop vape straight Sucks!

I am editing my review due to a change. My initial review stated the four flavors I bought tasted like heavy chemicals when I tried them after I got back to my place. After letting the juices sit for a week without touching them plus a plane ride back to NY, I decided to try them again and so far the flavors are way better and no longer have that chemical taste.
The coffee vanilla mix I purchased taste just like that. Coffee on the inhale and vanilla on the exhale. Very nice and smooth.
I have not tried the other three flavors but I am sure based on the coffee mix, the juices just needed to sit and steep for a few days.
Based on the initial vaping right after purchase, I would recommend letting the juices sit a few days after purchase so they can steep and allow the great flavors to come out unlike a premade juice that has already sat around and steeped. If you don’t need the juice right away and can wait a day or two to use them then this place is great.
I am not an expert on vaping but have always had the understanding that a juice should have some age to it to maximize the flavor. I could be wrong on this and feel free to correct me. Let your juice sit for a few days and you will be very happy with freshop.

Bestprices in town and the staff is always helpful

Im so glad I found this vape store, its got it all, parts for my vaporizer, and the variety of Ejuice is incredible, over a hundred flavors in prefilled, labeled tanks w/​rubber tips, and charged batteries in a carousel display in the center of the shop. They also let u pick any strength nicotine, 0% on up, and the PG/​VG ratio u want, or 100% pure VG. Its custom made 4u, I watched them do it, and I watched, … So yes it takes a few min. to prepare, but worth the wait.

Excellent Vape spot, they mix your juice right on the spot and serve it up fresh. They have dwarfed any shop I have visited in So Cal as far as the quality of their product and customer service.
I’ve paid 5 dollars for some stale pre-​mixed juice and couldn’t be happier with getting a custom blend for 6 dollars, 15ml and no cost for mixing, and custom nic levels by the digit. Above and beyond the call of Gaping, Freshop is a must stop for Vapers in the greater phoenix area.

Saw this on Unilocal and decided to check it out. So happy I did because these guys are fantastic. They had knowledge of every product and even make custom vape flavors for you while your waiting. The possibilities are endless with these guys. Great prices too.

loved my experience here. You can tell right away that he just wants his customers to leave happy. and i love that shit!

make and create your own from the extensive list of flavors or try one of the house made juice concoctions!
We left with four bottles of delicious creations. i will def be back!
keep up the great flavors and great customer experience!

Being a vape nubie, Javier was awesome showing me all my options in detail so I understand the difference. At the end, he ended up giving me the juice for free! I love my mode and the juice is unbelievable!!! Highly recommend! Thank you!

Seriously great customer service and excellent pricing. Javier is a down to earth gentleman that truly understands the meaning of serving amazing customer service. If you are in the area this is a definite go to shop!!!

Best vape shop I have been to. The magician works miracles and their five star program is awesome. I recommend this shop

Javi is great! I was new to vaping and he took the time to show us the different kits and styles. They have great Ejuices that they mix in house and the pricing was fair. They also have some sweet Jdm air fresheners! Its a nice store in the Scottsdale area with a chill atmosphere. Stop by and enjoy mixing some of your own juice!

Very knowledgeable staff. They make all their eJuice to order in house fresh! Lots of flavors and can make the eLiquid in any Nic level. Very spacious store.