2 avaliações para U-Haul Moving & Storage of Schenectady
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John V.
Classificação do local: 1 Schenectady, NY
I dont know how anyone could ever give this place even 1 star. 0 is not an option I went in for my scheduled appointment for a hitch. They already changed my appointment once, but that was fine. I braved the rush hour traffic and arrived on time. The manager(Danny) asked if he could help. I said«yes, I am hear for my 5:30 appointment» He said«you are not getting a hitch here today» «who did you speak with» I said that I had no idea. He said«you probably called the main #, they have no idea about schedules» I was taken aback and really pissed. He then told me that he does not even have my hitch in stock. Never apologized or tried to help in any way. I am calling Uhaul customer service next.
Greg M.
Classificação do local: 5 Valparaiso, IN
The Uhaul employee promptly opened at 7A on a Friday that I needed a truck as early as possible to pack upto avoid a snowstorm. Not onky did they open on time, but this particular employee explained all my options in detail and brome down every charge for me. He was even patient when I decided to change an insurance option after we had already completed the transaction. I detected no frustration or sarcastic behavior… only willingness to help. Maybe he thought I was insane to be driving a 14′ truck through a big Noreaster. The truck was clean, had new tires, and did very well in the snow. No complaints.