A & L Auto Body Shop

My front bumper got nicked on my vacation in Savannah, and Dan was a true help in assisting me. While I didn’t have my repair done in Savannah, Dan was more than willing to take a look at the damage and give me an estimate. Thank you so much for all of the assistance — I truly appreciate it!

Outstanding job! They fixed a small dent/​scratch, and made my Acura like new again. I would recommend them in a heartbeat. Excellent customer service. Danyel was so professional and friendly. Clean office. I dropped off my car Wed am, and it was ready by Mon afternoon. They were booked solid, so I did have to wait a few weeks to get on the schedule.
I went to 4 places total for an estimate: Akins and Bobb– they did not even give a paper with an estimate and the office/​lot looked a hot mess. Gerber collision (Sav) acted like it was an inconvenience just to ask for an estimate, which is unfortunate because their cheshire bridge location is excellent. They also gave the highest estimate. Maaco seemed ok, but dirty office. If I’m gonna pay a lot of money for a car repair, I’m not just gonna drop it off at some auto body shop that doesn’t know how to be professional or show some type of interest. A & L is far superior to any of those shops, and I’m glad I did business with them.

Let me tell you being new to Savannah and getting into a horrible accident (that was not even a smidgen your fault) is kind of the worst combination. The damage was extensive and the whole ordeal entirely stressful, but if I (God forbid) found myself in a similar pickle again, I would undoubtedly entrust my Mini to these folks again. The repair took a little over a month, which is long, but Danielle patiently and courteously kept me updated through it all. I have an erratic work schedule and I appreciated that even when I missed her phone calls, she would always leave me extremely detailed messages to assure me that things were going to be a-​okay. I would say that I spoke to Danielle at least once a week, so yes, we were basically bffs for the last month. The day I went to pick up my car, Danielle even offered to make a call to Enterprise to make the rental car return smoother. They did a great repair job and I can’t thank them enough.

As soon as I stepped out of my car, I felt very welcomed! These guys are very prompt at addressing your concerns and won’t try to scam you into fixing things that don’t need to be fixed (like my dealer tried to do). On this occasion, they even patched up my car to a point where it didn’t need to be fixed anymore — for free of charge! They’ve clearly won me over, and if I need anything else done to my car in the future, this is where I’d go.

Due to the stupid design of BMW front fender guards, if one over runs a cement parking curb, it can rip out the fender guard /​skid plate. After reading reviews on shops and knowing exactly what BMW would recommend, I visited A & L. I was impressed with the candor; I was pleased with the presentation of best case and worst case scenarios, and I was impressed with the approach that sometimes, things can simply be repaired to good as new … they don’t always have to be replaced. They did a great job with the fix, undetectable from inside or out. On top of all of this, these folks are really nice people, people you simply enjoy.

I’ve had a few unfortunate opportunities to have need of body work. You would never know it because somehow A and L has made my car look unscathed again and again. I have no idea how they achieved it. The service was professional and prompt. This is one of the rare 5 stars for me.