Benihana

Had a wonderful time at Benihana enjoying the show. The food was very good and the service was even better.

What a fun place! I love the chefs, they deliver a good time every time! I am new to the area and wanted a fun place to take my out if town guests. This restaurant delivered! We all had an amazing time!

Staff was very nice! The chicken and shrimp was a little over cooked. I would have given it 5 stars if it weren’t for that! I would return based on the wonderful service received.

I definitely would not recommend this place to anybody, they tell you have to wait an hour before they can seat you and you look around in the place is empty. And I was here on a Wednesday night at 5 o’clock. How to give this place no stars at all if I could.

Are you interested in an entertaining meal? This is one of the few places that you can get that! This is a guarantee if you reserve your spot at one of their many teppanyaki grills. It’s truly a must — no other way to eat here in my opinion. The chefs are often talented, with a personality, fun and entertaining (OK not always with a personality but very entertaining) =). They have several tricks to keep your eyes dancing. I won’t give away the show… OK so now that we have entertainment out of the way :). The food… it’s all pretty good and obviously fresh — «right off the grill». I’ve had the chicken, the shrimp and several choices of the steaks. You get soup, a small salad, a grilled shrimp sampler — then your entrée with rice and vegetables. Now to the shocker… The Chateaubriand Steak — I had it for the first time recently and it will be my choice forever after… It made the filet next to it look like its child! After searing both the bottom and top of this amazing piece of meat the chef cut it into 2 pieces and cooked it to completion (medium rare). OMG it was so tender with amazing flavor — I HIGHLY RECOMMEND it. Truly one of the best pieces of meat I have ever had (and at the price that’s saying a lot). It’s apparent why people often have celebrations/​birthday gatherings here — because it makes it that much more memorable. Always a good meal/​experience at the grill. I’d skip the virgin drinks otherwise — Enjoy!

I received a Birthday invitation from Benihana for $ 30 of additional items, when I purchased an entrée. The offer was only good Monday thru Thursday. Not really when I wanted to go to Benihana, but they were going to give me free stuff.
I ordered my entrée, and two additional items including a non-​alcoholic beverage. I gave the coupon to the waiter, and asked if I could order some more items to take home. He said it was only good for a 2^nd entrée.
I ended up paying full price for my meal, not getting any value from the coupon and going during the week which is what Benihana wants, when the restaurant is empty.

Let me preface this by saying Hiro (our Teppanyaki Chef) made this experience a 5 star dining visit by far. He was incredible, engaging, and just so much fun.
Now for the 4 star review, our server was horrible. I went out to eat with 7 members of my family (8 total) and received a female server that I can’t even remember the name of (did she ever even mention it??). She was hardly attentive, my girlfriend waited up to 15 for a refill on water, ended up getting up and grabbing the pitcher to get it herself. Then when Hiro started making our food he had to run and get the rice bowls (while our rice was cooking might I say) because our server forgot them. Needless to say Hiro was a little embarrassed, but we encouraged him we were fine. Hiro did an absolutely amazing job with our table and we all loved him. We were cracking up at his jokes and in awe with his tricks. He absolutely made our trip and I’m very grateful we had a chef of his caliber at the table. When our server came back we asked her if we had to tip Hiro personally (because honestly we felt he deserved more of our tip than she did), and she told us no. We understood and jokingly said we wanted to give him money, and she responded with «No, he doesn’t need it.» She then proceeded to tell us the chefs salary and they «usually make between $ 100 – 200 a night from the servers, we need it more than they do.» This caught all of us off guard as none of us needed to be told that information, and it felt incredibly rude to respond in that way.
All in all the experience was great, I’d rather of had Hiro as our server AND chef though! Wish I could of given this 5 stars but the service just left a bad taste in my mouth.

If i could rate a 0 I would. My wife and I dined in and sat there and waited for 10 minutes without being acknowledged. I had to get up and ask who was in charge of the area where i was sitting. The woman came and brought us water took our order and left to not be seen again for 15 – 20 min. The sushi rolls were bland and flavorless. We only went there because someone gave us a giftcard to that place… thank goodness it was free, I would never pay to eat at that dump. Please dont waste your money, there are better options.

Bravo Grant! Our server was not feeling well yet still went way beyond the call of duty and make sure our water glasses were filled with celebrate our birthday of my guest and everybody at the table have an amazing time so grant service alone made the evening a success.
We were celebrating a birthday so we shared a fliet and shrimp meal and got a crunchy shrimp roll from the Sushi bar. The sushi guy at the sushi bar was a profectionist as I watched him.
Our cook Hiro was funny and intertaining and had some great one liners and made some great decorations with the food (see images). All the food tasted fresh and delious and cooked just right.
So great job and keep up the great service!

When we called to ask about reservations and wait times, the hostess refused to tell us how long the wait would be. Asked to speak to a manager, who proceeded to do the exact same thing. I guess they don’t need our business, so we won’t be going. Ever.

Bad service. Dirty place. Sushi chief couldn’t substitute imitation crab for tuna on a roll. You had to talk to 2 people to get that done.
Waiters standing talking and having fun but not working. Never coming back.

I came here tonight with my sister for My Mom’s birthday. Our waitress was on her ish and had a lot of spunk and personality. I appreciate that these days…
The food was delicious and all of us ordered something different to all sample as one. I had Steak and Shrimp along with the Spicy Hibachi Chicken. My mom had colossal shrimp and my sister had the seaside trio.
It can get pricey if you just order what looks good w/​o looking at its price, however sometimes you have to spend a little to EAT GOOD! lol.
The fried rice and our chefs vegetables also hit the spot ! Overall really impressive place to eat for a birthday or special occasion.
4 STARS

Came here right at 5pm when they opened to place an order for take out. They told me to sit and wait for a server. 4 different servers walked pasted me before someone asked if I was waiting for something. Yeah, to order. Placed my order and sat there for 25 more minutes and all of what I ordered was chicken fried rice. HOW IS THIS POSSIBLE? WERE YOU PICKING THE RICE IN THE FIELDS? I could of gone grocery shopping and had quadruple the portions all in 25 minutes! I was getting visually frustrated so one of the managers came over and said «can I get you something to drink while you’re waiting?» «Is that going to get added to my bill? Yes? Then NOOOO.
After waiting for this damn rice for what felt like the damn prehistoric era I get my food and walk back to my job. I get in, open my bag and portion didn’t even fill the box! It was literally flavorless, like the chef doesn’t cook with salt, people or even soy sauce.
I noticed when I left even after 5:30 there were still parties with 5pm reservations that had not been seated in an entirely empty restaurant. I don’t even feel like I need to dine in here to know its a tragic and terrible place to go.
This is a NO NO NO NO NO x infinity for me.

Not the worst hibachi but definitely not the best.
Food was good EXCEPT chicken fried riced needed a little more work. (Clumped portions of the rice still solid white after cooking-​this should not happen).
Key things that need to be improved upon:
Mediocre service: 1. The waiter seemed nice but I had to step away from the Hibachi table and go to the bar for a 2^nd refill on a soft drink because waiter continuously forgot.
Lack of preparation 2. Cook had to leave the grill unattended (x2)because the ingredients needed was not on the food cart. One of those times the grill was on.
Cross contamination 3. There were mixed groups sitting at the grill and while serving the food, the cook’s instrumentation would make contact with some of the guest plates, which they had already been eating on. (hopefully nobody was ill/​or had a virus).
Would give 3 stars but the cross contamination is a health hazard.

Went there on a Tuesday night, the staff was very friendly but we had a really long wait for the teppanyaki chef. It was kind of a bummer. The manager came over, apologized and offered the table free edamame. I’m not sure if they had more parties come then expected or what but it was really nice that the manager went out of his way to try to make us feel comfortable.
The food was delicious! I highly recommend the fillet, calamari or scallops.
I tasted some of the Chateaubriand and in my opinion the fillet was just as flavorful and tender.

So have you ever watched the television show Hell’s Kitchen and seen the episodes where the food service takes 3 hours or so and you’re thinking, «Good god, those poor poor people held hostage by incompetent chefs?»
Welcome to my Benihana experience.
We had a reservation on a Friday for 8:30pm for 2. We arrive, get seated promptly at a teppanyaki table with another couple celebrating their 8^th wedding anniversary and a foursome celebrating a birthday for one of the girl’s in the group. Our waitress comes over, we all place drink orders, lots of Sake. I had drunken whale, a few bottles of Kiran Ichiban are purchased. All of us are here to spend money and have fun.
So at this point it’s around 9. Still no chef.
our waitress takes our order. I order the Rocky’s choice, filet mignon and chicken. My partner gets the Splash N’ Meadows, basically surf and turf. The girl next to us orders Yakisoba noodles and scallops. The waitress starts bringing us the early courses of our meal.
Good onion soup. It disapears quickly.
Good salad, also quickly gone.
More sake is had. We’ve spent quite a bit on alcohol at this point.
We get a newbie chef Im assuming. Im bummed cuz while weve been waiting Ive seen 3 other teppanyaki shows and services end, so Im thinking maybe there’s a snafu and thats why its taking a bit. I try to let it go. My partner goes to the bathroom for a minute the chef comes out and his knife show or what was supposed to be lasts about 10 seconds. She’s like I missed it?! Mind you the table next to us, their knife show was about a few minutes long and was really cool. Ours was flip spatula 3 times ok Im in a rush since youve been waiting.
Ok, strike 1. We HAVE been waiting. Don’t rush through the fun stuff just to get caught up cuz you were dicking around.
He screws up the onion volcano 3 times. Were cheering him on to get it right but seriously *I* can do this trick. But Im jumping ahead.
It takes him like half an hour to do the rice and veggies. He’s clearly in the weeds where he;s cooking one thing at a time even thought there’s 7 different orders. He cooks one entire groups steaks before he gets to us, all the while leaving veggies on a plate or the side of the table only mixing them in once we’re like ok stop youre gonna go over. He screws up the birthday girl’s steak order as well done instead of medium and puts it on her plate anyway then makes her another steak and makes the rest wait. He overcooks the girl next to us scallops til they’re singed hockey pucks.
He plants butter on the table and it splashes on my arms and over the girl’s chiffon blouse.
It’s about 11:00pm now and he’s barely finishing the girl’s yakisoba.
Yes. ELEVEN PM. The restaurants closed. The cleaning people are there and our food is BARELY getting ready to serve.
My food was ok. I destroyed it because I was starving. But the rice was under seasoned and had some raw veg, the onions were overcooked and greasy. I stopped him on my steak and lucked out that it wasnt overcooked like my chicken was.
The manager then comes over and comps chiffon girl’s meal, which means that their order which was close to 500 – 600 was on the manager. But then only offers me half of after I clearly hear her comp the guests next to us. I was spending about 150, that’s chintz, pure and simple.
If youre going to comp half the guests for the same experience, then comp everyone we were all spending a lot of money. I wouldve even come back if that had happened.
So yeah we’re offered half off the next group is comped and we still have a dessert course coming. Needless to say, were not going to eat one more course in a closed restaurant when its past 11pm and our reservation was at 8:30pm.
I think what sucked was the rushing through the fun stuff and then he was in the weeds after and overcooking everything for fear of making more mistakes.

I had to struggle to justify my two-​star rating, but my vegetables were okay and there was also plenty of parking… yeah, that’s how horrible this place was.
My group had reservations for a Sunday at 12:30. We had 9 people, so we took up an entire table to ourselves. The service was painfully slow from this point on. We saw our waiter in 15 minute intervals, and he would always rush off before making sure we had everything we needed. And this was BEFORE the chef even started cooking. We didn’t even see our chef until 1:20… almost an entire hour of waiting at the table! Soup and salad doesn’t take THAT long to eat…
Benihana used butter and soy sauce as their two flavorings. Everything tasted the exact same and was so, so plain. I was hoping for more of a teriyaki flavor for at least my chicken. Also, the dipping sauces aren’t good either, so you’re basically stuck with really bland food that’s been drenched in butter.
Also, if you have kids, they probably will be underwhelmed as well. This place is no-​frills due to a few lawsuits (that is what our chef said). What fun is teppanyaki without FIRE?! The only «trick» they do is an onion train thing.
There are better, locally owned teppanyaki restaurants in town. We definitely won’t ever be back… ever.

Our chef was from a mystical place called Guadalajara Tokyo. He was fun and performed the usually tricks including the Cho cho onion, the beating heart fried rice and of course, the flying shrimp!
A nice diversion to our routine.
We’ll be back!

I went here on a Monday night to celebrate my wife’s birthday with her. I have to say, everything was timed perfectly and the food was delicious. Getting food hibachi style will require you to obviously sit with another party or two, but that is very normal and each party has their own side conversations anyway, every now and again you might speak to each other, but regardless, you will have a good time.
The chefs are very professional, our server was very good at getting everything out the way we hoped, and they treat us very well as their guests. Not sure how long of a wait is normal for this place, but we got right in at 7pm on a Monday night. I would recommend calling before hand to see if they have call-​ahead seating or even reservations. We were a bit nervous that we would have to wait a while.
5 star rating for me!

Not a big fan of chain restaurants but this location gives you the feel of a local restaurant. Have had the teppenyaki and mostly eat in the sushi bar area.
The manager is always friendly and accomodating. We try to have Sashi serve us as much as possible, she always takes care of us and gives us special treatment.
We try to make it to the half price sushi happy hour which is M — Th until 7:30 pm.
When celebrating a special occasion we will eat in the teppenyaki area which is always entertaining.
The lunch menu is also a great buy if you order the lunch boat which comes with miso soup, salad, entrée chicken or beef, california roll, sashimi, eminabe, and rice for around $ 11.00
Don’t forget to sign up for the Chef’s Table Club online and for your birthday they will email you a $ 30 coupon toward your dinner.
This location in the Scottsdale Promenade and has plenty of parking and in a great location with many other high end restaurants.
This is one of our go to restaurants and will continue to go there.
Great food and service always.