Naureen Shaikh, MD

I was a patient of Dr Shaikh’s.
Her partner Dr Spielberg was amazing however was unavailable the day I came in.
Dr Shaikh’s bedside manner was awful.
She was curt and condescending.
She lectured me & assumed things about my health w/​out reading my medical record.
This happened a couple years ago but I still think about it. Doctors are supposed to be in the line of work of helping people…
She’s attended great schools but that’s only half the equation. The missing component would be compassion.

Dr Naureen Shaikh of Soluna Health has the dubious distinction of charging me $ 120 for an appt I was unable to make on account of a health crisis which rendered me incapacitated the day of the appointment. Not only did the office charge me but they were entirely unsympathetic about my health crisis. Perhaps Dr Shaikh should not administer to those with health conditions which may prevent them from having to cancel their scheduled appointments. Because of my health issues, I have had to cancel under the 24 hour window with other doctors yet I have never been charged a fee on account of it.
Further, there is no human interaction with this office. In setting the appointment everything had to be done on-​line including entering credit card information which they make a requirement in order to make the appointment! Perhaps I can understand something like this for those without health insurance but my health insurance is superlative. Again, I have never come across this with any of my other doctors.
Seems like Dr Shaikh and Soluna Health are more concerned with their finances than with the health and well-​being of their patients. Even though they are literally down the street from me, I won’t be gracing their doorstep and if you have health issues I would suggest you consider another physician.

Really disappointing. I am currently living in Sausalito and a «local» Sausalito resident who is very ill. I booked a 9:30 appointment online and then was called by their receptionist to say I needed a one hour appointment since I am a new patient. I explained that I am very ill and no one hours are available, her basic response was «oh well». This is not what I would call a community resource — not impressed.

I first saw Dr Shaikh when she just began her practice in Sausalito. I found her caring, and very thorough and I had a very positive feeling about her. Soon after I joined Kaiser so I didn’t see her again, but when I switched back to Blue Shield she was my first choice for a doctor, so I made appointments for myself and my husband. At the time he practice was being managed by a larger company, and it was a bit of a mess. Dr Shaikh kept me waiting 30 minutes, though as far as I could see, she was just sitting in her office (she came to the door a minute after I was put in and I was still changing into the gown so she said she would be back… then I heard her in her office talking on the phone… not a medical call). My husband was kept in the waiting room for 45 minutes and another 20 minutes in the exam room. She did spend a good deal of time with us, mainly going over the evils of alcohol (she said to cut it out completely… not even socially!) and the benefits of strenuous exercise. She ordered tests for us both but we never heard from her about the results. My husband called and she took his call, then billed him $ 45 thought the conversation was short, and mostly she talked about giving up alcohol and doing more exercise. In the past I have never been billed to hear lab results. I thought that was weird.
Hubby and I were in Europe for the year, and when we got back he called to make an appointment with Dr Shaikh. Apparently while we were away the old management company left with all the records, so he had to be taken in as a new patient, all his records were completely gone. The Dr ordered the same tests as before, and after a month he called for the results to find they never got them, or they lost them is what I think happened. It took another week or so to have the results mailed from the lab again, and this time he asked for them to be sent directly to us so we didn’t have to pay the price for the phone consult. Soon after I had a medical issue, and I called for an appointment. Now, this is what sent me over the edge. They no longer take appointments on the phone. You have to go to a website, and… catch this… you have to pay $ 20 just to make an appointment! $ 20, just like that, with no personal interaction… and to top that, since my records were taken by the old management company, I had to register as a new patient and go through a whole physical just to have a rash looked at!
And lastly, I just looked at her website and glanced at the «review» section… all are 5 stars but nowhere did I see a place to submit a review, which I find very suspicious.

I used Unilocal to find Dr Shaikh when I moved to Sausalito recently. On my second visit I was in urgent need of additional care and Dr Shaikh contacted a specialist whom she knew personally and he offered to see me on his day off. She sent me off to see him in a taxi, together with a personal gift for the specialist to thank him for seeing me at such short notice. That’s the level of care she showed me, and I understand all her patients. I can’t speak highly enough of her professionalism and her level of care for all of those she sees. I feel so fortunate to now have Dr Shaikh as my doctor — and to once again be in excellent health!

I’m not going to lie, it IS difficult at times to get appts and to get someone on the phone, but Dr. Shaikh is worth it.
She is so patient and makes sure that you understand all of your options and have all your questions answered before you leave… This patience probably correlates with the difficulty to get appts… Fancy that, a doctor who doesn’t overbook her day with too many appts!
She’s pretty awesome, and I have sent many people there… However, like I said, the phone system and appt making could be a bit more speedy. And you should know ahead of time that the first visit is a long one!
That said, I’ve been going there for a few years now and have zero intentions of changing anytime soon

I just want to update this, especially in light of the negative review. I’ve been a patient of Dr. Shaikh’s now for three years and two of my good friends have also become her patients. She is FANTASTIC. We all love her. We have all had a little trouble now and again getting someone live on the phone, but it is a small office and if you leave a message someone will call you back promptly (there is an option to page an on call doc for emergencies if that is why you’re calling). Once you are there, the medical care more than makes up for it because Dr. Shaikh is knowledgeable, she listens to, and she cares about her patients.

Dr. Shaikh is the first doctor I have ever been to who has actually tried to avoid having to do too much diagnostic tests and unnecessary things. She does a great jog of interviewing her patients to get a complete background and uses it to narrow down the possible reasons for your complaint.
She is so good I recommend her to everyone!

I have been a patient of Dr. Shaikh since she started working at the Tamalpais Family practice and then decided to started her own practice. I have NO idea what the bad reviewers are talking about what so ever (She did just have a baby so maybe thats what caused the scheduling issues). As an example, there was a man that came in at the same time as me, but didn’t have an appointment. He had something he needed her to check out and she still made time to see him and got to me on time. She didn’t send him away or tell him he needed to make an appointment. She is the BEST doctor around and I would not trust my health with anyone else but her. I have moved to the East Bay and since I love her and her practice so much I don’t mind making the drive to see her or sitting in horrific traffic for 2 hours (like I did today), to see her. She truly sincerely cares about her patients and I wish that my whole family could see her, but unfortunately they are on the Kaiser health plan so they can’t. I have the worst medical history in my family, and she monitors everything and makes sure that I update her on everything– sometimes its not even health related and she just wants to know how things in my life in general are going. Doctors usually dont do that– they treat each patient like a number, Dr. Shaikh doesn’t do that. When I need something or have a random question or concern, I call her and she gets back to me within 24 – 48 hours. And she even follows up if she needs to. It shows that she cares. She also has the most awesome office manager/​patient care assistant ever-​SHAY! He is so nice and friendly and always remembers who I am even if I only see him once a year! All in all– I have never had a problem with her office and if you look at her credentials it says it all. I am going to be a patient of Dr. Shaikhs until she stops practicing. People can say what they want, but based on my experience with her and how long I have been a patient of hers, I can say that I have been EXTREMELY SATISFIED with her as my doctor. She has taken EXCELLENT care of me. She has a great medical staff and I am very happy to see her practice doing so well.