Envoy America

I recently had foot surgery and wouldn’t be able to drive for a couple of months. I knew I would need to see my doctor on a regular basis, but did not have someone who was readily available to make that weekly drive in the morning. I made some calls, including JFS, and was referred to Envoy America. It is advertised as a ride service for seniors, as the drivers are all thoroughly checked and trained. I am borderline senior but used them anyway. First, my ride experience:
I got a driver who was new to the area but who did fine with her gps. She was very helpful as my first several trips involved me needing a knee scooter to get around, which had to be folded and unfolded into a vehicle each time. She stayed nearby as I got in and out of the car and accompanied me to the doctor’s office. The true test was one day when I went to the scheduled doctor’s appointment but he suspected a blood clot. My driver then took me to an imaging lab for the test, and when they found a clot, by doctor’s order, took me to the hospital ER and waited with me, and then for me, during that long ordeal. The whole day turned out to be several hours altogether. She had the patience of a saint seeing as she had nothing she had brought to read. I am so thankful for her. (Tammy is her name but now she only works on weekends).
One day it was getting past due the time for Tammy to pick me up so I called Envoy. Turns out there was a communication break down and she did not learn that she was supposed to drive me that day. They scrambled and found someone close by who came in 15 minutes. I had called my doctor’s office and they were able to fit me in even though I was late. That was the only glitch I encountered during my use of this service. Not only did they get a backup person to get me to my appointment, but also one of the co-​owners, KC, profusely apologized to me on the phone and comp’d me my time for that day. And for that reason, and since all my other experiences were first rate, I did not deduct a star on their rating.
I also got another driver, who I met that day and one time after. He was very good and prompt as well.
Each time I called for an appointment, I quickly got connected to a representative who would take my information, read it back, and tell me I’d get a confirmation. Then usually that day or the next, KC Kanaan, one of the co-​founders, would call me to personally confirm my appointment.
This service is good for medical appointments, but also can be used for airport transportation and other events. They do a per-​hour charge for those I’m told. I enrolled in their subscription-​based program, which is $ 98 for 4 hours. The only time it got expensive was when I tore through lots of hours in one day at the hospital.
I would use this service again and definitely recommend it. They plan to expand further into AZ and maybe beyond, so get in while you can!