Binny’s Beverage Depot

Nate the service manager is a Bum. I don’t mean he is broke. What I mean is; He has piss poor attitude, Poor management skills and horrible customer service skills. I just left this store.
I went in to buy cigars.
Simple right?
Until I met this crabby Nate!
I know what I like & what I want. I’ve been here a lot of times before & usually I’m out of there with in minutes. I was being helped by a very friendly young lady at first.
I picked a set of cigars that I like. I asked to buy a packed set (full Box) new. As she went to look for an unopened box set;
She TOLD me, «pick as many EMPTY boxes you like for FREE. As long as I was buying something.»
I didn’t even care for them but I started looking at some. Since I was waiting; what the heck. I liked 3 of them.
Then, Nate the service manager came in to tell me that the cigar box they had at this time is one cigar short & they only have 24 cigars; instead of 25.
He wouldn’t even substitute any other cigar; even at the same price point.
«Because it would effect his inventory»
Said he would still cut me a «deal.»
Come to find out;
He was charging me 25% more for 24 cigars!
I pointed out to him that the TAG price was less. I told him you are charging more.
He got upset for pointing out the sale. Also, told me, «you can only have ONE EMPTY BOX.»
I told him the young lady offered as many as I wanted. & you guys throw these away.
He didn’t care. He got upset some more.
I believe Nate was hell bent on screwing with me. Charging me more. He was acting like I was stealing or something.
He WOULD’NT even give me the option of buy them.
He refused me service. Told me to, «go buy some where else.»
Wow!
I was shocked.
On my way out. I pointed at the fact, it said .50 to buy empty box.
He still didn’t care. Look like he was gonna cry.
He still never gave me the option to buy. Just told me, «you can leave!
I rather have you not buy these.»
This Nate guy is a real disappointment to Binnys. I’ve been here plenty of times. Spent $ 100’s at a time.
Never been treated this rude and disrespectful.
Looking back. The box cigars I was buying didn’t even have a lid on it.
Nate, you are a sad individual. If you are so miserable with your life. At least, don’t take it out on other people. Get out of retail and stop acting like a sad BUM.

I like to keep my reviews short and sweet so here we go
PROS:
lots of choices to make Thirsty Thursday or TGIF a great success.
CONS:
sometimes beers are placed in strange locations around the store

Horrible cashier service and an even worse attempt at customer service by the manager. We’ve been coming here every Friday for about eight months. But after today I’ll drive a bit further so I don’t have to deal with this terrible service. Obviously loyal customers don’t mean anything to them. What a shame. I will be helping another Binnys make their sales from now on. Stay away.

I just walked in this morning to pick up a Jack Daniels Sinatra limited edition. I walked right up to the American whiskey aisle and couldnt find it. An employee quickly noticed me struggling to find my item. He told me it was locked up in a case and got it for me and then checked me out.
I was in and out in under 5 minutes. The employees were helpful and very friendly, I really like this location almost a little better than Bloomingdale Binnys.

Who doesn’t love binnys? As the saying goes «if you can’t find it there, it’s not worth drinking».

To the cashier that needed two forms of ID for me to be glassware. get off your high horse, jerk.
Still convienent to pop in on the off chance they have some gumballhead.

Shopped there twice, both times was an unpleasant experience with bad customer service.

Great place been going there for over a year now. Great selection and prices under one roof. Only one thing tough why do keep changing policies regarding id or is it just for me. Today I was asked for two forms of id. Last time it was something else, gets embarrassing sometimes not that i look underage or something and I always have my id and binnys card with me. I am a regular come on, one id should be enough isnt it

Ol’ reliable Binny’s! I go here more than I should More than any classy lady should.
This BInny’s is a bigger location than some of the others though so they *almost* always have what I’m looking for in stock. I’m a fan of making the mixed $ 9.99 6 packs for my craft brews and they have more selections to put in my case in that arena, as well.
Huge parking lot, workers are always insanely friendly and always ask if I need help. Of all the Binny’s, I proclaim this Schaumburg location my favorite! Victory!

I don’t go to Binny’s often, but when I do, I get a lot of alcohol! [Picture The Most Interesting Man in the World meme here].
Stopped in Schaumburg today during an errand run to pick up some Ten Ninety beer. –My former boss left my employer and started his own beer company. He makes these really unique, craft brews. They are delicious, so I support him and buy them whenever I can. They are sold in some bars, on tap, and also now bottled and sold at Binny’s. I was super excited to see his whole «line» of beers sold –they were sold out of the very cool Imperial Porter, that has a spicy kick to it. But that was OK –I’ve tried that one many times. I was specifically looking for a new, Christmas brew called Milk and Cookies. It is a milk stout with hints of ginger. I found it and bought a few bottles as Christmas gifts.
The staff was very cool (always willing to help educate) and check out was a breeze. Definitely a go-​to place, especially for gifts. I was also eyeing this very cool skeleton /​day of the dead looking tequila bottle. I will definitely be back if I can think of who to gift that to!

Everything under a roof! Its got huge collections. Old, new, foreign, domestic, expensive n pocket friendly drinks for everyone. Love the set up n well organized sections. Great staff n stuff!

Was denied service when buying a six pack of beer because my girlfriend was not 21 while standing at the counter with me. Not sure what they were thinking asking both of us for IDs when only one person is drinking. Poor service when finding my choice as well. All of the employees stood around talking even after I had asked for assistance. Will not return to this location.

Binny’s is just the greatest. They have almost anything you can think of. If there is liquor in heaven… this is how I imagine it to be.
They have quite the variety of wine, liquor, beers (plenty of local brews too!), and mixers. I love coming here and just stroll through the isles to see everything they have. I love how organized it is! One of my favorite parts is the build your own six pack. Many stores have this now, but they have a particularly great selection.
The staff is very helpful — if you can’t find something or need suggestions, they will help you out. Everything is pretty well labeled, so I usually don’t have a hard time finding my way around. They also have a rewards program (mostly for wine, but hey, I’ll take it).
This is definitely the place to come to stock up or find something new to try!

If you’re looking to spend a couple or hours searching for the perfect beer for the night, look no further! This place is huge. They have heaps and heaps or alcoholic beverages and a decent selection of cigars. They have a small walk in cooler for cases of beer and a small selection of cold craft beers, usually bombers.
I usually end up spending much more time than I anticipate because they have so much variety. The amount of different beers that they have is pretty amazing.
Cheers!

Great place to buy your liquor and tobacco. I want to give this place five stars but their service (except for their main cigar guy) is just okay. Their cigar guy Eddie R is AWESOME!!! He really knows his stuff and is very genuine. He gave me very sound advice since I got some nice cigars for a present and had no idea how or where to start. He was very honest and made sure I knew, understood and was happy. Even gave me great cigar choices for a present for my boss.
The liquor section is always very organized and with a vast section like the other Binny locations. There are usually good deals going on so stop in every once in a while.

To a person who likes to drink, the experience of going to Binny’s can only be compared to being a child and going into a candy store. They have everything here — probably the largest selection of wines outside of the city, every kind of liquor you can imagine from the old standards (Gin, Vodka, Rum, Tequila, Whiskey, Rye, Scotch, etc.) to after dinner drinks, to Absinthe and Moonshine to mixers. They have beers and ales from all over the world. They even have wine and specialty liquor glasses, mixers, some foods and a walk in cigar humidor with all sorts of cigar accessories.
Aside from their broad selection, their employees are knowledgeable and more than willing to help. Over the past year, I’ve gotten on a Rye Whiskey trip and have been mainly getting one specific brand. I asked for help and told them what I liked and they immediately told me ones that were similar, and took pains to point out ones that were also just as good, but were priced much higher and not worth considering. That was something right there. Honesty rather than steering someone to simply the most expensive items.
My only complaint is that I get lost in there. I love looking at the different items they stock and wondering about ones I’ve not tried before. Sometimes on the weekends, Binny’s offers tastings of various items. I don’t often go to them because I’m not always comfortable driving after attending one of these. When I do, I sip to taste only. But, I have found things I like that I’ve bought. I’ve also tasted some I’ve been curious about that I didn’t have to waste my money on.
Great. great store.

It’s really not possible for my husband and I to walk out of here without spending at least $ 80… and its usually on a lot of booze and wine.
The good stuff is usually on sale, if not its decently priced. The staff is always super friendly and very helpful.
Get their member card, it is well worth it, especially because its free :)

Great place to buy beloved booze. Staff is super friendly when seeking answers to what goes best with what and they have awesome recommendations. You can tell they know what they’re talking about!
I also frequent the one in Bloomingdale.

Binny’s is usually my first stop for good beer, why because it’s usually fresher and when you like hoppy IPA’s you probably understand why. However not only did this location have very fresh beer they also had a good assortment of sours and Belgium beers!
The staff was personable and actually we got into a 10 minute conversation about sours and the enthusiastic employee gave out some stellar recommendations.
I’ll be back Binny’s!

The holidays are coming up and this Binny’s and it’s staff put Santa and his elves to shame.
I’ve never been one for the holidays, but I’ve always been one for boozin’ and luckily the latter helps combat the former.
My first visit was today and my second visit will probably be tomorrow, then third the next day, and so on and so forth. And while I love the dingy little bodega-​style liquor stores with outdated posterboard/​ad filled windows, this Binny’s, although big-​box, has some serious spirit steals.
My purpose for coming in today was to get a thank you gift for an associate of mine, and I actually ended up getting some X-​mas gifts as well. I swear, all the good stuff was on special, or even better, on special and included both a rebate (that I’ll probably never mail-​in) and glassware. I can’t recall ever seeing a Binny’s with so many discounts. A cornucopia of cocktail ingredients, a bevy of brews and a wondrous array of wines from countries I’d never even heard of. I mean, Hungary?! And here I was thinking I was getting a leg up on Dinner. What’s next? Turkey? Oh hey wait– what’s that over… erm, nevermind.