Dental Arts of Scarsdale

My first experience at this dentist will be my last. As a private payer, I was charged an exorbitant price for a simple 15 minute cleaning done by a distracted and disinterested dentist. I emailed them twice and they did not contact me. Extremely disheartening and an absolute rip off. Caveat Emptor!!!

Pro — Dr. Gennarelli is really excellent, very thorough and seemingly expert. Explains what she is doing and really consults on treatment. Very responsive and takes the time to make things right.
Con — Dr. Ricci is not very good and with all the dentists out there, you have to be able to do better. In fact, i have a hard time characterizing here as competent and my family no longer trusts her. We have had quite simply too many issues with work she has done that has led to expensive and painful procedures, procedures that would have not been necessary had Dr. Ricci done things right the first time. We’re talking about root canals, extractions and needlessly broken teeth here. We’re talking about another dentist starting a conversation by saying, «well. .. i don’t really like to say anything bad about another dentist but. .. » With all the dentists to be found, I am not sure there is any reason to let Dr. Ricci anywhere near your teeth.
UPDATE — one of my family members, having lost faith, saw another dentist who stated that Dr. Ricci had failed to fill a tooth properly leaving significant decay UNDER a filling, thereby assuring the necessity of a root canal. That makes twice that we have been told her poor work has led to root canals that could have been avoided. Oh, and the family member was also told that Dr. Ricci missed three cavities in a visit (with X-​rays) just the previous week.
Con — The nurse /​receptionist /​biller can be incredibly unpleasant and seems very easily put out. Just not a nice person. She is lazy, makes mistakes either by accident or on purpose, blames anyone else in sight because of course it is not her fault, and even went so far as to become rude and curt when I refused to pay more than my insurer’s required co-​pay. She seems to be a petty soul. The other reviewer (Becky) who made a similar comment about this person is indeed correct in my opinion and Becky’s remarks are consistent with my experience. BTW, does anyone else think that the MZ reviewer is actually the person in question? Seems pretty logical to me — that defense was just a little too strong and precise for it not to have been personal.
UPDATE — the new dentist, who can see the same insurance company information as the old one, has been able to confirm the mistakes and the extent to which the nurse /​receptionist /​biller was being difficult just to be difficult.

Friendly staff, always accommodating for appointments. Nicely decorated and as comfortable as it’s reasonable for a dentist’s office to be.