Public Storage

I moved in to this storage location during the winter while they had good deals. Big poster outside said first month rent only $ 1. I was told told that deal was not valid that week and I asked what about the big poster. I was just told that they cannot take it down and put it up all the time. This was annoying but what really got me is that once I moved in and got comfortable with my things there they hiked up my rate by $ 50 more per month. I called and was told they can change it whenever they wish for the first year and it was not negotiable. So they wait for you to move your things in knowing most people will not feel like moving again and then raise your rent by $ 50 per month. When I moved in I was tod the rent may change «slightly» as rates change but never have I been told or expected to be slapped with an increase this big. From what I’m told for the next 6 months the rates can continue to rise «slightly» as they wish and there’s nothing I can do but move out.

Staff was awesome! It was quick and easy to sign up! Definitely recommend Lindsay, she’s great!

Went today to get prices on a larger unit as we already have one here. Also needed supplies to start packing up some things. Lindsey was extremely helpful and friendly. She even came out to my car in 28 degree weather to help up my packing supplies!!!

I like the late access, drive-​up features of this facility. They advertise «well lit» properties, however I’ve attached a picture of the type of lighting at 8pm. Many of the lights are not operational which can be a safety concern.
The check-​in process was pretty smooth, although be aware of extra charges in your bill. They do not advertise the fact that insurance is required on all units which will drive up your monthly cost. They were also very sneaky about selling me a lock. Only after I was given a lock to secure my unit, and I returned to the office, did I notice the lock cost on the invoice. It was never made clear that I was being sold the lock… I assumed it was a standard lock included in the rent.
I would recommend this facility to a friend, but with the above listed caveats.

I went to this Pub storage because they had a really great special on monthly deals. After a long frustrating day, of moving in the humid weather the cust service rep Lisa made the situation a lot better with conversation and her sense of humor. Great customer service, clean environment, and great deals! I highly recommend!

Lisa was great. Quick and easy move in. Look forward to using it over next few.months.
Thanks