We bought a groupon for this place and it was one of the worst experiences that I can recall. Our waiter was literally on our case as to what we «needed» to order. It was as though he wanted us to order beyond the value of the groupon. At one point, he went to the register and came back to state that we hadn’t ordered enough. The biryani was average while items like nan and chili chicken were way too oily. If you’re looking for greasy food, a bunch of pushy Indian dudes lurking at you, and an overall crappy experience, then this is the place for you. There were other customers around our table– I overhead two other tables commenting on how terrible this place was. We left in 20 minutes and threw the take home bag in the garbage(I don’t even know why we packed anything).
Summer F.
Classificação do local: 1 Morton Grove, IL
We walked in and were disgusted. The ambiance is cross between a refugee/homeless shelter and an Indian airport. We asked the guy in the front if we could order carry out and he rudely said, «No we’re closed.» Do these people have any sense? Ok I get it that we came in when you were closing but at least be polite and apologize so that there is a chance the customer will return. Very unprofessional — like they are doing you a favor by serving their 3rd rate biriyani as suggested by other reviews. There is no «pointe» in visiting this broke establishment if you can call it that.
Rugma A.
Classificação do local: 2 Hoffman Estates, IL
I ordered a Chicken biryani and they served a plate of oily Basmathi rice with red colored chilli chicken pieces added. The Chilli chicken pieces were like colored maida ball fries, few of them having a thin strip of meat inside. The quality of food and service is bad.
Amulya V.
Classificação do local: 1 Arlington, NY
Horrible service. Manager is rude and disrespectful. Took so long to get our order. When we were getting annoyed he told us to go to another restaurant. I dont care how the food is… the service is the worst. No respect.
Gt G.
Classificação do local: 2 Chicago, IL
Ive visited this place a year earlier and their biriyani used to be good but I recently visited this place again after purchasing a groupon and i have to say the quality has gone down a lot. They had the buffet during my linch time visit. The meat offering had 2 – 3 items all chicken, then chicken biriyani, veg biriyani, and a chickpeas curry and veg curry, so not a lot of options. Every item was prepared overspiced and heavily oily. Probably Amateurs preparing the food, you get the oily typical crap thats served all around chicago area as indian food… Such a disappointment!
Krishna A.
Classificação do local: 1 Oak Creek, WI
Best biryani in USA? I think not. I tried both the goat and chicken biryani. Took carry out. Frankly, subsequent to eating the Chicken biryani, my friend I both had upset stomach — not because of the spicyness, because I am quite used to spicy food but because there was something wrong with the meat. We ate only a portion of the Chicken biryani. We discarded the mutton biryani completely. Both Chicken and Goat biryani had similar taste — almost like they had one common biryani and that they seemed to have put in the corresponding meat. Extremely oily — unnecessarily so. It is with great disappointment, that I am giving this one star. I try to not give 1 star to a restaurant — unless there is a potential health or hygiene issue. Had we both not have had upset stomach, I might have given this 2 stars.
Akash M.
Classificação do local: 1 Schaumburg, IL
Paradise? Not exactly. This is one of those hit or miss places. Sometimes the biryani is passable and sometime it is just horrid. Consistency is a major problem here. I picked up an order earlier this week and the rice was under-cooked and the chicken had gone bad. The biryani was obviously not fresh, which is such a shame. If the name of your restaurant is «biryani point» and you can’t even make that right, you don’t really have a lot going for you, do you? Another MAJOR problem is poor customer service. They never greet or smile at their customers. Most look like they are in a jail(similar uniforms too!) All in all poor customer service and serious lack of consistency makes for a very ordinary dining experience. There are a million other places that make better biryani. How they expect to compete with lackluster food quality and service is beyond me.
Manish S.
Classificação do local: 1 Schaumburg, IL
This is the worst restaurant in terms of customer handling. Staff is very rude including there manager. Food is very average and nothing called speacialize. Once I ordered goat biryani, meat was literally smelling like hell. Once we went for buffet, the staff talked very rudely to my wife I tried to talk to manager for this incident. The manager was itself very rude and unprofessional that I cannot get any sense to talk to him. Never recommend this restaurant to even think of it as an last option. Weird staff and pathetic food.
Ribnar R.
Classificação do local: 5 Schaumburg, IL
Great service as usual on our visit. Luis was very helpful and food seemed to have picked up a notch from our last visit. Chili Chicken, Biryani, and Daal tadka was super. Will definitely return!
Nigam P.
Classificação do local: 2 Chicago, IL
to start off. I’ve been a frequent visitor to this restaurant since last 6 months but i have to admit the fact that the quality and taste is going down with every other visit. however during my last visit i.e. 2nd oct. the order took ages to arrive which got us to be late at the event nearby. moreover when we brought our grievances up to the manager he wasn’t considerate rather he center argued with us stating it was meant to take long as your order was large, which i felt wasn’t though with just 2 egg curries and 4 naan. Not to mention the constant stare we got from him after the polite confrontation from our side. I forgot to ask his name as i just wanted to have my food and leave ASAP for the event, but you can usually find that guy over the counter. i hope the management do look up to his review and do not turn a deaf ear, as the guy needs to be educated about being polite towards fellow customers.
Vinutha S.
Classificação do local: 1 Somset, United Kingdom
Food was fine. The worst part was the service. 1. Gives one torn menu for 6 people. veg, chicken and goat biryani and asks us to figure out which is which one one small bowl of raita for 6 big plates of biryani. one take away box when we ask for 4 take away box. Service charge of 15% already added in the bill for this kind of service. When complained to the manager, the service charge was removed.
Tahir S.
Classificação do local: 4 Naperville, IL
Biryani is pretty good for a suburb vs Devon. consistent with good portions. service itself is good but servers should proactivity ask the guests if they need anything. Spicy so not for the faint of heart. food quality and presentation is above other Indian/Pak restaurants around the area.
Saisiva S.
Classificação do local: 3 Schaumburg, IL
I ordered goat briyani, The rice was awesome but the sad part was the meat it was very chewy, ideally it should be really tender but this was not the case. Also order Goat Curry which was spicy and the meat was tender i was really surprised … we very the last customer to leave around 11:00PM and was not in a mood to inquire or argue as what is wrong with their briyani meat. if you go for Goat Briyani make sure before ordering that the meat is tender or not
Karthik N.
Classificação do local: 1 Bensenville, IL
Waiting time for food is horrible. To bring one biryani they took almost 45 minutes. Taste is not good, below average.
Vignesh T.
Classificação do local: 2 Chicago, IL
Went there four Sunday lunch and the food was bad. I’m a vegetarian and I could hardly find any option. Surprisingly no plain rice or vegetable biriyani. Two veg gravies were bad. Only rasam as a soup was good. They brought our check while having our first course. On the whole the experience was disappointing.
Rohith M.
Classificação do local: 1 Chicago, IL
I went to this restaurant recently. This was my third time and am Very disappointed! once again. The quality of food seems to go lower and lower by each visit. I had biryani at other paradise franchises in other states. This was the worst biryani compared to other paradise locations! I use to eat biryani at Jersey city, NJ location almost every other day as a student for three months I lived there. And that biryani was so much better and more quantity compared to this place. Also, I noticed the quantity of biryani served at this location has significantly reduced since my last few visits. Almost by half. Worst of– the biryani this time was white cooked rice mixed with biryani masalas, then covered with white layer of rice! Not the proper hyderabadi dum biryani! Final note– I didn’t enjoy my meal — left it unfinished to avoid stomach burn!
Avinash K.
Classificação do local: 1 Elgin, IL
Well, food is OK. I personally don’t like the place much, not sure why but people adore the briyani here. We had the chicken 65, prawn chettinad(super spicy. yumm) and some chicekn briyani along with rotis, pretty much end of closing on Monday night and all of us had stomach upset pretty much the next day.
Rohan D.
Classificação do local: 2 South Loop, Chicago, IL
Food is OK Service is bad, came 2 minutes before the closing time of 3PM on Sunday, and was denied service to dine in, were told the chef have left for the day. Just took some leftover biryani as carry out
Neel K.
Classificação do local: 3 Beloit, WI
We stopped here for a Sunday morning brunch. It says they open at 11:30, but the the buffet doesn’t start until 12:30. The place has a very large buffet that runs about $ 12. The items have a good selection of veg and non-veg. The had some good fried things, along with available salad, and fruits. The paneer curry was awesome and the other chicken curry was ok. I do like that they bring fresh naan to the table which is soft and fresh. We decided to order some Biryani separately(surprisingly there is no biryani in the buffet). We got both the veg dum biryani and a chicken dum. Both were excellent. They are worth the extra $ 10. Also know that the food at Paradise is generally spicy. The Biryani starts at a moderate spice and can only get spicier. I LOVED the flavor of the biryani. Although the items of the buffet were ok, the place is truly a biryani paradise.
Pari P.
Classificação do local: 3 Schaumburg, IL
Their website claims«The Best Biryani in the USA.» Eh… not quite the best biryani in the US and unfortunately not even in Schaumburg either. Paradise Biryani Point is actually an Indian restaurant chain with locations all around the US. With tall claims, I was expecting more. The biryani itself wasn’t bad though — the meat was tender and the rice was cooked well. It’s just that the flavor was muted and the spices were lacking. The onion salan(a spicy gravy/sauce that’s accompanied with biryani) helped boost the flavor but I still wasn’t impressed. There wasn’t much meat and the portion was just enough to serve two people. Other than that, service was fine and I liked the classy and clean interior. It could just be that Paradise Biryani Point is being overshadowed by all of the other good Indian restaurants in the Chicagoland area.