LA McMahon Window Washing

after many years of having them do our windows, this year they raised the price nearly 50%. adiós amigo.!!

Used this window washing company last year (2014) for windows washed inside/​outside & screens and all was perfect. This year for same service wasn’t very good. Screens still dirty, and sills etc not done. Plus the price went up by $ 45! I won’t use them again,

We have used McMahon multiple times. Their customer service is always friendly, and they do a thorough job. The one time we had a discrepancy in the the number of windows, management was quick to give a refund. We have been very happy with their service.

I have a home with tricky windows and have run through a couple of different window cleaners who couldn’t quite handle the intricacies of the house. I’ve used McMahon twice now and will continue to use them because they do such a thorough job. Their crew takes their time, gets all the hard to reach places and does a superior job inside and out. They also power washed our deck and patio and the whole home sparkles like it is brand new! McMahon will be my dedicated window washing service spring, summer, fall and winter.

Although they got the job done, I am extremely disappointed and mortified by the way their employees conduct themselves. Scheduling an appointment was just a pain in itself. When trying to get a specific time I was told they would be there between Tuesday and Thursday, which is unrealistic.- What kind of person would be willing to stay in their house for three days waiting for a company to clean their gutters and windows.
At 10:00 I get a call from my daughter, who might I add works nights, saying she heard a loud banging on the door with two men outside screaming, «Let me in! Let me in!» I don’t know about you but I would be frightened to even open that door… would probably even call the cops. The only reason my kids even opened that door was because they saw a black truck with «LA McMahon» written in small tinny letters. –comforting right?
This company was able to get the gutters clean in a proficient manner, which is why I would even consider giving them a star. However, after scaring my kids and giving me an unrealistic time frame, I’m beginning to think I was just a little too generous.
Personally I’m not one to even review a company on Unilocal.However, after the transgression I had over payments, I am now further disgruntled. Hence why I am here. After giving my information, the woman would not even give me a confirmation number. Initially she told me I had to go there and file paperwork, which makes no sense because I was informed that I could make payments over the phone.- Why waste gas money or even stamps when I’m already wasting my time over a rude phone call? After questioning this paperwork statement, the woman cut me off and backtracked and told me to just write down her name in case, «something goes wrong.» How comforting it is to diligently look over my credit statements praying that some menopausal woman doesn’t go nuts and try to over charge me.
After reading these reviews I definitely feel like a fool. What manager comments on customer reviews? To me that shows that someone is trying to compensate for something that they lack… professionalism. Maybe 10 years from now, if this company can even stay afloat, there will be a multitude of people raving about the service they have received. However, I don’t see that in my lifetime since I do not intend on receiving their services again.

I’m updating my review here since the owner has contacted me and tried to remedy the issue promptly. The owner and the phone customer service were all very courteous and professional and that goes a long way in my view.

I waited hours for them to show up, it is now after 4:00pm and they’ve left behind a big mess; smelly piles of leaves from the gutters and because they used water to push out the leaves from the gutters rather than scoop them out, my driveway is a SHEET OF ICE! Maybe they should carry salt in the truck since this is standard practice for them. They left the backyard gate propped open & acted like they didn’t know how to give me the proper discount for the online coupon. When I called to complain the management wouldn’t accept any responsibility because he was too busy trying to make excuses, including blaming me for not scheduling properly! Who needs this for $ 220???

Just had my windows washed today and what a great job McMahon did.
1. Arrived on time
2. Did a good job cleaning the storms, in and out windows, and screens.
3. Paid attention to details
4. Left no mess behind
They did should a nice job, I will start using them every year!
This place gets even better. I received a call offering me a $ 10 discount on any upcoming service because of my Unilocal review. how cool!

They were on time (even a little early), efficient, affordable and did an excellent job!!!

The windows on a home are like jewels…they sparkle, gleam and let the light in that dances across the various rooms.
But what to do when those «jewels» are not so clean. . and when the sunshine only reminds you that your windows are dirty? Call McMahon Window washing.
Their competent staff is great on the phone– asking about how many windows and doors you have so that they can give you a ballpark estimate right over the phone. They even offered me a Saturday appointment (much appreciated) and a 10% discount off of the job.
Their crew showed up on time, assessed the situation, and showed me where the «extras» were going to be in terms of scraping grime on my large french doors, or in cleaning the debris out of my basement window wells. And the price I paid was pretty close to the estimated price and was competitive with other window washing services I have used in the past
In about 3 hours, my windows were shiny again, sparkling like the jewels they are supposed to be and I didn’t have to lift a finger other than to write the check!
While I only did the exterior of the windows this time, you can bet I will have them back in the Spring to do both in and out, although I may need to wear my sunglasses indoors when that happens!

If I could give them Zero I would. Do not live up to their word. Make sure they close your fence gates prior to their departure.