American Community Management

Stay away from this management company. Emerald Hills Condo in Glendale Heights is your worst nightmare, Im glad i finally woke up from my nightmares after 5 yrs. No not even 1 star they derserve a rating. 0 is more like is more appropriate.

Horrible Management company. They are disrespectful to the homeowners and do everything they can to sweep your request under the rug so it’s never dealt with. The minor issue I contacted them about that needed fixing, mind you an issue that they created was handled by sending me a pack of lies for over two months and that is only because I had to chase them for an answer. My community has used them for 10 years and we’ve gone through at least 4 property managers and they are all the same. A bunch of idiots that don’t care and don’t feel they ever owe you a response.

This is quite honestly the worst property management company or HOA I have ever dealt with. You always hear stories about the absolute nightmare associations but you hope you’ll never have to deal with one. If you’re reading this, run away as fast as you can from this company. They are not only incompetent they are abusive. I was concerned when they fined me $ 50 because I «stored baggies of pet waste incorrectly» in a pot outside my patio door instead of stinking up the shared garage before garbage day. I became more concerned when they fined me again for an «unauthorized patio expansion» for a couple bricks used to stabilize my grill. I became enraged when they had my car towed from a regular parking spot in front of my building because my license plate tags just expired — with no warning or notice. They are so inefficient that the association is constantly running out of money for regular repairs. The front door of our building has a broken lock that hasn’t been fixed in months despite repeated requests. You have to get in through the garage or by leaving you patio door unlocked. The front lamps have been out for months leading to a dark, unsafe environment. The biggest issue however is that they have absolutely no concern for the residents. They use obscure rules as a weapon to harass the people who live here and are completely intractable. They are absolutely, without a doubt, the worst HOA or management company I’ve ever had the misfortune of dealing with. Stay far, far away. As far as I know they are a property management company in Schaumburg, Streamwood and Downers Grove. Notice that the «testimonials» on their web page are almost exclusively from board members.