Import Motors

Lightning fast service! I dropped off my bumper for paint. They called the next afternoon with it ready. When I asked for a quote, John was able to tell me immediately what the cost would be and how long it would take. Not only did I receive it sooner but, the workmanship was also excellent. The paint was matched perfectly. I look forward to using them again for their excellent prices and fast service.

John has been working on my cars for over 25 years. Top notch service at fair prices.

I found this shop by accident three years ago in my search for a specialized independent Subaru dealer in the area. John and Mike are great guys that are customer-​centric, friendly and fair when it comes to part costs and labor. I’ve seen them on a couple of occasions recommend to customers that selling the car, rather than a costly repair bill was the best course of action, you can’t beat that from a service standpoint! Not to mention, its refreshing to not be up-​sold on a bunch of unnecessary add-​ons like you get at other chain repair shops. I don’t even live in the area and am willing to drive 10 – 15 miles because of the great service I get here!
If you’re looking for an honest shop that specializes in Subaru, BMW or just about any car you have, Import Motors is the place to go.

never been to a more honset car shop. these guys are awesome. They will not try to sell you on stuff you do not need. I trust Import motors

I’ve been a customer of Import Motors for several years and have always had excellent service! They have replaced an engine, fixed a timing belt and solved all kinds of other issues for us. I recommend this shop for all repairs and excellent work and fair pricing. I will continue to use them for all my automotive needs.

Good, honest service. John is great to work with and doesn’t give you a bunch of BS or try to sell you on uneaded service like you get at the VW Dealership. He even showed me all of the parts he replaced without me even asking. His pricing was also very fair. I got estimates from 3 other places and he was on the lower end. At the end of the day his estimate was also pretty much spot on. Hard to find people who know and want to work on VW’s so am very happy to have found this shop as the car continues to fall apart. I wish I could speak as highly of the VW as I do this shop.

The Best Bimmer service I ever had in Chicago area, the owner, John, is honest and kind, not like the «Patrick BMW @Schaumburg», their price is open and fair, Highly recommend!!!

Had a really great experience at Import Motors today!
Excellent service from the phone call to come in — to picking up my car. I felt like John listened when I told him the problem and then took the time to explain what he found in a very clear way. The price was totally fair compared to other places and included a warranty.
I would highly recommend this place — especially if you’re looking for someone who knows their Subarus.

Incredible service and honesty. Very refreshing.
This is the type of small business ownership that makes America go. You can talk to these guys, they arent out to just rip you off. I called on Friday morning and explained the problem and he told me if that is the case, drop it off and it’ll be done by 5 pm. It was. It was the price he quoted, the work was solid, they took it for a test drive and warranteed my work. This is my new shop for sure.

I’m female. As I write this there is a visible sense of relief. I intensely dislike all things auto related– the buying, the warranties, the mechanics etc… However, a huge burden has been lifted off my shoulders and I finally feel free!!. For months I was going to my Mercedes dealer with dread because one problem after another seemed to kick in on my 7 year old ML 320. I started to hate my car and seriously considered selling it. Then I came to the Unilocal community and found Import Motors. Excellent reviews and 10 minutes from my house? I decided to give them a try. WOW! That’s all I can say. John was great. He explained everything to me in detail with diagrams and plain English. Stan (the man), was equally patient and explained the breakdown of cost. Which was waaaaaay lower than any quote I ever got from my dealer. And Yoshi pointed out things that could wait and things that would be best to take care of as soon as possible. This is how detailed these guys are folks. No B.S. I left paying under $ 200.00! I’m still in shock. If you have ever considered this business, don’t hesitate to RUN not walk there as fast as you can. They are my best find and I couldn’t be happier. :)

As a female, I’m often uncomfortable going into any car-​related place… I’m pretty sure they see $$ signs when I walk in. However, John was very friendly and did not bullshit me. My total price was less than another company told me, and less than he even guessed at the beginning! I never get pleasant surprises when dealing with my 9 year old car. The job was done quickly and efficiently and my car has been running great. I highly recommend this place to anyone– an honest mechanic is hard to find!

well, first of all i don’t know much about auto repair. For me, to go to an auto-​shop is a dreadful experience as i don’t really know what is going on and whether folks are trustworthy or not.
My friend recommended me this one. She found it out through good reviews in Unilocal and Google.
The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I’m happy with the service. The part that shocks me the most was the $ 95 labor per hour.
I don’t know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.

We took my wife’s BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see my review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We’ll definitely take her car back there for more repairs as they’re needed. It’s nice to know of an honest mechanic in the area!
Update: 5 years after finding Import Motors we can’t stress enough how awesome and honest they are. John is a stand up guy and we couldn’t be happier to have a great mechanic.