Dickey’s Barbecue Pit

Excellent pork sandwich. hot, fresh with good flavor. Nice interior, clean and well decorated. The only downfall. very under staffed. Incoming phone orders was annoying since no one picked up the calls… so the phone rang constantly while one of the employees in the kitchen was apparently on the phone texting with no concern to answer the phones. Solve this issue. and all would be great.

I was really hoping is finally found good bbq relatively close to me.
While not completely disappointed, I’m not totally thrilled with this place either.
Walking in, I had hope. The place smells like a genuine pit bbq joint. But that’s about it.
The brisket sandwich I had was good, and the meat tender, but there just wasn’t much flavor. I do like a smoky brisket. moving on.
There are three types of bbq sauce here. «Original» «sweet» and «spicy». I didn’t try the sweet. Unfortunately, I mixed up the cups of original and spicy so I didn’t know which was which. And I never found out either. Both had the same bland store bought taste.
Bummer.
I had a side of «creamy cole slaw» which was fairly decent. I’d prefer a little more kick but it was ok.
The last thing I had was the house made «sweet tea». Unfortunately, it tasted very watered down.
On a better note, the atmosphere is nice, the place was fairly clean and the service was pretty good.
I do wish the portion sizes were a little
Bigger.
That’s why this place earns a solid 3 stars from me.

I eat lunch here frequently. Their manager’s lunch special is a great bargain… sandwich, side, coke, and a ice cream cone for under $ 10, all in. Granted this isn’t exactly Arthur Bryant’s or Smoque, and it doesn’t pretend to be. For a quick lunchtime BBQ fix at a fair price this place is dependable and tasty.

I’m always looking for the next wonderful brisket which is verrrry hard to find. Well today I found one. I went in for a small sandwich for the drive home. When I got in the car and tasted it, I ran right back in for another to take home. The brisket just almost melted in my mouth, the little french bread was great and the barbque sauce was so good… (they didn’t put a sauce in the bag for the second sandwich but I had enough left over). Will definitely go back when I’m in the area.

For a «fast food BBQ joint» I really thought this was pretty good. They give you A LOT of food for your money too. The brisket was dry but the pulled pork was really juicy and full of flavor. Everyone in my group liked what they had, no complaints. I’d go back given the chance.

If you’re just hungry for food to fuel your body, then this is the place for you. But if you want good BBQ that has substance, quality & mouth watering entrées and sides and overall good flavor, then this is not the place for you! I had the rib plate special with two sides, one side fried okra and the other side barbecue beans. They literally quote «fall off the the bone ribs»…absolutely nothing fell off the bone. It was tough and poor quality rib meat. The fried okra was tasteless with absolutely no seasoning in the breading. The barbecue baked beans could’ve been Bushes baked beans for all I know, they were halfway decent. It also came with the lovely dinner roll that could of came from a 5 day old bread special from the grocery store. This was not good barbecue and it was an insult to BBQ Pit Masters and BBQ enthusiasts everywhere.

Horrible. This location is the worst. We’ve been to the South Scottsdale location and it’s fantastic. The Shea location had so many problems. One person to work the front desk, take phone orders and drive thru orders. Condiment trays were empty. No ketchup. Tables greasy. No silverware. Dirty forks. The soft serve ice cream was liquid. The pulled pork was dry. The waffle fries were old. On a Saturday afternoon there was a total of 6 people in the entire place. I’m surprised this location is still open. I’m sure the health inspector would find alot of violations here. We won’t be going back.

Food was good… we’ve had Dickeys’ before but in the Huston airport where they had these unbelievable breakfast brisket tacos, 2 for under 6 bucks! Unfortunately this location does not have these:(. This location seemed a little pricy too… so feeding a family of 4 won’t happen very often here. Checked in from my Unilocal app and got a coupon for a free ice cream! When my son tried to redeem the staff said the ice cream is already free. Anyway, food was good, location was clean, and staff were very helpful.

Good pulled chicken and pork sandwiches. Somehow the chicken has a great smokey flavor and is not dry like so many other places. The managers special is $ 8.00 for a sandwich, side and a drink. They have really good slaw. Great value!

I thought it was a delicious experience. We had a large take out order and brought it home. I thought the chicken was a bit dry but the ribs were spot on.
The sauce they gave us was gluten free but I don’t think they had a gluten free kitchen (and they weren’t pretending too).
I will return.

I’ve heard their Texas locations are really good. This place just did not do it for me. I could say more, but I’m not out to bash any staffers. The food was just eh. Sorry guys. won’t be back.

The food was cold, and microwaved… The employees are in the back talk loud and cussing while families are up front, had to flag them down to come to the cash register. I like bbq, but you can tell employees and management don’t care about quality…

«UPDATED» Ordered mac n cheese, never got it and we were never told they don’t have any. Both soda machines were down, the workers got snippy when flaws in the meal were brought to their attention. We thought the green way location was bad. … took forever to get your food and it was still wrong. Feel bad for the employees with a lack of management. This place needs to be on mystery diners. … heck, I could tell them their problem from sitting in the restaurant. Another dickeys that I will not be going to again. Management, where are you?
Update — I got a message from Dickey’s customer service asking me for my contact information the very next day. I gave them my email address now over a week ago. No response. They must work like this in every department… they now have 1 star from me.
It is now the 8^th of May — still no response from Dickey’s.

Haven’t eaten here too often although it isn’t far from where I work. Each time I’ve enjoyed something new based off the friendly, young staff’s recommendations. They have deals going on once in a while and their prices are great. Overall, everything is delicious and the environment is well themes and decorated. Although I know this is a chain, it is in a prime and clean location. As a matter of fact, I think I’ll stop by again for lunch tomorrow.

Tonight was our first and last trip here. Why?
1. Very limited kids menu
2. Walked in and there was a haze of smoke from the kitchen. Was surprised the fire alarm wasn’t going off.
3. Bathroom was gross and all of the grout had been turned yellow due to neglect/​smoke/​grease.
4. Fellow diners were a sketchy bunch.
5. Over cooked meat and waffle fries that were like biting into cooled grease.
6. Awful stomachache from eating 1 rib, side Caesar salad and a few waffle fries.

RECOMMENDED: I’m so glad that I gave this place a 2^nd shot. I am happy to report that upon further review, it’s even better than the 1^st time. My beef on my first visit was portion size ONLY.
Walking in, I was immediately met with the sweet mouth watering smell of hickory smoke enticing my taste buds.
Today, I elected to order 1 lb of meat as my meal, ½ pound pork and ½ pound brisket. My wife ordered ½ pound smoked chicken and ½ pound pulled pork. We did not even come close to finishing it all!
I really enjoy the deep hickory smoke flavor of their meats. It is delicious. I WILL BE BACK OFTEN!
Friendly staff!

Grew up eating Dickey’s in Texas. So excited there’s a couple locations in Phoenix. After reading some of the reviews, I was happy that the service I had was good rather than abysmal.
Our order was taken quickly, food brought out a few minutes after, and none of the staff were acting unprofessional as far as I could see. I had the quarter plate with sliced brisket, potato salad, and cole slaw. I like the smaller portion of the quarter plate since the regular 1 meat plate is a bit much for me. Cole slaw isn’t weighed down too heavily with mayonnaise which is nice. Potato salad is super creamy. Accompanying roll was soft and buttery.
Yum! If you like Texas style BBQ, try Dickey’s.

Amazing! The restaurant is pretty awesome!
If you like BBQ this is the place for you! The menu has great options and varieties.
Along with the BBQ and giant cups, they offer free ice cream!
Sweet!

Delicious! And the staff was nice.
I love the sauce on the food and can’t seem to get enough of it. Smells GREAT! I had the beef brisket. I hope it was that… not that I think about. I can’t recall exactly what the meat was. The bread was really good for some reason. Better than I would have expected. So the place is not bad. I haven’t decided if I like Tom’s BBQ’s sauce better or not yet.
Plan on coming again to try some more variety of food.

We were craving BBQ but were too lazy to make our way to Bobby Q. MAJOR MISTAKE.
The brisket and the ribs were adequate but the portion sizes for the meats were small. The chicken and turkey both looked and tasted processed. The side dishes were uninspired, with the mac and cheese being mushy and tasting like it came out of a box. The area around the beverages and BBQ sauces was absolutely filthy and all the cutlery had to be wiped down before we could use it.
Adding insult to injury, no one told us that there was complimentary ice cream for customers– we discovered that as we were leaving (for the first and last time I might add)!