Country Inn & Suites by Carlson-Scottsdale

I gave it one star because there is no less than one star, the hotel is rundown the furniture is old and scuffed up, it is not well maintained, they did not clean my room because I had do not disturb at 10:00 AM I was told the cleaning crew go home early. We were eating breakfast at 10:30 they started cleaning up and removing every thing even though we were not done, the drapes are old and filthy, never again

My rating is between a 3 and 4 maybe 3.25… The front desk was very nice and gave us a location that was convenient. The issue is as soon as I walked in I could smell this «abnormal smell». The other person had sinus so could not. I came very close to ask for another room but did not. I pretty sure the smell was some sort of Oder spray. Alright that fine…
The next morning I get up for breakfast and the only thing left is taste like is old sausages. There busy so I get it so come back about an hr latter. Now there no eggs, sausage or anything in the hot area. The room were roughly going for over 200 so i expected more. Especially when we stayed at other locations the same weekend that did not have this issue at all. Again it was busy so understand but not a hotel i would stay at again.

I have never stayed at a country inn and suites before this trip to Scottsdale and most likely will not stay again. The price was high for what you get. Room was always kept clean. I had the same housekeeper throughout my stay. The room was a little outdated. tube tvs, crack in the ceiling tile, sofa sleeper was worn and torn, hot water would come and go as I took a shower. My room had no type of hotel directory showing where things were or the amenities the hotel has. Overall it was a quiet hotel but in much need of a makeover. For the price I paid it should have been a little nicer.

I came to the Phoenix area to check out potential schools. I came with a doctor friend of mine who did part of his schooling here, and he suggested this hotel. I went with it, and didn’t regret it.
I came to town shortly after midnight, and check in was hassle free. I got to my room and found it comfortable. I got the two queen size beds, although I would be the only one occupying the room for the time being. The room provided me with everything I needed to get work done on my laptop, get my caffeine fix, have an good breakfast, and get ready to head out to town. Their breakfast is complementary, I ate a simple and straightforward meal: eggs, ground meat, a bagel with peanut butter and honey, and a cup of coffee.
The only down side to this hotel is that the internet is slow during the daytime. This added some frustration as my current school program is online, and it’s critical to get adequate internet connection to complete the assignments. Fortunately, I have other options for getting wi-​fi. But if you need to get work done online, I suggest posting at a coffee bean nearby.
Aside from the internet woes, this place provides a comfortable stay. As other reviewers have said: it is not a five star hotel. But it is not a motel 6 either.

Wrote this review on trip advisor didn’t want to write again lol so just sharing my experience at the hotel

Not a 5 star hotel, but you definitely get the most bang for your buck. I booked a room for $ 89.
Pros:
Free WiFi (high speed)
Free breakfast
Friendly staff
Clean rooms
Cons:
Dated/​tacky décor

This is not a 5-​star hotel, but it deserves 5 stars because of what it offers for the price (about $ 78/​night): Spacious, clean rooms. Great customer service, seriously everyone on staff was fantastic. A big heated pool and hot tub, along with lots of towels. Free breakfast buffet that was better than expected and much better than what I got recently at a more expensive hotel for $ 19. Free internet that’s fast and works even in rooms that are distant from the lobby. Our room had a mini fridge, microwave and coffee maker. And right in the middle of a lot of convenient shopping. Simply excellent across the board. Definitely plan to stay again when visiting family.

Nice place but we got a handicapped room, maybe that’s why there was no place to put your toiletries in the bathroom. Room for a toothbrush only. This annoys women.
The hangers were too low to hang a nightgown. It is pet friendly, barkers allowed, fortunately with the AC on you can’t hear them. Nice breakfast great pool.
Wish they would use sheets over the blankets instead of bedspreads.

This place is a good value. Everything is «good enough» — not spectacular or memorable but the price is right — we stayed for $ 79. The free breakfast is pretty standard but the salsa is actually good. There’s also a Chick-​fil-​A next door — sweet!

The only thing that annoyed me was that the hair dryer didn’t work. Other than that, everything was perfect! Wonderful location (it’s across from a hospital, which is good to have when you’re in an unfamiliar city), and it was convenient to the highway. The room was clean and comfortable. Great internet speed (WIFI was a big priority for me). Even though the hotel is considered «pet friendly,» we didn’t want to be in a room where lots of pets had been, so we requested a room that was considered pet free, and they were able to accommodate with less than 24 hours notice. We were also able to check-​in early. Good price for 2 adults and 2 kids. Swimming pool was enjoyed by all. Lots of restaurants nearby as well. Great value.

Pretty basic room with a flat screen TV. Beds were not comfortable but the room was clean and not bad. Only one elevator and you have to go through the main lobby. Would try to find a better place before staying here again.

Good value! Fresh rooms, great for a night or three. Smells nice. A/​c works well, safe and secure location. Would come back if I’m in need of accommodations in the area again.

The staff if superb, the rooms are very clean, and just about everything in this hotel is great for its price

We stay here whenever visiting family in Scottsdale. Microwave, fridge, extra sink, hot breakfast, all included, and CLEAN, at a reasonable price! Great location too!

My home away from home. I used to live in Scottsdale, and many family members and friends stay here, always happily. I will be going back again next week. It’s true the rooms are basic, but they are always clean. The breakfast is huge, and the shuttle service is wonderful. One Saturday night the guy called in sick and I had ordered it for that evening so the front desk young man paid for a taxi without a blink.
What makes this place work is the staff, many of whom have been there for many years. It is like a family. The competition right next door is more aesthetically pleasing, but the staff is terrible, and that means a lot.
these people really care, and it shows.

My friend and I stayed here last spring when we went out to AZ to visit our friends.
It was pretty standard as far as hotels go. We had a double queen room and it was clean and kept clean.
The hotel’s near a bunch of businesses including a grocery store across the road and was conveniently about ten minutes from our friends’ apartment.
I didn’t specifically choose this hotel– it was part of a flight package on Travelocity. But I’d stay there again if traveling to Scottsdale. It was affordable and convenient!

This place is pretty dumpy.
Work sent me to Phoenix for a couple of days. I had a suite, but it was not very sweet. The bathroom door didn’t shut, and swung open into the middle of the room. When I got up to go to the bathroom at night, I ran into the door. I can only blame Country Inn and Suite for the first night, the second night when I bumped into the bathroom door in the dark, I blamed only myself.
The bed smelled like my old roommate’s closet… musty and dirty. Two of my towels were stained with something yellow, I am hoping coffee and not urine…
I didn’t really expect better, but that’s my review.

Really nice hotel… Great staff, great full «FREE» breakfast, shuttle with in 5 miles and a nice big heated pool. Looked like the hotel just got all new carpet, the place is really fresh and clean. Just what our group needed. This hotel is great for Sport teams. Great places to eat right in the parking lot. Only a few miles from a big casino

Stayed here on the tail end of a 2-​state 3 hotel trip and LOVED it.
Location is great, right off the 101 Loop, they’re also near Scottsdale Healthcare (I’m pretty sure folks getting outpatient treatments use the hotel for the location). It’s also near a grocery store, some shopping and mid range restaurants.
Amenities, free wi-​fi, complimentary breakfast, fridge and microwave in the hotel room (and since it’s near a grocery store, all the better). They also have a shuttle that they run more like a taxi service that takes you w/​in 5 miles of the hotel, I used it once while there and really appreciated the extra convenience. Oh, I forgot to mention CHEAP ON SITE LAUNDRY MACHINES!!! You have no idea how nice that was to have on the end of a long trip.
The furnishings aren’t top of the line but the bed was comfortable and they have LCD TV’s with most of the basic cable channels.
It’s not a 4 star hotel but it’s homey and comfortable (and beat the hell out of staying with relatives).
I’m almost certain if I go back to visit the fam, I’d stay there again.

This is a very decent place. It isn’t right downtown but it is in a nice location adjacent to Scottsdale airport and near the freeway. Staff is very nice and the rooms are comfortable. I would stay again in a minute.