Volvo of Savannah

Sales: 2 stars
Daniel was my sales person. He stayed late for me to arrive to drive the car. All was fine until negation l came about. He texted me at one point «How many times do you want to go over this?»
Would not recommend buying a car from him.
Service: 3 stars
Service guy Pete is great!(5 stars all the way) Super helpful and knowledgeable. Problem is price. They charge more than other dealers for the same work. Perhaps they do this as they are the only VOLVO dealer in the area? If I lived in Savannah I would find an independent service facility as your saving would be quite significant.

I always take my Volvo here for oil changes and all my car needs. I believe they are fair.

Great customer service. I just bought a SUV from this dealer and when I am ready to buy my second vehicle I will come here again. Salesperson Mr. Murillo was honest and very helpful. Thank you. I am recommending this place to all my friends.

Just purchased a used Volvo from Volvo of Savannah and was pleasantly surprised through the entire process. I saw online the vehicle that I was interested in, but did not want to commit to the 4 hour drive from out of town to get there and find out it was no longer available. I called and spoke with Daniel K. in Sales, who was nothing but pleasant and assured me he would call if anything changed with the car’s availability. He texted me pictures of the car to ensure it was the one I was interested in, and sure enough 4 hours later when I arrived he quickly pulled the car around for me and off we went on a test drive.
When we pulled back in to the dealership I was met by Walter F. (Sales Director), who helped me work through the paperwork. Due to some delay with the financing payout I walked in the door with, I was concerned that I wouldn’t be able to take off with the car the same day, which would mean another 8 hour roundtrip several days later to take delivery of the car. Walter introduced me to Jimmy B. (Finance Manager) who was another pleasant individual to work with. In the end, they were able to offer me a good rate only slightly higher than my original, and because of their accommodating nature, I decided to stay with their finance offer rather than the one I walked in with.
This was such a pleasant car-​buying experience, and unlike what I was prepared to deal with. There was no pressure along the way, and the gentlemen named above just were genuine people who define what I wish more dealerships were like. Thank you Daniel, Walter and Jimmy for giving me not only a great car, but the ability to look back on the experience as a pleasant one.

I can not begin to tell you how disappointed I was with the owner, Ralph Tolman.
I had my Volvo serviced at his dealership in Hilton Head on a Friday (picked the car up Friday afternoon). Saturday morning, just setting out on my trip, a belt broke 25 minutes in — the very belt that was replaced on Friday (along with the idler pulley, etc.). After much discussion, I had my car towed to his Savannah location for review and repair (Carolina Volvo was closed for service work on Saturdays). When we arrived the owner was very gracious to me and my family and they began to investigate the problem immediately. About four hours later, my car was fixed and ready to go. As it turns out — the problem was that the belt was not properly installed @ his other dealership, Carolina Volvo — hence why it broke (I should mention as well that I had heard a noise of Friday and had mentioned it to the techs. before driving off and was told it was ‘normal’ — I had also called them back after driving down the road a bit, but all had left for the weekend — it was 5:15 pm.).
As a result of improper installation at Carolina Volvo (Savannah and Carolina both owned by Ralph), I asked for reimbursement of the towing expense and some form of compensation for me and my family, as this error caused us to be delayed by over 6 hours and we were 1 hour further south than our starting point. Ralph was challenged by having to reimburse for towing — but agreed — however was ‘highly offended’ by my asking for compensation — especially in light of the fact that he had it fixed on a Saturday and that I should be lucky. Further, he told me that couldn’t guarantee that I wouldn’t have another mechanical problem 5 miles down the road. I wish I had only captured our exchange on video and posted on YouTube as I couldn’t believe that the owner would have such an attitude and wouldn’t even offer a small gesture or token — especially in light of the fact that I would not have even been there on a Saturday had the job been done right in the first place. To add further insult, I had provided him with a copy of the towing receipt for reimbursement– when I asked for it back (the only copy I had) — he told me he charged $.25 for copies (I paid him)
While I would say the folks at his dealership in Hilton Head were great to deal with — this experience by the owner would only have me suggest to all to STAY AWAY as obviously his attitude is displayed by the workmanship performed at his dealerships.
I personally will not go to either and based on other posts, believe my experience is not an isolated one.

My husband and I bought a vehicle here back in July. I do not work, so the vehicle is not driven very often. By August we noticed that all the tailights were not working. Then in September the transmission started leaking. Took it to the shop and paid $ 200 for repairs, back home and its STILL leaking. I believe we were sold a car with a good bit of problems. Be careful before you buy from here.

Excellent service. Personal, helpful staff. I’ve bought two cars here and they have been great. Holly is always so helpful and goes out of her way to provide exceptional service. Highly recommend.

Yuck. I took my Volvo here and they over charged on basic repairs.
The music and self promoting advertisements will make your head want to explode.