Saugus Animal Hospital

I love this Animal Hospital! I think the staff is very caring and comforting. They are always willing to assist and happy to help. I see other people commenting on pricing being to high?!
To be honest I’m completely shocked. I think they are very reasonably priced within the area. I’ve actually switched to them from another local vet and I couldn’t be happier!
I think its important to remember that Unilocal also «Filters» review. Be sure to read the filtered ones as well. They have lots of positive reviews not being displayed.

We have been going to Saugus Animal Hospital since 1997 when we got our first dog, Blackie. Dr. Anderson and the other doctors at the hospital took excellent care of our boy until we had to have him put down at the ripe old age of 15. Even then, they were so compassionate and loving and we will never forget how well they treated our boy! Two weeks later we decided we could not live in a house without a dog and we adopted our dog «Hunter» and immediately made an appointment for him at Saugus Animal Hospital. It was so good to be there under such happy circumstances. The building is new and modernized, spacious and comfortable. The desk staff, Vet Techs, and Doctors are all top notch. I would recommend this animal hospital to anyone and by seeing the packed waiting room of mostly happy pets as well as the hundreds of pictures on the wall of their happy patients, I would say many people agree with me!
All the Best! We will see you tomorrow for Hunter’s yearly appointment!

We moved back to MA from Northern Virginia last year and needed a good vet to take our «medically challenged» dog to. Our old vet in VA highly suggested avoiding the «corporate» vets popping up such as VCA and stick with an independent vet that is a AAHA member. AAHA vets have strict quality measures they take in running their practice. I’m not knocking all VCA vets, it is just that they have certain quotas to fill shall we say. We have been receiving great care for our dog over the last year and highly recommend Saugus Animal Hospital. All the vets at the practice are great and the staff very professional. They do not overcharge. There are many negative posts on Unilocal and it surprises me. I’ve seen much higher office visit costs elsewhere.

Our family has been bringing our dogs here for care for the past 20 years — both routine and emergency — including after one of our dogs was hit by a garbage truck (and continued to live a wonderful life for years!). We have nothing but praise for Dr. Binder as well as the other Vets who have always diagnosed and treated our dogs with super care — from exams to prescriptions to hospitalisation to referrals to specialists. these people are AWESOME and we can’t think of bringing our dog anywhere else.

Sorry DMV Binder, you are mistaken. Check your records again. I NEVER asked for the cream. The cream was discontinued a long time ago. My dogs have been using the OINTMENT. That is what I asked for. The instructions listed are USE AS NEEDED —— NOT twice a day for 10 days. And if you think I would believe you would not have charged me twice in a week for a visit you are sadly mistaken. No one asked me if I cared to wait until you finished with what you were doing. No one called me as a follow-​up to my request. All I got was an attitued. Sorry you can blame Unilocal and anyone else you want to but like I said I HAD ENOUGH! Already found another Vet –
Phyllis G.

I am not sure if this is the same Animal Hospital that is on 365 Essex St Saugus. I’m hoping so!
I took my Gigi here for an emergency appointment; which getting an appointment was so comforting after contacting a few others. The Dr. & Assistant Kristen was absolutely amazing.
Gigi has a NEW VET!!! Plus my parents referred me.
Thank you for seeing GIGI asap and thank you for explaining & caring for her. Your facility is amazing.

I have been bringing my cats and dogs to Saugus for over 7 years now, and the staff couldn’t be friendlier.
For the people who are disappointed with how they are treated — Saugus tries to educate pet owners on what is best for their pets. They expect you to be responsible enough to take good care of them, and that requires getting the proper treatment. If you aren’t happy with their opinions, and can’t afford to provide for your pets, perhaps don’t have them.
I have never had an issue with compassion, especially when I had to put my cat to sleep in February — they couldn’t have been more supportive. Dr. Binder and Dr. Andersen are amazing.

These people have neither compassion for animals nor for their owners. Had my cat misdiagnosed there with ineffective medication prescribed. Still same illness, and sure another exam and lab and same meds (what $ 350 again!?) Just another ripoff!

I am, quite honestly, SHOCKED by the reviews listed here. I have been a loyal client for 20 plus years. We have had MANY pets cared for compassionately and with what appears to be the highest clinical standards. Let’s face it: owning a pet is expensive. But being a pet owner means being responsible. I have always been given choices when possible here. Guidance was excellent. Hospital staff are consistent and know my pets very well. I do know that when our pets or kids are ill, we tend to hear slices of what is being said. I can not imagine the staff at Saugus saying we can’t treat you because we are closed, except to say that there is not 24 hours onsite staff and that, perhaps, a pet in a dire emergency should go to a 24 hr. emergency hospital. I have seen many, many clients who have a long history and partnership with Saugus Animal Hospital. I am not alone here. Do not believe all that you read. Saugus Animal Hospital has always been a valued part of my care as a pet owner.

As a first time dog owner… I brought my doggie here for what was a Kennel cough. Some of the front staff is friendly enough… the big lady with the limp… not so much. My dog was misdiagnosed with a more serious condition… but after a second opinion that issue was cleared up.
I wouldn’t recommend this place if my doggie’s life depended on it!

My cat was having seizures, so I brought him here because it was the quickest place to get to. They checked him in, took him in back, gave me all kinds of paperwork to fill out, the usual. Then they led us into an exam room. The vet said «We’re closed right now, so there’s nothing we can do. You’re going to have to take him to an emergency vet.» They give me a bill and my cat. A bill? For telling me they’re closed? They could have said that when I walked in the door and saved a lot of time when my cat was having an emergency.
We took him to an emergency vet, and it turned out he had to be put down. Rather than pay the bill for Saugus, I payed the one for the emergency vet who at least helped us out.
Thanks for nothing on the worst day of my life. Karma will get you.