Savannah Air Factory

Possibly the best experience we’ve had with a contractor in all the time we’ve been in Savannah.
I wasn’t that excited at the prospect of calling a HVAC contractor. Our 22-​yo HVAC system had finally died and I expected a horrendous expense. I called Savannah Air Factory based on their great Unilocal reviews, and I could not have been happier.
The owner Jeri answered the call and came over to look at our system within a couple of hours. He explained my options and provided a quote for a new system that was considerably lower than some estimates I had received in the past. In addition, he took the time to answer all of my dumb questions and explain the Georgia Power rebate program. I received his quote via email that day and was able to schedule his team to do the install within two business days.
The instal team of two were very courteous, friendly and professional, and had the job done within a few hours. They explained when they were coming and going, cleaned up the area afterwards and took away the old, dead unit. They even went the extra mile by taking care of a couple of HVAC-​related items that weren’t part of the quote.
Jeri dropped by to check on the instal. When I called hm a couple of days later about a technical issue, he arrived within 10 minutes to resolve the problem.
Professional, fast, good prices and service-​orientated!

These guys are amazing. The best AC company I have ever delt with. I called for an estimate and they came out that same day; with in 2 hours. I had an old unit that was costing me a fortune. In the summer 500.00 plus, we have cut our bill in half thanks to Sav air factory. When I called and set up the installation they made me an apt for the day I needed. And the installation was great. The guys that did the install were great. I had a faulty part and called them the evening I realized there was something wrong. They were calling me to get out here before I had even woke up. And when I contacted them the told me I was the next call and showed up right away. Fixed the minor issue and I was back in service within about an hour. They are extremely professional, every one I have met from there team. And there prices were unable to be beat. They exceed everyone and exceeded my expectations by far. Thank you guys for all of your help. I wouldn’t recommend anyone else. They beat competitor’s prices by half, With the unit I was looking for. Thank you so much savannah air. You are an amazing business to deal with. It was the only time I glad to spend that amount of money. Lol. If you don’t deal with this AC company, you are not dealing with the right one. They didn’t even collect payment until the next day. And one of the owners came out himself checked everything and then took payment. I believe it was Ray. So thank you guys so much. They even temporarily fixed my sisters AC. With no fee for coming out. They deserve 100 stars. Unilocal, Please do not delete this review.

Called Ray on the recommendation of a neighbor. He was here within an hour even though he was still finishing another job when I called. Checked the system thoroughly and fixed the problem. Super friendly and helpful. And VERY reasonably priced, too! Definitely my new go-​to HVAC people!

My home needed a new furnace. This company was on time, efficient, clean, neat and accomplished everything they said they would. How can one beat that? The cost was reasonable also.

Last September we Ray came and fixed & tuned up our 2 air conditioners after we had been told by another company they had to be replaced. They are doing just fine. Last week they came in to do normal service on our heating units and helped identify where a leak in our newly recoated roof was coming from. After multiple calls and no service from the roofer I called Ray in frustration late yesterday. He is here fixing my roof leak now. Savannah Air Factory goes above and beyond.

I recently purchased a home that had no central a/​c and an old floor furnace that was un-​operational. I needed a whole system installation. I called five different reputable installers that came recommended to me by different people. Out of the five, two did not return my phone call and the other three performed a walk through and provided me with a quote. Savannah Air Factory came in the lowest and priced for a Trane. The other two installers priced for a Goodman and for a Temp Star. Their professionalism also stood out positively from the other two because they answered my call and came over within the same day, answered my questions, was careful with my old pull-​down ladder (to the attic), discussed condenser/​air-​hander/​ductwork placement with me, discussed electrical, and sent me my quote the following day.
Needless to say, I chose them. They performed the install the same week, it took 2 ½ days. The foreman (Dillan) and two workers did the job, the owners (Ray and Jeri) came at the start and the end and stopped by periodically the check the progress. All were courteous, polite and respectful of my home. Further discussions were finalized regarding register locations, return grill location, thermostat location, and interior ductwork routing. There were no decisions made without my knowledge. At the end of the install, Dillon tested the system, showed me the final installation work and taught me how to operate the thermostat. Jeri followed up the next day to ensure that things were running well; he also let me know that he registered my Trane warranty and submitted the paperwork for two rebates that I would be receiving.
I am so happy that I chose Savannah Air Factory. If you want professionalism, quality and affordability-​they are the guys for the job. I highly recommend them.
LC