Wisconsin Humane Society – Ozaukee Campus

Sketchy business practices.
My family went in on Saturday and found a cat named Dessi, we liked him and made a decision right away we would like to adopt the cat. After talking to the representative they told us Dessi was going on the news and we could not adopt him that day. Then proceeded to tell me to come back Monday and we could adopt him then.
I called the following Monday excited that we would be able to begin the adoption process. They then told me that he was adopted on Saturday by a different family. This was very upsetting because they had blatantly misled us and we really had our heart set on Dessi. Its hard not to wonder why they would mislead us in this fashion. None-​the-​less we will take our business elsewhere and will not recommend this location to others. Poor communication and business practices.

While I support the society and it’s mission to find forever homes, I am seriously disappointed in how it’s doing some things. I have been looking on the website for at least 5 months. I filled out an online profile earlier this week and today finally went in to see if I could meet the dog I liked. I drove 45 minutes to the Ozaukee campus and was told it would be a 2 – 3 hour wait — OK, not a problem, I really wanted to meet this dog and was expecting this. 2.5 hours later, I was paged. I introduced myself, the woman asked about my daughter. She’s 8.5. Nike’s online profile said no kids under 8; so OK there. I was then asked if I had a cat. I replied yes and was told that Nike couldn’t go to a home with a cat. What the? I just sat here over 2 hours and was being asked if I wanted to see another dog. The fact that I had a cat was on my profile. Why was this information not on Nike’s profile? IF AN ANIMAL HAS ANY KIND OF «DEALBREAKER» WHERE AN ANIMAL WILL AUTOMATICALLY BE REFUSED A HOME, IT SHOULD BE ON THE WEBSITE!!!

I recently visited this facility and was extremely disappointed. The only reason I gave it a star at all was because it was clean, in fact, it was sterile. A very modern facility, even hands out beepers, like in a restaurant. Complete with glass «cages». After waiting over 40 minutes, Dan showed us the cats my husband and I were interested in viewing. I am not a first time cat owner, and I have adopted 2 other very beautiful cats from other shelters. This is the first shelter where I was not allowed to take the cats outside the cages to interact. I’m extremely careful in choosing another cat. Dan was in a hurry and didn’t seem to know a lot about the animals in question. He also seemed to know very little about cat behavior. Even refusing to pick up a kitten saying he did not want to traumatize it. I had to cox it out of it cube, which upset Dan. Then I was told I could not let him walk in the closed off area because he could contact germs. Not more than 5 minutes prior, another worker showed the kitten to someone else, took time with them and allowed the cat to walk about. They also have a policy to only show 3 cats at a time. I did report this to the center and was contacted the next day. They wanted to «explain» their rules, which they do only for the concern of the animals. I believe they are more concerned about maintaining a beautiful, sterile environment, not pairing up the right animal to owner ! If you are just interested in adopting a cat that looks good to you, then go here, and hope you get one with the personality your looking for.
There are too many animal friendly shelters in the area that care more about their pets.

Found a stray dog in my yard and brought it to Ozaukee Humane Society. Had to give my personal information to them. After three hours I called to check on the stray and left a message bc no answer. Never got a call back. Called again and was told they couldn’t give that information to me. They did not want me to know what they did to the animal. Horrible people.
Another time brought an owl bc it had a broken wing. Turns out they put bird down bc it was too much work to fix him. Doesn’t sound humane at all. Afterwards I found a sanctuary that would have not killed the bird but cared for it.
Use Humane Society as a last choice. Horrible place and horrible people who don’t truly have animal’s well-​being at heart. They are just about money nothing more!

Traveled 30 miles from West Allis looking to adopt a dog. However once they saw the age of my grandmother who the dog would be owned by (even though my mother, step father, and sister would also be owning the dog) they refused to let us go further into the adoption process. Instead of allowing us to adopt the dog we feel in love with the counselor began to possessor is by trying to get us to adopt a dog who were 7 years old and looked like they were dying. Apparently being willing to take care of and love a dog unconditionally isn’t enough for the Wisconsin humane society.

After my cat passed away, I chose to help another rescue animal. After visiting many shelters, I found a great adult cat for adoption at the Ozaukee Humane Society.
They allowed for preregistration online so my application was approved and waiting when I stopped in to view the cats I saw available on their website. They provide you with a pager to let you know when an adoption counselor is ready to meet with you.
After a short wait, I was allowed to meet the candidates. They made sure I knew how to take care of the animals and their specific needs based on their unique personalities. They also wanted to make sure that I chose an animal that fit my personality too,
I found a great cat, but I wanted to make sure I was ready as I was still grieving. The staff was very patient with me as I visited on three separate occasions to make my decision. Vega is now a healthy and happy member of the family.
The staff also took the time to follow up and request photos to see how Vega was doing in her new home. It was a a great example of exceptional customer service.
Facility Notes: In looking around, the facility was new with many green efficiencies, clean and the animals were clean and appeared to be well cared for. They also have a small shop with pet items for sale along with local made scratching posts. If you prefer to make items like that, you can even download instructions on their website. Bricks are available for purchase/​engraving to be placed outside — a perfect way to remember a special occasion or pet. Each year they also hold a calendar contest. The entry is a $ 10 donation and every photo appears somewhere in the calendar.

We just adopted a puppy on this location last Friday (7÷20÷12)
We found out today (⁷⁄₂₅) that our dog has giardia .(caused by a parasite) Our vet stated that she needed to be started on anti-​protozoal med right away so I had to pick up the prescription. The vet office has stated to call the Humane society for reimbursement. Unfortunately, the staff at the Humane Society stated that since they are a non profit organization they cannot reimburse us the $ 50(medications) plus $ 10 for the recheck of the stool. We should have faxed the prescription over to them and they will not pay to recheck the stool. Unfortunate indeed.
Lessons learned.
We love the new addition to our family. We absolutely adored the place’s design, cleanliness and dedication/​friendliness of the volunteers (namely Denise and Patty) we met. We also appreciated the help of our counselor, Christina who spent time with us answering questions/​concerns.
For anyone who will adopt at this location please keep our lesson in mind and ask the staff about giardia.
Have a Blessed day.

This new Humane Society is so nice (especially compared with the very tiny old one we had). It is huge, has a lot of healthy-​looking animals, and is very clean. I came there recently just to look at how cute the puppies were and left feeling a little broken-​hearted that I couldn’t take one home!

About 4 months ago I got my first dog from here and the staff did an exemplary job. Everyone was very friendly and my adoption counselor was knowledgeable about everything I would have to do for my new puppy. I was pretty nervous about getting the little guy and had at least twenty questions that the adoption counselor was kind enough to answer for me.
A free vet visit from a select list of veterinarians is a nice little perk. I chose a vet out in Brookfield and have used them ever since.
I don’t regret getting my dog from here one little bit and I’d recommend this place to anyone who is looking for a new furry family member.

Found a small dog shivering and wet in my yard last winter and couldn’t find her owner in the neighborhood. We took her here and gave them my contact information in case her family didn’t find her. Her tags were missing, she wasn’t chipped but she was obviously loved. Employees here were very sweet about the whole situation. They promised they’d call instead of putting her up for adoption.

Fantastic edition to the WHS system. The campus is gorgeous and the facilities are not only state of the art, but sustainable, constructed from local materials and utilizing green technologies throughout. I’d be happy to be an animal here, they really have some nice living quarters and dedicated helpers :)