Bath & Body Works

I’ve been here a few times because I love their products, but I couldn’t help but feel like an outcast or something. I also felt that the employees were too overbearing. Usually I just order online.

We had a great experience at Bath & Body Works Fashion Square because of Nathan! He was SO helpful and gave AMAZING Customer Service. He went above and beyond to make our shopping less stressful and fun! The store was having a great sale so it was really chaotic. I really appreciate how well we were treated at the store and it made our shopping experience memorable.

The most amazing and helpful employees I have ever experienced at any store ever! I even got a little hand massage when trying their awesome lotion! I had a spa experience! They were soooooo nice and helpful at this store! I didn’t want to leave! If I could leave more than 5 stars I would!

Let me start off by saying that I love Bath and Body Works products. I love the candles most of all and the fall scents are my absolute favorite. So when I found out that the fall scents had come out this week I was excited.
I have been to this location a few times before because I am in this area often. Every time I have shopped here I feel as though I am attacked as if I am prey in a pack of ravenous, sale seeking wolves. Yesterday was especially bad. I am not sure the of the guy’s name who was following me around like a lost puppy who would not stop talking but he really needs to know when someone is giving him the vibe of give it a rest and leave me alone. The second I entered the door I was greeted by three associates. He was especially interested in what I was looking for and I let him know that I had just come in to check out the new fall scents. He immediately came over and shared with me all of his favorites, and while I am happy for him that those are his favorites, my scent choices were much different than his. I told him thank you for showing me those and I am just going to look around. About one minute later he was back at my side picking up my hand and rubbing lotion on me! Without even asking me! This crossed the line. I did not have an immediate bad reaction but I was really feeling off put by this point. I told him once again that I just wanted to look around and I would let him know if I had a question.
I quickly went to the opposite corner to the store to try to find the mini candles. I started sampling the different scents of candles and low and behold about five minutes later here he is again. He had brought with him five new scents of candles that he wanted me smell. Before I could say no thanks he had one opened and in my face. I am very sensitive to smell and I know what I like and it was not those scents! I told him for the third time I am just looking over here. A moment later another associate comes over and starts telling me about her favorite scents! I am just thinking to myself at this point I just want to be left alone and chose my own freakin scents! I guess I should have just said that. By the end of this visit I just wanted to scream, I just want to be left ALONE!
I have had this same type of experience at this store once before where I felt as though I was almost being scolded for not buying the better sale that they had at the time. I did take the survey that they offer at the bottom of the receipt about that experience as well as emailing the manager but never heard a word back. I do love the fragrances here but I think I am absolutely done with this location. These associates are like hounds searching for the hunt and I cannot stand it. Back off people! I do not need someone to hold my hand (literally) while I shop. I will seek you out if I need you. There is a fine line between providing good customer service and WAY over doing it to the point of chasing customers away. Please managers of this location, tell your associates to back down!

I was disappointed when they gave me the sale price for my return on a known defective item that they put on sale since it was defective (Wallflower Night Light). In these cases when it is known to be defective, they should exchange at full price.

Thank you Josh and Jen for a wonderful experience! So friendly and super helpful. I appreciate the service you do.
Semi-​Annual Sale going on! Check the website for a coupon too! OMG, I got 13 items of body wash and body spray for only $ 35!!! What!!! Yeppers!
They have a full line of men’s stuff too, including body lotion and body wash!

This location is the typical generic B&BW version at ANY Mall, they’re all pretty much the same.
I like the sales on the anti-​bacterial collection 4 for $ 10. I have never cared much for their lotions or shower gels. I know lots of ladies who just go ga-​ga over the stuff, but I’ll just stick to the hand soaps and foamy hand sanitizer, even if I can get cheaper brands at Wal-​Mart or Target.

Today, I fell in love with 75% off! Bath and Body works has changed the looks of their bottles AGAIN. So, we reap the benefits with old style bottles with perfectly good lotions, shower gels, body sprays @ 75% off! That $ 9.50 lotion cost me a little over $ 2 today! This is a «while supplies last» kind of sale.
Like most stores, they are very organized, with signs designed to help you find what you want. I like that this one is divided into «romantic scents», «clean scents» «flowery scents» I am sure I am not naming them correctly, but you get the idea, and it helps you find what you are looking for. I am a «food scent» kinda girl. I like warm vanilla sugar and pumpkin, and cucumber melon. That way I can avoid the flowery area which gives me a headache.
I have been using B&BW products for 20 years, and although they are known for discontinuing favorites, I keep coming back for the best scents in lotions you can’t find anywhere else.

Need to get a gift for the lady in your life? Go here!
Bath and Body Works has amazing scented body lotions, oils, massage creams, sprays, skin care items, bath products, perfume, home fragrances and much more. Basically, this store has everything girly girls love and then some.
You’ll often find that the store is having buy 2 get 1 free sales or something along those lines and if you’re lucky enough to catch their annual sale, you’ll be able to stock up on all their best products for really cheap.
I’d say their most popular items are their scented lotions. You just can’t beat them. My favorites are warm vanilla sugar and cucumber melon. They smell delicious and actually stay on for prolonged periods of time. I always get compliments when I wear them, even if I’ve applied it hours before.