DONOT do buisness with Bella Palazzo/Margie Van Zee. They embrace unethical business practices by exploiting customers and ripping them off. To make a long story short my parents payed a deposit to Bella Palazzo/Margaret Van Zee to reserve a home for an event. The event was cancelled 11 months prior to the scheduled date. My parents attempted to retrieve the deposit, but Bella Palazzo/Margaret Van Zee refused. The case was settled in Arizona civil court where Margaret Van Zee was deemed to pay a judgement on 9÷11÷2009 — you can easily find the case online via the Maricopa county court search under civil cases. Margaret Van Zee never paid the judgement. Several attempts were maid to retrieve the judgement, but the judgement was never paid. It was bad enough that this business was not willing to pay back a deposit of their own accord when they incurred NOCOSTS. But the fact that they refused to pay back to deposit AFTER the Maricopa County Court System judged that they should pay it back is utterly despicable. In response to Ms. Van Zee’s response: 1) Ms. Van Zee now claims that deposits are not refundable, however, this was not indicated in her contract, hence the judgement was made in my parents favor for a refund. 2) Yes, as I indicated above, the event was cancelled 11 months prior to the scheduled date, and according to the contract we received, deposits were refundable. 3) Unsurprisingly, Ms. Van Zee’s third comment is completely false. Absolutely no money, $ 0, was returned to my parents. Again, the judge deemed that the deposit WASREFUNDABLE.