Saugus Smile

The dentist was drilling my tooth for a filling and I could feel it, he didn’t give me enough novicane. HE WAS HURTING ME (I DID TELL HIM IT HURT REAL BAD, AND HE DIDN’T CARE ONE BIT), he kept drilling anyway. No consideration for my comfort. My son and I are no longer patients of their’s. We went across the street to become patients of Dr. Han Soo Lho (recommended by a friend), and we both are very happy. Dr. Han Soo Lho deserves alot more stars than he has at this time. He cares for your comfort, he is very knowledgable, he is very kind and he does an awesome job. Check out my review on Dr. Han Soo Lho in Saugus, Mass and you will not be disappointed.

I go into Saugus Smile for my appointment after being harassed about it by their office manager calling from different telephone numbers to confirm my appt instead of simply leaving a message. Once there I was to have a filling on my back tooth. A filling. A simple filling that somehow turned into the dentist completely destroying the tooth and telling me that it was worse than he thought. It was sheer incompetence. To make matters worse the office office manager tries to get $ 100 out of me saying some nonsense about my insurance not paying since an actual filling was not done. Naturally I didn’t pay it but she still has the nerve to call me from different phone numbers trying to get the hundred bucks.

Great office. I don’t like going to the dentist, but Dr Rosenblatt is wonderful. The entire staff made me feel welcomed and relaxed. He explained everything to me and made me feel comfortable. I would highly recommend this office to my family or anyone who wants a caring, helpful, and gentle dentist. What a great experience.

For someone who is afraid of the dentist I finally found an office that is friendly and Informative. The receptionist is great she helped answer all my insurance questions before anything was done so there were no surprises… very thorough! The hygienist explained everything he was doing so I was more at ease going through all the X-​rays and cleanings. Then the dr came in and repeated everything the hygienist said which made me feel more at ease knowing he is fully trained and knows what he is doing. I am still anxious over the dentist but Less anxious here and definitely recommend anyone looking for a dentist go there

Went for a consultation for Invisalign since they had a Groupon offering and the dentist tells me my situation is «too complex» for him to deal with and tells me to call another dentist. REALLY? No explanation whatsoever just stops looking at my mouth. NOWHERE on the Groupon did it say that it was for simple cases. (What’s the point of invisalign if you already have perfectly straight teeth? Beats me.) I was appalled and the only positive thing about that office was the receptionist. My general dentist has been encouraging me to get invisalign and I figured id try this place out because of the good deal being offered. Apparently they’re just trying to scam you and get all of your information in their system, so it looks like they have your business, just so they can pass you up. No thanks, I don’t appreciate being put down because the dentist doesn’t have enough skills to do his job. So overall, if you see the deal on Groupon for this place, it’s not worth it!

I just went to get my teeth check up and clean. Two words «Love it!!!». I’m very picky when it comes to find a good dentist. I try a few dental place but don’t feel anywhere pass my standard however my friend referred to Saugus Smile so I came.
I’m very impress by the warm greeting and get to meet one of the best hygienist Wilawan Promsat Rdh. She was so gentle and told me all the information that I need to know, how to take care of my teeth. I would suggest everyone to see hygienist Wilawan Promsat Rdh. You will feel happy and clean afterward like me :) I will go back and get my teeth clean again in 6 months for sure.

I needed some dental work, but I wanted to make sure that I went to a good dentist. I was referred to Saugus Smile by a friend. I’m glad that I went.
The receptionist was very friendly and quickly got my paperwork situated. The hygienist was gentle during the xrays, very thorough with my cleaning, and she was quite informative regarding my teeth and care. The dentist was knowledgeable and explained his findings of the exam in a way that was easily understandable.
I recommend this dentist to everyone, and I will be returning in 6 months.