My wife and I recently moved into the area and have been to this SBUX a few times, and each time the staff has been friendly, attentive, and accommodating. One time, a caramel macchiatto(sp)? was on the watery side, but other than that, drinks have been consistently well-prepared and delicious. We usually order a blonde roast and frappé and always good. We will give them another chance with an espresso drink like a macchiatto again soon. Hope we’re not disappointed! :-)
Lesley W.
Classificação do local: 5 Roselle, IL
I miss coming to this location since I moved but on occasion I still swing by and this is still one of my favorite Starbucks. Though the staff has changed I’ve interacted with the old manager and the new one and both are very easy to work with. They are very supportive of their community. I never have any problems with my drinks it’s always made right! It’s located in a very convenient area. The shop is clean and I miss my days as a student studying here until they close! They never made me feel uncomfortable for staying late.
Jeff S.
Classificação do local: 1 Schaumburg, IL
I’ve been coming this café for years. It used to be a good place to get coffee. People WERE nice. Now the staff is RUDE and ignorant. The more younger staff is better than the employees that are older. They don’t understand the fact that you need treat customers with respect and humility. I don’t go to this starbucks anymore and I’d rather drive a few blocks more than to go to this one. It is horrible!
Nciole W.
Classificação do local: 3 Schaumburg, IL
Love Starbucks but this location just can’t seem to get my order right. The customer service after I ask for a new one is just not up to par.
Tracey G.
Classificação do local: 2 Genoa, IL
Ok so I am normally satisfied with all Starbucks I visit. However this establishment is always either getting my order incorrect or serving less than warm coffee. This morning sadly is no exception. I ordered a simple decaf with steamed soy and raw sugar. I receive a luke warm coffee. When I told them this they said, ok it will be a few min since we are brewing a new pot. Which means I got the bottom of the barrel. I wait. And I wait. No one caring that there are numerous people behind me. Get the new coffee and guess what, no sugar. Good grief. Head inside and slightly irritated I state it is wrong. No one is friendly or helpful. They claim they made it the same. Oh but wait! They forgot the sugar. Well there it is. Guess it isn’t the same is it? I serious didn’t appreciate the attitude.
Mason p.
Classificação do local: 5 Schaumburg, IL
This is one of my favorite Starbucks – outstanding customer service, employees are always very upbeat and friendly, my order is always correct, and they are very fast!
Kthln A.
Classificação do local: 5 Chicago, IL
This Starbucks is incredibly busy, busy, busy, BUSY every time I’ve been here but the baristas are up for it – consistently fast, friendly, accurate service; Aungelina is a ROCKSTAR on the bar!
Derrin S.
Classificação do local: 3 Chicago, IL
I have observed employees at this Starbucks standing behind the counter having extended gabfests and being loud and obnoxious in the presence of customers on multiple occasions of late, including this morning.
Mandy F.
Classificação do local: 5 Schaumburg, IL
Love love love this Starbucks! Best employees ever! Always know my name and drink. They are fast and accommodating:)
Susan B.
Classificação do local: 5 Schaumburg, IL
I go out of my way to come to this Starbucks because of the Baristas. It’s also close to some good friends.
Nelson M.
Classificação do local: 4 Champaign, IL
Restaurant review Fast and friendly starbucks! This is a great location before getting on elgin o’hare expressway which is just down the street. The only downside is the opening of this strip mall can be missed easily. Barista’s are fast and friendly. Overall good experience. Pro: fast, efficient, great tasting drinks Cons: difficult to get into the parking lot Hidden gem: Use your starbucks reward card to pay for your drinks to earn stars toward gold status. Check your email for monthly promotions i.e. BOGO, 50% off, etc
Rachel B.
Classificação do local: 5 Roselle, IL
Love this Starbucks– super friendly, fast service and they always get my drink right!(The previous Starbucks I went to NEVER got it right, so this is a huge bonus for me!) They make you feel welcomed when walking in or ordering through the drive thru. There was one time I was in the drive thru and maybe waited only 2 minutes for my drink and the barista apologized up and down for it. To me, 2 minutes is fast for most Starbucks locations during the morning rush. Props to having a great crew and great customer service at this location! You’ve gained a loyal customer… woohoo!
Stella B.
Classificação do local: 5 Schaumburg, IL
excellent service & very clean shop
Chris C.
Classificação do local: 5 Chicago, IL
The quality is great, as expected from Starbucks… but not the reason I’m writing this review. The staff at this location is amazing. Super friendly, every single time. I go here probably every other day and I leave in a better mood every single time.
Heidi K.
Classificação do local: 5 Schaumburg, IL
I mostly just go thru the drive thru for convenience. The service is quick and the baristas are friendly. Not to mention the drinks are always right on. I usually order the White Chocolate Mocha in venti size or tea(Earl Greyor) sometimes too. I will say this is my new favorite Starbucks.
Laura N.
Classificação do local: 5 Lexington, KY
The first time I was here, the baristas were so friendly and helpful that I went out of my way to come back here this morning for some green tea(I guess it’s that time of year when people start getting sick). Again, the staff was extremely friendly and helpful. I felt valued, which is important as a Starbucks customer. This location also has some comfortable, simple seating and large windows for the sunlight to stream through. I’m glad this wonderful location is here! (On a side note, I tried the oatmeal for the first time today. It’s kind of bland and tasteless. Don’t bother getting Starbucks oatmeal. Blah.)
Jeannie O.
Classificação do local: 4 Asheville, NC
When I review chains, I try to focus on what is difference about this branch than it’s other franchise branches. At this branch I found the staff are extremely friendly and thoughtful. I’ve been to other Starbucks that never offered to toast my bagel, never offered to ask regular or non-fat cream cheese, or even provided with a plastic knife to spread my cream cheese! Every time I visited them for 10 weeks every Wednesday morning for my community pharmacy rotations at the CVS next door, this staff always had my caramel crème brûlée latte and my bagel with cream cheese with everything I needed. I really appreciated that. I also appreciated them saying«Hope you have a great day» each time.
George B.
Classificação do local: 5 Schaumburg, IL
Just a quickie… This is a very clean starbucks with a great and friendly staff. I would recommend this location if you are in the area and need a cup of coffee.
Katy D.
Classificação do local: 5 Streamwood, IL
This is quite possibly the best Starbuck’s in the area. They really want to sell their product! They have offered alternate drinks, and often a sample to see if we like it. They do a great job of selling their food items, often offering samples of them, too. Very upbeat and offer great customer service, in the drive thru and in the store.
Tracey M.
Classificação do local: 5 Chicago, IL
They give us free treats periodically thus I feel they are worthy of a five star rating! Visit after visit I am impressed with their great treatment of my friends and I and feel less and less dirty each time.