Sleepy’s

My parents have used this Sleepys a few times to get mattresses for our houses, but that was before the current sales team was there.
Specifically, Dan. He was helpful in the beginning, but once I asked for his direct contact info so I could go home and run the numbers one more time (I was buying this mattress myself for my first apartment, so a lot of budgeting) — his attitude completely changed. The estimate was just under $ 700 and I clearly loved the mattress, I said I’d give him a call in a few hours once I check that I won’t have to finance. He actually said «well if you get home and see you don’t have $ 700, then I won’t get the call, so what’s the point.»
What’s the point? I did have $ 700 to spare after I checked, and I wanted to call him to order the mattress, but holy crap there was no way I was giving him my business. So I brought it somewhere else, purely based on his attitude I work in sales and it sucks if someone says they’ll call you later, but you should still leave a good impression for the sake of your store and personal reputation. He would’ve gotten a call within 2 hrs after I left the store, but he was so rude. I would never recommend him/​this store. P. S. shout out to Macy’s, who had the same mattress for much less and without the attitude.
***tried reaching out to customer service as per their response to my post, but I have not been able to get a response (9÷23÷15)

Had a terrible experience here. My girlfriend and I were in the store yesterday for 2 hours and when we sat down to make a purchase I decided to look on the sleepy’s website. I found the mattress on the website for $ 400 cheaper than the salesman tried to rip us off for. I felt like I was in a used car dealership. I wish I remembered his name. We ended up buying from Ashley Furniture. The sales person there did not treat us like that. Terrible experience at the Scarsdale location. I’m not sure if this is true for the whole company since this is the only location I have ever been to. It put a bad taste in my mouth and I will never return to any Sleepy’s stores.