XFINITY

The wireless internet service is awful. It takes up to 5 minutes to download four emails. I get hung up constantly.
Service used to be much better before Comcast started charging more for different levels of bandwidth. I plan on objecting to the renewal of their license each and every time they are up until they eliminate different service levels.
The only thing I can say that is positive is that Xfinity doesn’t go down quite as much in bad weather as the satellite providers. The executives should be ashamed of themselves.

This company is the absolute worst. I am happy with the speed of internet we get, but Comcast is raising the price all the time and it is ridiculous. I called them to say that it was too much and the representative suggested we pay $ 10 more per month and get cable… uhh, I was trying to pay less, not more! In addition to that, our area is lucky enough to be a test market for data caps. What this means is if you go over 300G in a month, you have to pay extra. This is unfair and not what we originally signed up for. With only two of us who like to stream and play games, we’ve gone over the limit a number of times. I can’t imagine what it’s like for a larger household. Unfortunately, Comcast seems to have a monopoly here. We would switch in a heartbeat if we had another option.

Xfinity sells reps lie. They tell you what you want to hear to make a sell. I called to have my residencial service cancelled so I could switch to business class. They quoted me a price for Internet and TV, came and switched out the equipment, but never changed anything. I was told over the phone that I would have unlimited data, but a month later was charged overage fees. When I called to ask why, I was told I needed to switch out my equipment again and it would cost $ 50 more a month with a $ 200 connection fee. No one I spoke to could tell me who I spoke to, nor could they find the technician who came and switched out the equipment. Xfinity and Comcast are con artists guilty of false advertising and lying to consumers as well as their existing customers.