Empire Lock & Key-Scottsdale

Classic bait and switch, Bike lock key broke off and I called them to see how much the cost would be. It was $ 14 to come out and $ 29 labor. I explained to the person on the phone that the lock would prob have to be cut, he said no problem that the locksmith would call me. Locksmith calls and I explain to him again what has happened and that the lock will have to be cut. He says no problem and that he will be over within the hour or so that he is finishing a job. 2 hours later he comes and tells me that it is $ 25 to come out and $ 119 for the job, I ask him, why he didn’t tell me that when he had over 2hrs before he come by, also stated that the prices they give me were incorrect. I was mad since I knew this guy knew what the costs would be, but played dumb on the phone. I called the person who quoted me the prices and all I got was those prices are wrong. Again another game from these guys, I will be disputing this charge with my credit card company. Get quotes in writing before you deal with these guys, they will upcharge you and wont honor any prices they give you over the phone