Brannon Reed, DDS

I liked most of the people there, but due to the billing representative being very rude with me, and having an utter lack of empathy, I have to give this place a bad score. I will not return due to that experience. Dr. Brannon Reed himself was very nice, as well as most of the people I’ve met there.

I got a root canal, post and crown done by Reed in 2002 The crown fell off but fortunately I still had it and he glued it
back on. This is my only root canal. He said it may be a while before
the sensitivity go’s away. In 2003 I went back because it was always aching. He ground the tooth surface down and said try that. I went back in 2004 with an abscess on the gum
above the tooth he gave the root canal and crown. While I was waiting to see him, one of the assistant’s was prepping me and kept wiping her weeping eye. I asked her what’s wrong? She said it’s just a stye and not contagious. I said stye’s are very contagious. She said really I didn’t know that and kept working for at least for the duration I was
there. That kind of grossed me out. Then Reed came in and lanced the abscess and said common back if you get anymore bumps. Like it’s no big deal. I asked if he could or would re do the root canal. He said no. He did not give me
any other options so I thought removal of the tooth was my only other option. I continued getting abscesses more frequent and started popping them myself. I must have popped
dozens.I was on antibiotics at least 4 times for them. Finally in 2007 I had enough aches and abscesses and was willing to
get the tooth removed. I went back to Reed with an abscess to let him pop it. He popped it and said he could do nothing else for me and I should see a specialist. Every time I went back with
complications from the root canal Reed would try and charge me a fee. I did not have insurance and was too stubborn to pay someone else to fix his work. In Jan.2010 I gave
in and saw Ryan H. Engelberg. He suggested I get an apicoectomy which Reed never mentioned. This way I could keep the tooth and only the tip of the root would be removed. He wanted $ 1300 to do it and $ 140 just for that visit. I then went to Algodonez Mexico and had the apicoectomy done for $ 160 by oral surgeon
Dr. Hector Ivan Gomez at the office of Dr. Ivan Gaspar. I have a scar from it. He documented a 1.5 mm file tip that had broken off in the mesial root and gave it to me to keep. I made a complaint to
the dental board for compensation. The boards reason for turning me down was the surgeon was not a US citizen. In 2013 I was reluctantly seen by Reed. I showed him The statements from all the visits, the file tip and x-​rays. He said he would give me nothing because I took him to the board and it’s been too long. What was too long was the years of misery thanks this man. I said shouldn’t you measure
the file you use for a root canal before and after the procedure to see if your leaving any file tips behind? He said he did. I said then you knew you left a file tip in me
and didn’t say anything. Either Reed didn’t bother measuring the file or he did and knew the tip broke off in me. Either way or anything in between is negligence. I measured the file tip
and it is actually 2 mm long. That is significant enough not to miss. Any descent person would have mentioned out of all my 5 years of visits, that a file tip is or might be in
me and that an apicoectomy could remove it.

I have been seeing Dr. Reed for over 10 years. He is wonderful and his staff is amazing! I just went for a cleaning a couple of weeks ago (and received a letter in the mail) to find out that he is passing his practice over to a new doctor, Dr. Sluyk. I am sad to see him go, but I will say that Dr. Slyuk was very nice and I will definitely be staying with the practice. The office staff and hygienists are just wonderful, very kind, caring, and they always go above and beyond to make sure you are taken care of. Highly recommend this practice!

…DENTIST! Scared you right? Chances are if you’re reading reviews on dentists then you are serious about choosing just the right one. Good news. Look no further.
I actually found Dr. Reed through Unilocal and after reading reviews and noticing that it had been an embarassingly long amount of time since my last cleaning, I decided to give his office a call. They got me in the next day because of a cancellation for a cleaning.
First off, the staff is great. Hands down, amazing. They get you in right when your appointment is, so no wait time at all. I had my teeth cleaned by Amber who was so good that I was shocked when she was done. I think they use really advanced equipment because there was literally little to no discomfort at all. Afterwards, I met Dr. Reed who did his examination and recommended that 2 of my silver fillings be replaced due to their age. I asked if he had time that afternoon and he did!
This is where it gets weird. i LOVE getting dental work done and I LOVE going to the dentist I ahd horrible experiences as a child but when you’re in the hands of a good dentist, that phobia is put to rest. I was really weary about choosing a dentist when I moved and I know that I chose the right one. Dr Reed is incredibly gentle with his hands and explains things to you every step of the way. He just has something about him that puts you at ease. He spends time explaining things and is just a really wonderful person all around.
I am not even kidding, I can’t wait to go back and get another cavity filling redone. His prices are unbelievably reasonable especially considering his location. Thank goodness for Unilocal and I hope that my review wins someone else over !

I really enjoyed this office visit. I went for a general cleaning/​X-​ray visit.
The staff took the time to sit me down and go over everything with me in detail. They are so considerate and caring.
Dr. Reed is an incredibly warm and friendly gentleman. I instantly knew I was in great hands when the doctor met with me. He is very knowledgable in his work and takes the time to throughly explain his findings with you.
There’s no doubt in my mind that I will definitely be paying them a visit for all my future dental needs!
I truly think that if you visit this clinic you won’t find yourself being disappointed.

I wanted to take the time to add to my previous review; I have spent 3 days over the last 3 weeks getting some work done and like I said previous, Dr. Reed and his staff are by far the best team I ever been a patient for. I was in within 5 minutes of my check in time, and been out within an hour. The friendliness, honesty and ensuring that I was comfortable is what I truly have appreciated. I still have a few minor this to do and I would not considering getting it completed by any other team.
It started with a Groupon and ended with a permanent client.
Thank you again, Nathan.

My wife has been going to Dr. Reed for a decade and got me going to them 4 years ago. Kourtney is an awesome hygenist. Pretty much pain free. :) Had 4 crowns done a couple years ago and did it over several visits. Excellent work. No issues and prices were fantastic with our insurance. Highly recommend them.

I really enjoy everyone in Dr Reed’s office. Iesha is especially helpful.
Courtney did a very thorough cleaning and exam.
Thanks to all!

I went to this dentist on a groupon. For some history, although I am now retired, in my younger years, I worked my way through college by working in orthodontics for several years. I am familiar with teeth and sterile technique. I was looked at by a hygienist. Radiographs were taken. Then the dentist came in and «examined“me. I was told that I needed a «deep cleaning» and a one surface resin restoration. I was told that AFTER the deep cleaning, $ 824 with 20% discount $ 659, I could then return six weeks later for the Groupon cleaning. Is he kidding? I pay $ 659 and the teeth are NOT clean and require the Groupon use after six weeks?.
I went to the Midwestern Dental School this week. No mention of a Deep cleaning needed. I paid $ 47.00 for the cleaning and will return to the school for the resin restoration, actually two are needed. The school is meticulous with their sterility!
Additionally, the light handles at Dr. Brannon’s office were not covered with plastic. Their gloved hands are in your mouth and then the handles are touched to adjust the light, with blood or saliva from the previous patient on the handles. Dr Brannon did not have a mask on either. I need an office that uses sterile technique and that is honest in their dental assessment. This office is neither.

WORST dentist ive ever been to! The staff is rude, the dentist does bad work and is rough, and the hygienist do a terrible job at cleaning teeth. Have had to have 2 fillings fixed after coming here and just learned one of them is cracked. Dental nightmare!

I moved to the area in December, so I needed to find a new dentist. As many people do, I searched on Groupon. So that is what initially took me to Dr. Reed’s office for an annual checkup and cleaning.
I found his staff to be extremely friendly and professional. In addition, Dr. Reed is a nice and gentle man. (This is important because someone without these qualities who is drilling in your mouth might cause some real problems.) Recently, I had a filling, and it took about 30 minutes. The shot didn’t even hurt. I wanted to hug him!
The location is great, too. But when you find the building, make sure you head to the right side, as there is another dentist’s office in the front of the building that might confuse you.
I would recommend this dentist. I have no dental insurance, and their prices are fair.

Dr. Reed and his staff really made me feel welcome. I received some fillings and a crown recently, and the experience was quite pleasant. They are helpful with answering questions and making sure that I was always comfortable, from the actual procedure itself to dealing with insurance and payment options at the front desk. It was also nice to be able to look through the window on to the golf course view from the dental chair. They really made me feel like family. Although I live in the West Valley, I don’t mind at all driving as far as North Scottsdale to get such great service. I’ll be going back anytime I need dental services.

Dr. Reed has been the dentist for myself, my dad, and multiple people in my office for 4+ years, and there’s a reason we keep referring his practice to our friends and family.
I had a lot of dental work as a teenager and have seen a lot of dentists, and I am very impressed by Dr. Reed & his staff.
His staff is organized and they are on time for my appointments. They even allowed my newborn in her carrier to stay up at the front desk with them while I got my cleaning. I’ve always been met with kindness and professionalism, on top of excellent dental care. I highly recommend!

One can always find a ‘groupon’ to go to the dentist every time you need to go. I found Dr. Reed via a groupon, but I like it there so much i don’t want to go anywhere else. The staff is wonderful, I have never been kept waiting and Dr. Reed is just so down to earth. Not all preachy and doesn’t pressure you to do stuff. Won’t be going anywhere else

I retired out here to Scottsdale from Chicago 7 years ago. I have never been a fan of going to the dentist. Relocating out here and not knowing anyone, I took a chance and decided to select Dr. Reed as my dentist. The angels must have been looking out for me as this is the very best move I could have made. From the moment you walk into the office, you are always greeted with smiling and friendly faces… there is a television in the waiting room along with a mini fridge if one would like bottled water. Once called back, and you never wait too long, Dr Reed and his staff treat you like family! I have never had such great experiences at a dental facility and if I could, I would give this place and Dr Reed ten stars!
Gary Wojton
Scottsdale

This place has negative reviews for a reason, because the great customer service only lasts for your first few visits. I initially went here because they had a Groupon, and I did not feel like spending a ton on a cleaning. They offered me a discount to have my cavities filled if I had it done in three months, I thought sure that’s a good offer. Everyone was really friendly and would confirm my appointments promptly etc. I had my cavities filled, and shortly after my right top one was still very sensitive and hurt any time I ate anything cold, or sweet. I let them know and they had me come in to fix the issue. I went back 3 times, and it’s still the same. I recently scheduled myself for a cleaning, and they said they would contact me if someone canceled for a 9 am appointment. They emailed me to let me know they had a cancelation and that I could come in Wednesday. So on Wednesday I drove out there, I live in Phoenix so it’s a 30 minute drive for me. When I arrive the doors are locked and there’s another girl waiting outside. I think to myself, «That’s odd.» I am trying to kill time so I decide to go through my emails, and of course they emailed me to cancel the appointment. Saying something came up etc. Never called the day before to confirm cancelation. Just an email…
I emailed them saying I never received notice of the cancelation and that I was upset about this. I received a call, that I chose not to answer since I was at work, and the lady left a message saying they had called and left a vm too canceling the appointment. I have my cell phone on at all times in my office and never received any of this. I emailed her back letting her know, and instead of caring enough about me as a patient and trying to fix the issue I didn’t get a response back.
I work in a law firm so I understand how important it is to confirm cancelations because people don’t always check their emails and you can’t assume they do either.

I was recently in for a full exam and required a deep cleaning as it’s been a LONG time since I’ve been to a dentist.
I just have to say that everyone here is amazing. The high level of care and service is remarkable. The only dentist I don’t dread coming to (not many can say that). The environment and people are really nice, plus the nice location and office tops it all off!
Without hesitation I will refer my family and friends here (already brought my Mom in) and continue choose Dr. Reed’s office at my primary dental office.

I really can’t understand some of the negative reviews I see here, but I’m convinced that some people will just NEVER be happy, and they probably like it that way…
I ended up reading the negative reviews AFTER my first few visits, when I recommended my boyfriend and his family to Dr. Reed… I was actually appalled that anyone would think the office manager was not a nice woman, because I think she is the sweetest thing… All of the staff are truly enjoyable…
I also saw a review from a user who ended up being referred by another dentist to go to MEXICO for a surgery… I just think NO ONE in their right mind should go to Mexico for medical procedures… Why couldn’t your new dentist do it? Dr. Reed has done a wonderful job on my teeth. I originally went to him because he will replace silver amalgam fillings… I had all 5 of mine replaced.
And if there is any question about teeth cleaning, I must say, I thought my boyfriend’s teeth were okay, but after he had the «deep cleaning», I was taken aback by how clean they looked-​I had obviously never seen his «real» teeth. He hadn’t been to a dentist in 10+ years, so plaque had built up. (He had gotten the Groupon, which does state it’s restrictions, and doing the deep clean was HIS choice… He will still be able to use the Groupon later.) And personally, when I had my teeth cleaned, previously another dentist had told me what I thought was a cavity was actually a stain and that the hygienist would remove it, but when I mentioned it she couldn’t see it and assumed it was gone-​but it wasn’t. The hygienist at Dr. Reed’s office did remove it, thank goodness. My teeth felt VERY clean.
I just really believe that it is not fair to say that they don’t know what they are doing, or that the office staff is unpleasant, because I think this place is wonderful!

Dr. Brannon Reed DDS and his staff are fantastic. I originally found them a few years ago because of a Groupon deal when I was in between dental plans. I came in for a quick cleaning and was blown away by the level of service they provide. I subsequently moved out of range of their practice, and switched dentists, but a new job put me very near their North Scottsdale office. 2 years after I used the Groupon, I still remembered how great of job they did, so I got back in touch.
I recently used them for a standard cleaning and checkup. They did not disappoint. From the second you walk in the door, the staff is friendly and organized. My hygienist (Courtney I believe) was very thorough and easy on my teeth. Most importantly, she put up with my constant questions about dentistry and my teeth.
Technology wise, they have all the new equipment, and it provides an extremely pain free experience. Dr. Reed came in to check me out, and even removed a permanent retainer I had been carrying around in my mouth since the mid 90’s. It felt great to get rid of that thing. He then put together a treatment plan for me that will keep my teeth in good shape for the coming years.
If you are looking for a dentist in North Scottsdale, you can’t go wrong with Dr. Reed’s office. Pro tip: make your appointment early in the week, as they give out the golf balls that were hit onto their property over the weekend from the TPC Scottsdale course.

Everyone is so helpful, caring and nice! Amazing dentist and staff! :)
I see the doctor for my Invisalign and teeth cleanings. My teeth look great and I would recommend him to family and friends any day!
Thanks guys for doing a great job consistently!