Skip’s Tire & Auto Centers

Jasper offered great service. He was extremely professional. I had a problem with my right rear tire, for which was found a bolt and nut. To my amazement, the repair was done at no costs. Since I am in the need of tires and struts they have won my business. Very friendly team from the rack personnel, driver, and front desk personnel.

These guys rock. I had a flat on a rental car. They fixed it in 45 minutes for free.

Yes I have seen some of the other negative reviews and I can only tell you what my experience was at Skips in Scott’s Vly 2016 ! So my Wife brought her Porsche Boxster in for a tire repair due to a slow leak from a nail. The service writer was able to get someone on the repair right away which was good however the tire machine ended up damaging the tire.
The manager was very apologetic insisted on next day airing the exact replacement tire which I know isn’t cheap. Had it back on the road the next day at absolutely no charge. I know from experience that this wouldn’t have been the case somewhere else. I appreciated the professionalism that was provided during a difficult situation.

Very happy with their services this time. Will use again. Dropped truck off for new tires, was expecting it to be there all day, was happy when they called 2 hours later to say it was ready.

My engine died across the street from Skip’s, and after I towed the car to Skip’s, Dave gave a free and informative diagnosis of the failure modes. When I determined my car (with 236,000 miles) was not cost effective to repair, he let me leave the car in the parking lot for several days until I could get a donation company to pick it up. Thanks Skip’s! Made the end of life of my car slightly less terrible!

a thumbs up for these guys. went in to fix a flat tire and there was no charge. even though we did not buy our tires there. and their price match guarantee is great too. they just earned our business

I usually go to Skips on Cottle however I was visiting a friend in BL when I noticed my tire was low. I took it over to Skips in Scotts Valley, they were very helpful, checked my tire, fixed it and had me back on the road in under an hour, which is so very important when you have a crying kid with you.

I have a mini cooper and it is always hard to find the special flat runner tires that I have to have installed on my car. I had a blowout on the freeway and needed my tire replaced. I took it to Skip’s Auto Center on Mt Hermon road and was very pleased with the fast and friendly service that I received. They got the proper tires and had me up and running in a couple of hours. I will gladly recommend Skips tires to my friends and family and will use them in the future for all of my tire needs.

Oh how I wished I had listened to my coworkers when they warned me to steer clear. Unfortunately Michelle Pffifer got a nail in her tire so I knew I needed a fix ASAP. Skips is close to my office so I figured why not. Even after 2 of my coworkers warned me they had Meh experiences I figured I was going to rebel and try Skip’s anyway. Man. I have to agree with a few other reviews below. If you are a women and you come alone they will treat you like the dumbest thing they have ever met. The man who helped me immediately told me I would more than likely need four new tires since my car was AWD. Great. Except my car isn’t all wheel drive. Sweetie that car is AWD. Really Jerk face? I am pretty sure the car I bought TWO MONTHS AGO isn’t AWD. I know this because when I special ordered it they don’t make the 6 speed manual in AWD (Which I would have LOVED) So I pulled the Window sticker and showed him FRONT WHEEL DRIVE. Finally he tells me «Oh and your tire has abnormal wear, probably from high miles.» This is where I knew it was time to cut and run. My car has 1200 miles on it! ABNORMAL WEAR? From what? The 40 trips to work I’ve made since buying the car in May? So I take Michelle to Mazda to see what they think, best news ever. I was a piece of a nail wedged in the tread. THERE WASN’T EVEN A HOLE IN MY TIRE! How the Hell would you think I need 4 NEW TIRES!!! Hell to the no Skip’s! I loved your San Jose location but this place is a JOKE. Go to Hoziers in Santa Cruz they are good honest straight shooters.

MY wife brought our motorhome here after another shop replaced a couple rear tires, the inner valve stems were leaking and they just charged for parts. Not the first time Skip’s has taken care of us. Amazing local quality friendly service. They work hard to establish good customer service.

A friend of mine had taken my car here about a year ago to get new tires put on. Over the course of the year, I noticed my front tires balding pretty significantly (even with rotating them). I finally had a chance to stop in and talk to someone about my tires and see what could be done, since I bought a warranty when the tires were put on.
As I was working with one of the guys there, he let me know that the warranty didn’t cover replacement of the balding tires. He had looked at my tires and realized that I needed to do something, so immediately he started looking up any tires he could find that were fairly priced… since he understood my frustration of needing to now buy another set of tires… when I had these ones for just over a year (less than 20,000 miles).
As the salesman was looking up tires for me, Dave (store mgr) walked in, got an understanding of what was going on and took over the search for my new tires. Dave and his whole team were really great to work with. They went above and beyond to find tires for me, always keeping in mind my budget… and the fact I just had all 4 tires put on last year. It turned out that the ones I was replacing weren’t the best quality… therefore the balding.
Dave worked with me for a while, answering all my questions and was incredibly patient the entire time. Dave was very thorough while searching for my new tires, making sure that the set I was going to put on would be covered properly under warranty and of better quality than the ones I was replacing.
Eventhough I wasn’t thrilled with having to replace all my tires… I certainly appreciated everything that Dave and his team did to make this as easy as possible for me.
I can confidently say that I would recommend Skips to anyone I know thats looking for tires… or any service needs for their vehicles. Not only did my tires get put on quickly, but I really feel taken care of by Dave and his team and will certainly be going back to get some additional maintenance items taken care of.

Until today, I had never been to Skip’s and had some concerns after reading the Unilocal reviews. I needed a Goodyear dealer to investigate what I thought was a warranty issue on two 5 year old tires. I was not too optimistic. Well, was I pleasantly surprised. Dave, the Store Manager is a real Pro. All business and no BS. He went to bat for me with Goodyear and got me two new tires. Wow! That said, the store is not without its issuses. Like any business, some employees are short on energy and experience. Customers can get delayed and misinformed. Don’t expect warm fuzzy either. I’m satisfied with «Git ‘er dun». Give him a break.

PSA: steer clear of Skip’s Tires and Auto repair in Scotts Valley: they have twice done me wrong. First time: replaced all of my tires, but put them on funny so that my steering column rattled when braking all of a sudden. Second time (when I had them fix the rattle, they didn’t even fess up to their mistake) they gave me a quote about my brakes, further claiming my brake line was leaking and the tube was just about to rupture which would be catastrophic, claiming that they needed to special order parts etc. They made it sound dire, using serious scare tactics on me (I was there with my 5 month old son, so easy mark). I took it to the dealership and no such thing, they even double checked the brake line when I brought this up. Maybe it’s because I’m a woman, and a mom, but it doesn’t matter– they are DISHONEST and their work is shoddy. I’d give zero stars if I could.

Had a blow out late in the day. My tire was literally destroyed. I had the rim and tire taken into SKIPS and got a brand new tire in about 10 minutes. This was pretty late at night. Like after 7 at least. I didnt even know they were still open! But they were cleaning up, putting on some tires and finishing their work, so they added my tire in! THANK YOU! I was ever so grateful!
I appreciate the service. and polite customer care. It made a stressful even that much less stressful. Thank you!

Driving from Santa Cruz to Scotts
valley I noticed the car wasn’t accelerating properly. Later when I started the car the check engine light came on. skips was the closest place to go.
They checked the computer and told me it was a problem with the turbo — made a phone call and said the part and labor would be a couple hundred but he suggested he reset the computer and see if the problem corrected itself. He also added a qt of oil (I knew I have a leak).
The problem was corrected and he (David) said «come back if the light comes back on but it may be a one time thing». He then said there was no charge — just said «have a great weekend». Not even a charge for the oil!
With a newer car I don’t have a mechanic in the area. I DO NOW.

Took my son’s car here for tires. Got a great price and great service. New management is really awesome.

Lowering review to one star based on the empty «apology» from the store manager. I mentioned that I had already discussed this further with management and that they were apologetic, but acknowledged that they had changed policy and I am now on my own.
Heather’s talk of «miscommunication» and claims of customer-​focus ring hollow and, after having had an opposite experience with management, are just blowing smoke to cover another fully earned bad review.
It’s not «miscommunication» when you take a work order, know the person is waiting nearby, and then can’t be bothered to call when you choose not to do that work. And then for the worker to be such an asshole about it on top of everything is inexcusable.
Skip Skip’s! You’ll be glad.

I had an oil change here because it was convenient to drop off. The price was really expensive and took forever. I had to wait a good half hour for them to complete the work they said had already completed! The mechanics there stripped the oil pan and then gave me the run around when I confronted them about their liability!
DO Not trust their work or their word!

Skip’s ruined my BBS wheel, the tire installer drug my $ 1k wheel across the tire /​wheel separator and scraped the paint on the center section of the wheel. They tried to have some hack local paint shop repaint it, they did a horrid job and admitted that the work he did was not acceptable. They paid me the cost of the one wheel, at least they covered that, the only reason I gave a 2 star instead of a 1.
My luck the BBS wheel was no longer manufactured in that width, so I brought my wheel to Rite Way wheel, who repainted all four wheels to match as close as possible.
I strongly suggest considering other options, such as Costco in Santa Cruz for tires.

Waited over 2.5 hrs for two tires plus oil change. Not cool!
Dont recommend this place.