TGI Friday’s

If you hate yourself and hate good service this is the place for you! Made a mistake of coming here tonight (⁶⁄₂₁) with family from out of town.
Idk why but I thought we could get a decent bite and service! Wrong, wrong! Both those things turned out not true! The service terrible. So bad that the manager had to come take our order after our waitress apparently insisted we order 2 mins after we sat down by looking over us while we wanted to gaze at the menu! Like do we have to order when you insist? So politely asked her to give us a couple mins… We were literally ready to order within 5 mins and lo and behold 20 mins of waiting later my mother had to ask for the manager so we could place an order for drinks!
The manager comes by apologizes and offers us free dessert! Okay, that’s fair! We proceed to order and the waitres comes with oue drinks fairly quickly! Kudos to her. A sip into my drink and i notice a finger print (out of flour) on my wine glass! TF… Are you shitting me? You can’t care to wash down a wine glass? I bring it to the waitresses notice, she mumbles some half assed apology and goes on to get me another glass. Okay cool, I guess I can deal with this.
We wait for our food and a couple mins later we get our order… Not bad I think things are looking up! Wrong, Wrong! Things are about to get worse, my friend! I get the pick 3 apps (boneless wings, friend green beans and LOADED potatoes) as my entrée. I’ve spelt LOADED with caps because the only thing they were loaded with was burnt cheese. No bacons, no chives nothing.
It’s like at this point they didn’t even care! I went with my meal made sure my fam enjoyed their meal and before I left I brought it to the waitresses attention. Again, she could care less asked if we needed a box! Haha a box for what? Even a homeless person wouldn’t want this garbage!
With that and $ 82 later… I have decided that even white castle and I truly despise everything about white castle is better than this! I’ve even tweeted at TGIF but I can guarantee they don’t give a f*** because we got your $ 82!
Haha anyways all in all I rate them with a 0
P.S: This was a quiet Tuesday night with 7 tables occupied! Really quiet to get shitty service tbh!

Went with a couple friends. The server was very friendly and nice and the food came out very fast. The food was great and overall a really good experience. Highly recommend this place and its mozzarella sticks.

The usual American (food) food but we expected that. Great coctails, good prices and excellent service from the bartenders!!! Good job

I actually love this place. All the food is great, and they have a lot of really yummy non-​alcoholic drinks. The staff is very nice and helpful, I’ve never had a bad experience here. I also just called to see if I could get rewards points applied to my account since I forgot about it while I was there the other day and I didn’t have the stripes code to add them myself, and the manager told me he would just add the points that I earned! So great! I thought that was super awesome of him so I will definitely go back!

I went here with a bunch of friends to have a nice meal and discuss the political motives behind law enforcement, as well as the strategic use of squad car positioning to effectively ticket dangerous motorists! I was wholeheartedly let down when our waitress told us she wasn’t going to fill up our drinks every fifteen minutes. Fifteen minutes is a substantial as well as appropriate amount of time to finish a Dr Pepper. This act of pure communism has not and will not go unnoticed. I recommend that unless you voted for Stalin last election you don’t attend this disgraceful establishment. Not to mention the Jack Daniels burger tasted more like the whisky bottle than meat.
Worst service ever…-100 out of 5

I don’t go to Fridays a lot, but this was definitely the worst experience ever. Our neighbor table was complaining about the service, so that should’ve been a red flag.
I ordered a classic cheeseburger, medium well and even said «more well than medium». I noticed the server didn’t write down neither how I or my boyfriend ordered the cooking type of our burgers, but I figured he would tell the cook. We also mentioned how we needed to eat quickly because we had to be somewhere. The food comes and my burger is SO PINK in the middle, almost rare. I was really upset. We didn’t have time to complain and wait for another one, like I said we had to leave to be somewhere. I was starving so I just sucked it up. But it’s unacceptable to me that he didn’t listen to that simple request. I didn’t ask for my mediocre cheeseburger to be served in a golden platter, I just wanted it cooked medium well. I also find it extremely unprofessional when you go to a restaurant that serves meat and they don’t even ask you how you want it cooked. I will most likely not return to this Schaumburg location. Extremely disappointed.

My friend and I went here the other day bc she is a rewards member and had enough points for a free meal, which is why we picked it in the first place.
She got the steak sizzler w spinach and mashed potatoes. I ordered the turkey burger w broccoli instead of fries and we shared a pick three app.
At first the service was a but slow but we were chatting and in no hurry so we didnt mind. The app was great. Their pretzels and cheese, boneless wings and pot stickers are always very good. Their potato skins are very crispy and over fried, lots of oil coming from them.
Our meals came and i cut into my turkey burger and took a bite, it was so dry yet juicy in the middle. It wasnt too hot either so it might have been sitting waiting for my friends steak to be done. I told our waitress and she took it back and got me a new one, i asked for cheese this time hoping it would help. The new one was great and not dry at all. She came and checked back to make sure all was ok and it was.
My friend gave her info for the free meal and when she cane back she let us know that she took my turkey burger off the bill bc i had to wait for the new one. That is great customer service and she didnt have to do that. She got a bigger tip bc of it too and I let her know I would be letting Unilocal know who to see when they to to TGIF in Schaumburg. Her name is Alicia, there was a survey in the bottom of our receipt to fill out for a free app next time we came in but i didnt know we only had 48 hrs to fill it out so it expired already. But I will call there and let them know how nice Alicia was and it was cool she took my burger off without me even saying anything. Which i didnt plan on bc we already got one meal free anyway.

Don’t go here. Slow service and crappy food.
I used to come here when they do endless apps just to try the new apps. Each time they do it, it gets worse and worse.
The service was so slow even with an almost empty restaurant. After we ordered the app, it took forever and every new time we got our apps, it got saltier and saltier. They are skimpy on the meat too. Basically they want you to get full on the carbs (bread, tostada, wonton skins, etc). The potstickers had very little filling. The «new» tostadas were mostly some weird salty, sweet white sauce and wilted cilantro. There was barely any braised bbq beef. Like a tiny piece on each. My flatbread barely had chicken on it… mostly bread. The last time I ordered the flatbread, there was NO chicken. I mean, they barely put chicken as it is… but still! This used to be one of the best endless apps, but they ruined it!
I brought it to attention from my server but he just apologized. He didn’t offer to fix it or anything. All he did was ask if we wanted to order dessert… Nice.
I’m pretty sure the manager brought us our flatbread and I’m sure he could see there was no chicken but he still brought it. Idk what that says about the service there.
You can tell the servers don’t want you to order more. They act like it! They weren’t like that before. idk what happened.
So disappointing because their endless apps used to be good! It’s only $ 12/​person but I still feel like I was ripped off. It used to be $ 10/​person and they raised the price. That’s understandable, but what isn’t is the quality of the food and service getting worse and worse. I most definitely will not be coming back and I hope you don’t either. Save your money and your appetite.

This is the best Friday’s we’ve ever been to. The food is always cooked to perfection and served quickly. The staff is always helpful and willing to go the extra mile without being overbearing. We go to this location all the time, and receive 5-​star treatment every time.
When you stop in, be sure to request Axl as your server! He’s incredibly observant (brings refills when you’re actually thinking about asking for one), he checks in often (but not so often as to be bothersome), and makes great suggestions (for dessert or drinks or apps). We spoke to the manager about how great he was, and the manager told us he was one of the newer servers at this location. We couldn’t believe it, they must have a good training process (or good luck to have found Axel!).
We will be back soon, and often!

Went for a quick team lunch outing. I always appreciate restaurants that act as if they realize people may be coming during their lunch hour and ensures they are attended to immediately, which was the case here.
We were seated immediately and ordered our food within 5 minutes of arrival. The food arrived pretty fast and actually tasted great, but what happened to the waitress after the food came?!
I ordered the new SICILIAN STACKED BURGER, and so did one of my co-​workers. It was good, but a little overwhelming after I kept at it. It was stacked with so much. By the end I had picked it apart and was eating just what I wanted.
My co-​worker ordered some type of salad that was supposed to have apricots and kale in it. we never located either but she said the salad was good despite it.
Another of my co-​workers ordered a cajun pasta which was fell in love with.
For some reason the waitress never came back to check on us, which was an issue because we had received the wrong drinks.
Nevertheless, we settled for what we had. I wouldnt say that was a game breaker which is why i was still able to give it 4 stars. (I would say that is why here tip was not as large as it could have been.)
I will be back!

We always have a great time when we visit here. Love the drinks, they carry crown apple if anyone else cares. Staff is always courteous and welcoming, food is what it is. I have been going here for many years and today I would like to suggest a diaper changing station in the men’s room. You guys have the wall space, make if happen! Cheers

Came in for lunch break because I was craving a jack daniels burger-​my usual order when I come to this restaurant. When I got my plate I got a very small portion of fries compared to what I’ve usually seen. Also my burger wasn’t good or appetizing. The meat was very dry and tasted weird.

Review Update:
TGIF is a GREAT place to meet up with friends or family! My sister and I were there last week and had a GREAT server!!! We had the Loaded Potatoes as an appetizer, Two Classic Cheeseburgers as our meals, and the CREAMY & DELICIOUS Vanilla Bean Cheesecake!!! Probably one of the best we’ve ever had!!! Better than any other! We’ll be back for more GREAT food TGIF!

The quality of food is way below the price point they charge. I’ve only gotten carry out, so I can’t speak about the service, other than to say that the orders are always correct for take away. The salads are fresh. It’s just way overpriced. Spend the same elsewhere and have a much better experience.

We had dinner her on Sat night. We arrived at 8pm after some shopping in the area. We had a 20 minute wait which we sat at the bar and had some drinks. We sat and spoke with the bartenders which were very good at handling the full bar and still finding time to converse with customers.
When we got our table our waiter was very nice and respectable he was prompt on the food and getting our drinks.
I got a Jack Daniels burger which was a little messy but other than that a good meal.

I got to say the food here is great! Very reasonable food and drink prices. The garlic parmesan fries are a must try! The steak was good too. The long island’s are strong and taste good for only $ 4. The appetizers we got was only $ 5 each. This is a great location. Friendly staff. Our waitress mellissa was awesome. Very attentive even on a busy Friday night and very professional and friendly.

I came here to try the Jack Daniel’s Burger and it was amazing!!! It has everything on it including Bacon and it’s huge! They give you a Jack Daniel’s dipping sauce on the side and it comes with a big batch of fries. I like that they have that daily drink special at an honestly good price. I had the apple martini and it was the perfect combination. We went during the middle of the week and it was very packed. The waiter was attentive, friendly and efficient. It’s a pretty loud and busy atmosphere. They also have a bar right in the middle if you just want to drink and watch sports. Very good prices and very good food.
We came back again for the Jack Daniel’s Chicken and Breaded Shrimp and the Salted Caramel cake with ice-​cream. So delicious…

This place was decent, it was close to the hotel. I tried the French dip with the side salad. It was really good. It had a soft bun which was great for dipping in the ua jus. If your trying to figure out a certain taste about it, it’s the horseradish. The salad was light and refreshing. Good place for a quick decent meal at a good price.

I feel like you know what your getting, food quality wise when you go to TGI Friday’s and this location does an amazing job. I took my mom here for Mother’s Day and we ordered a bottle of wine, they were half off! If you don’t finish the bottle you can take it home with you. For the value this is great because it ends up being cheaper for two people to drink than ordering separate glasses. I am also part of their email club and they send out great coupons to use from time to time. I highly reccomend signing up for those!

I love TGIFridays but this place needs some help in the waiting category. I’ve been to many TGIFriday locations in the past but seems like this one falls short in service.
Due to the food selection, we now know that if we are going to eat here, we plan to come much earlier to avoid any lunch rush.
Jack Daniels menu is always one of my favorites. From the steaks to ribs and burgers, you can’t go wrong with the Jack Daniels menu.