Shaw Transportation Management

Fraud !! Be-​aware Guys! Hire at your own Risk ! I worked for this guy
(Shaw Amirghassemkhany)
at his company. this guy owns a small business and act like top shot, which he isn’t. this dude has no-​manners at all
and no– customer service skills at all. I worked for him and I waited for a month to get paid. when hired, I was told that I will be paid on the 15^th of the month.
I tried calling at the office and leaving him messages, but no response.
after trying couple of times. finally I got a call from his office and
I was told he is out of state i will try to reach him blah blah blah but no success then at the end, after trying so many times.
i had to call police to get my money from him, and guess what within 8 hours, he paid me. otherwise he wasn’t gonna pay me. So be Care-​full guys.
he can’t even run one business responsibly and tries to do everything buying-​selling cars, winery tours, transportation. he doesn’t know what’s he doing.
So un-​polite and so– unprofessional.

We used Shaw to transport our family to/​from the rehearsal dinner in Mill Valley, and everything worked perfectly. Our driver was professional and timely (early!), the large bus was clean, and the ride was smooth (even on very windy roads!). I worked with Shaw beforehand to get the night set-​up, and it was very easy. I did everything via email, and Shaw was very responsive. I felt comfortable this they would show up on time and was more than pleased with the service. Thank you Shaw!

Shaw! First impression is everything and boy they have delivers so far!!! The owner called me as soon as I inquired for our wedding guest transportation. He was so kind and helpful. No other company I’ve reached out to treated me the way he did. Applause to you!!!
He made me think about all the small details I didn’t even realize. I’m a planner I’m getting married more than a year away from today and being a planner he suggested things I didn’t even realize.
I hope to book with Shaw if everything works out. Unilocalers this is your spot for transportation!!! Excellent!

So bummed! Wish I could leave no stars. Tried to book them for a wine tour. They were very accommodating at first and then last minute completely backed out of our reservation hours before they were supposed to pick us up. They said (through email in the middle of the night, day of) that they didn’t receive our contract which I thought I had sent (without trying to follow up with a phone call). They had sent the paperwork at 5:15pm the day it was due and then said it was my fault for not returning it right away (which I thought I had). I tried calling them all morning day of with no response. If they had cared about the customer they would have at least had someone answering any of their phones (including cell phones) day of to make sure. Not the way I would expect anyone to do business. Luckily the day turned out great without them. Won’t be using them ever again that’s for sure.

The only reason I can’t give Shaw Transportation 5 stars is that we did have a bit of a mix up with the bus that was supposed to pick up the wedding party before our wedding. We got lucky that the transportation coordinator, Luis came by with a sizeable van at the same time the bus was supposed to pick up me and my bridesmaids. Crisis averted. The error did make us nervous for the rest of the event transportation, but Luis did a great job making sure the rest of our itinerary went as planned. From what I remember during the rush of things, the buses were clean and well appointed.
Shaw Amirghassemkhany and his team were very responsive and helpful in helping us plan our wedding transportation. Shaw also impressed us by taking responsibility for the error and doing what he could to make it right.
Overall, the guests and wedding party got everywhere they needed to be at the right times and we were able to provide an great extra convenience for our out of town and over-​indulged friends and family. (They even went above and beyond and brought a few worse-​for-​wear guests directly to their homes/​cars.)

Shaw ran all our guest transportation for our wedding Oct 2012, which was awesome as the driver’s were great and on time. The biggest thing for us, however, was the fact that they were able to accommodate us while being busy with Fleet Week, Oracle World and about 15 other city events that seemed to be going on that same weekend!
It was truly a blessing to have a trusted vendor and reliable service on the biggest day of our lives. Shaw’s team never gave my wife any reason to think twice about who would arrive when or who would be going where or anything like that. His team just made it happen and made our night continue on without a hitch!
Thanks Shaw!

I used Shaw Transportation for our wedding and could not have been happier. We ordered two large buses, two separate smaller shuttles to transport the wedding parties to various locations and a car for my husband and me for our «send off.» The many moving pieces of the puzzle was not a problem at all for Shaw Transportation to handle. From the beginning the process and communication was great. The company provides fantastic options, is very flexible and the prices are great. Lastly, the drivers were unbelievably friendly which is what I remember the most. They hire quality people! We’ll use Shaw Transportation for any future events.

I used the Groupon for the Executive SUV wine tasting trip and had a great experience. They even extended the expiration date of my Groupon when I had to reschedule.
Our driver, Leo, was awesome. He was right on time (actually a few minutes early) picking us up, had excellent taste in music, got us to all four wineries on my list, and he seemed to enjoy driving us around.
It seems they sent me a thank you email offering to book another tour at the same discounted rate… tempting.

I too bought the groupon for wine tasting — and had a really good experience. The driver (Joshua) was on time (in fact early), friendly and very knowledgeable about where we were going. He brought a cooler and water for everyone and did a great job. The van was clean, though there was very limited leg space — we only had 8 people in a 12 person van and it would have been really crowded had we included more people.
I am sorry to those who didn’t have a positive experience bc our experience was great — the groupon was well worth it!

Just used my groupon for an 8 hour Napa wine tour with Shaw. I was a little worried after reading the reviews below, but everything worked out perfectly.
They only had the regular van available for the day we wanted, but communicated exactly what we were getting, so no disappointments there. They were very patient with my procrastinating on getting our itinerary together, and offered recommendations if we needed them.
The day of, the driver, Joshua, showed up promptly, had us on the road right on time, and kept us on track all day. They even stock the van with a cooler and water for everyone, which is a nice touch.
I can’t think of a single complaint, so giving 5 stars.

We had purchased a groupon for an executive SUV through Shaw Transportation for a Napa tour for our wedding weekend. We received our confirmation email in a timely manner and they were willing to answer any questions we had and also give recommendations on wineries. We ended up getting the coolest driver. Leo, not only lead us to our destinations but conversed with us and jammed out to music with us. He was friendly and gave us historical info for different areas in San Fran, Sausalito, and Napa. He was a great driver. We had gone to all of our requested wineries and had some time at the end. Rather than just take us to the hotel Leo took us to some other spots for pictures before we had to go back. I would definitely recommend this company and will use them again come our next SF trip.

What a complete and epic disaster of a company. Like Jessica and K.J. we received nothing that was promised in our contract. Our «executive SUV» was a crappy 1990 Ford Expedition. Not only that, we ended up having to do all the navigation ourselves because our driver was not provided proper address information from Shaw to put into his GPS. Shaw didn’t even give him my correct phone number, or the number of people that were in our party. Not only that, but Shaw set an itinerary to places that weren’t even open when we arrived. We ended up having to completely restructure our vacation because we didn’t get to see what we wanted to on the tour day.
It’s pretty obvious from the other Groupon reviews that Shaw is booking cheaper people to make up for the lower amount they’re charging. The point of Groupon is to build customer relationships and loyalty by showing off your service — not to make a quick buck.
Even worse — I called the owner to tell him that our driver was lost because he wasn’t provided proper directions and navigation and all he did was chuckle on the other end of the phone. No apologies. No Plan B.
I’m sure they’re fine to use for weddings where there is one, set destination. However, I would never book them for anything winery related.
.

Don’t use this service for winery tours. They are not detail oriented and will not follow through on the stated services that you pay for. Shaw failed us in almost every way.
They did not provide the driver with our correct phone number (luckily one of my friends found the driver wandering around outside our hotel). They did not provide the driver with winery addresses (resulting in us driving out of our way to someone’s home… random). The first winery on our itinerary wasn’t even open when we got there. Um, Shaw, maybe you should know the tour destinations you are providing driver service to?
Completely disappointed. After all was said and done, the only person who apologized was the driver and it wasn’t his fault. The company failed him too. Not only that, but our driver told us that our tour wasn’t the first Shaw winery tour to go completely wrong because the company failed to uphold their end of the deal. What a joke. Hire a driver from some other company and find a DIFFERENT company to book a tour through. This company has no customer service skills, and no class. Period.

Like Jessica (another reviewer on this page), my friends and I purchased a Groupon for a 12-​person Shaw Transportation wine trip up to Napa Valley in an «executive van.» We were pretty stunned to find that the «executive van» referred to a Korean church van. It was small, cramped, and not at all worth the amount of money that we paid (I’ve taken wine trips with other agencies that have cost far less and provided drastically more, even without a Groupon). Talk about false advertising.
Two stars go to Shaw, though, because the driver was punctual and seemed to be very nice.

I bought a pinchit coupon online for Shaw Transportation. They were already booked the day I wanted but they graciously agreed to help me out. The provided alot of help to set up a great wine tour! They showed up early, well prepared and with a smile! Shaw was amazing to us! He was friendly, helpful and extremely professional. We ended up have too good of time at Napa but Shaw transportation is reliable, trust worth and amazing! Definitely recommend using them for your future needs!

My friend got a deal (not sure which deal website) for Shaw for a group of 10 of us to go to Napa. Once we got over the initial shock of having a van show up (when a luxury SUV or something similar was advertised), the ride itself was fine. So make sure you clarify with the company exactly what vehicle you’ll be receiving. The driver was nice, played music in the car when we requested it, and prompt about getting us from location to location.
If you’re going to Napa, I suggest researching/​planning your own appointments for tastings. Some of the wineries that Shaw recommended are not necessarily ones I would have chosen. In addition, when we showed up at Cakebread Cellars, they turned as away because we didn’t have a reservation, even though the person my friend spoke to at Shaw said that no appointment was necessary… so that kind of sucked too.

Just used them… Top notch.

We hired Shaw Transportation for all of our wedding transportation needs and they did an amazing job. The customer service and communication from the start of the inquiry process up until the rehearsal dinner and wedding day went off without a problem. We used a variety of different vehicles over the weekend (vans, mini buses, large buses) and all of them were in great shape.
I would use Shaw Transportation again and would recommend them to everyone.

I’ve had the privilege of working with Shaw for the past 3 years in 15 separate events. I am the leader of a student group at UC Berkeley and we use Shaw to help plan all of our events and he does a great job handling securing us venues, security, and transportations. Despite doing these three things efficiently and flawlessly, the reason Shaw deserves 5 stars is because of his amazing customer service. He always goes above and beyond and puts in his 110% to make sure we have an amazing event. I love working with him and he always makes my job 10x easier.

I’ve tried many services and Shaw Transportation is by far the best. Very professional, A+ staff and service. Couldn’t imagine going with anyone else now and recommend these guys to all my friends for Napa trips