Ultimate Exposure Tanning Centers

Spray tans are good. Can’t seem to get much color in the beds but I’ll keep trying. I am rating them high because the staff is always so nice. One girl in particular, Alyssa, (I hope that’s how you spell it) is amazing! ! Always super friendly, takes time to answer questions, no high pressure sales from her, she is just genuinely a nice, sweet person who provides excellent customer service! To management: don’t ever let her go! She makes you look good! :)

Worst customer service I have experience they mislead us about membership signed us up for bronze membership on April 29. Soon as we were aware me stated to the staff working we wanted the gold membership. Girl said she wasn’t sure she can change she would have to call her supervisor after several attempts of her trying to call her supervisor she stated she got it fix and downgraded to the gold membership when we went backs on May 1 and discovered she didn’t do this. The Manager stated we signed for the bronze membership at 49.99 a month we told her the young lady stated to us she took care of it. She tells we must of heard wrong. On the following Business day Monday we called and spoke to the top Manager very same condescending and rude behavior ask to speak to someone above her for safety reasons unable to give us a name or number this is a tanning salon what safety reasons. Never heard of way of doing business like this. It our ongoing Conversations she was so rude and unprofessional she hung up the phone on me!!! Buyer beware stay away…

Went here Two weeks ago Sunday because my normal salon was closed early for the day. I did a stand up for 10 minutes. While in the booth, I noticed there was a lot of dirt and dust blowing around my feet. I got out of the booth and realized the light was out in my room as well. Finally, I noticed how dark, dingy, and dirty this place was (didn’t really take time beforehand as it was almost closing on a Sunday) and even called it disgusting immediately upon getting back in my vehicle.
I am a seasoned tanner… this place gave me ATHLETES FOOT due to. a fungus growing in the tanning booth. My feet are SWOLLEN, STINKY, AND FLAKING. I shower daily. I maintain a higher than most level of cleanliness. How do I know it’s from the salon? It’s the dead of winter. I got a new job so I haven’t been working out. My feet were never exposed to anything other than the dingy sweaty filthy Salon! Oh and ask my doctor, I CANT REMEMBER THE LAST TIME I EVEN GOT A COLD let alone a fungal infection. Sick.
I sincerely hope this place gets shut down. It isn’t hard to keep Tanning salons clean. I’ve tanned over 300+ times in my 30 years, and have played in over 10,000 soccer games in wet leather shoes. Never once did I get athletes foot. The management should be ashamed, the staff should be fired, and my doctor bill should be paid in full. Still waiting to see if the infection in the pad of my foot needs to be drained. I feel like the scum of the earth. So gross. NEVER EVER GO TO THIS PLACE!!!
I am reaching out to the ABC I TEAM to investigate these dirt balls and their filthy dingy salon.
I would never wish this Time sucking expensive gross smelly fungus upon anyone.
SHAME ON YOU! ULTIMATE EXPOSURE? Yeah, no thanks. Next time I’ll hit Ultimate Protection and LA Tan.

If I could give ZERO Stars I would. The Hoffman Estates location is awful. I’ve been going there for years. The location has been in serious decline for the last year. From the moment you pull into the lot that is riddled with potholes. This location is one of their largest, HOWEVER, it’s down to one standard bed #22 that has had 6 burned out bulbs that I’ve complained about for at minimum 3 months. Not to mention the towels that are worn out and shredding. I clean my home with towels in better condition. I’ve complained before, and they’ve given me points. Seriously, don’t need the points, just want to use my standard monthly plan in a place that is properly maintained. I’m told they will report it, but still nothing! Why don’t you just close this location if you don’t want to maintain it properly. The Hoffman location is 5 minutes from my home and I’m now having to drive to Elk Grove to use beds that have bulbs. They now longer have the «contact us» link active on their website. I guess they’re tired of complaints. My next complaint will be to the BBB.

Severe decline! This place has never been fancy, but now it’s just old and run down. Seems like they use old, bulbs. Don’t get a full power tan. Very pushy sales, of lotion. Don’t take no for an answer. Dirty beds and rooms. Felt like I needed a shower after I left. Parking lot has huge holes, almost blew a tire leaving there today. Seems like a business on its way out. Girl working there was standing outside smoking. Seemed like I was intruding on her break. Skip it, many better spots in town.

Customer service is always great. I personally like tanning in the orbit.
Beds are decent, I feel like they change the bulbs often enough.
Prices seem average for the area, my only complaint is they can be very pushy on lotion. Like you see me with a bottle in my hand I don’t need more. Otherwise I would recommend this place!

If you spray don’t bother with This location, they don’t know how to set it correctly, I asked for level 3 bronze, didnt really pay attention till I realized it was clear, the versa sucks, waist of money I wanted to cancel after one time.

Get me some help, I’m a tannorexic. I love tanning at Ultimate Exposure. The employees are always friendly and helpful and the salons are always clean. They have many locations all over and you can use your points at any location.

I tried the Versa Spray Tan at Ultimate Exposure. It was a great experience. I had never spray tanned before and the girls were great about walking me through the prep, teaching me about the machine, and taking care of the tan so it would last. If you want to try it, they have a special for $ 10 tan on Sunday. I bought a package to get me ready for my wedding at the end of the month. It is $ 35 for one tan or $ 70 for an unlimited month of tans. Interestingly, the girls working there used the spray tan instead of the tanning beds.

I really enjoy tanning at this location. I’ve been to 3 other Ultimate Exposure locations and this is the best by far. It has at least 40 beds, it’s clean, and worth the money. I pay month to month and for unlimited use of all of their beds and spray tan it costs $ 120.99. Basically if I paid to tan each time, going tanning 6 times will be worth it to pay by the month. For the most part the service is great. There was a snotty girl or two but you’ll find that anywhere. The owner is really nice as well. The only thing I really don’t like is when they try to push products on you. They need to calm down with that. I bought a bottle of lotion one day and the next day the SAME GIRL tried to sell me another one. How much lotion do you think I need?! Other than that, it really is the best tanning salon I’ve been to.