Zack TV Repair

I am currently in a court proceeding with Zack TV Repair. I had to take Zack to court after he failed to return my TV or money after he was unable to fix my TV. He stopped returning phone calls which finally lead to a court date. Judgment was in my favor and he has still yet to pay me. I now have a capias arrest warrant as he failed to appear at the Payment review hearing and will be pursuing matters further. Do NOT do business with this man!

I had a really bad experience with this guy. He took my projector to his repair/​home to fix it in August. A part was needed which he ordered from China and it never arrived. 2 months later, I finally got my projector back. The problem was he would not communicate with me about the delay. I would call him but he would never return my calls. At one point I thought I’d have to go to the police and report it stolen. He left town for Florida, says he was in an accident then finally returned home but I still had to call repeatedly to get some kind of answer.
When he did finally return it, he was all apologies but who cares. He also said he would reimburse my deposit which he never did. I ordered the part needed and had it within 5 days. He said he’d have someone else come put it in, but again, no answer to my calls.
My advise, find someone else to fix your TV.
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Updated: 11/​16/​2015 5:11 P.M. Eastern Time

I’m not going to write out the whole story of what happened bc I’ve already spent enough time with this situation. Basicly I gave Zack money towards parts (deposit) $ 50 to be exact turns out I was able to return the broken TV to the store I bought it at. I asked Zack for a refund and he keeps giving me excuse after excuse. From he’s «out of town» to «il put it in the mail at the end of the week» it’s just excuse after excuse. Many months have passed I’ve left atleast 10 messages and called him 20+ times. He obviously has 0 intentions of refunding my money. So not only did I pay him for the initial visit $ 50 (which is fair) I lost out on the parts money too which in reality I should have never given him to begin with. Zack this is Mike V from Framingham you know exactly who I am bc we spoke many many times. You lied to me MANY times and I’ve always been extremely patient and civil with you. You took my kindness as weakness and I am insulted. I guess business must be pretty bad if you are taking an extra $ 50 for no reason… Mike V Framingham, MA

Zack came right to my house in Franklin, MA & fixed my Samsung 40″ TV in no time! He explained how the capacitors that Samsung used were faulty, and replaced them with higher rated capacitors! He also diagnosed & fixed an issue with my PS3 for free! Very professional, very reasonable! His quote over the phone was exact. I would recommend Zack for TV repairs over anyone else! He knows his stuff.

Our aging 50″ plasma was having difficulty getting a picture. My techie wife found the symptoms were of a power supply board defect, a known fault with and other models by Samsung. After installing a new power supply board the problem persisted so I called Zack. He came out two days later and listened to what was done and began checking the TV by removing inputs. It turned out to be the Anynet software was not operating properly. He turned the Anynet off and reconnected everything. It tested out great. This was one of the best $ 50 I have ever spent. Plus, Zack is a very friendly and conversant person. He was happy to explain to us the stuff he was doing while he was doing it.

Zack is a great find. He came out within an hour and was able to quickly diagnose the problem with our plasma television. His rate was very fair. He charged us half of what Geek Squad wanted and he was available quickly to fix our problem. Rave review from a relieved Framingham mom…

Zack fixed our Samsung tv, that had stopped working. It was making clicking noises and would not turn on. He did it on site, and was very fast. A month later, and the tv is still up and running.

Zack came to the house after speaking on the phone. He was polite, professional. & informative. He fixed the issue with my 10 year old projection screen tv in less than 45 minutes and his fee was very reasonable. If I have other issues (with another TV) I will happily call him again & I would recommend him to a friend.

Zack picked up my broken TV and said he could fix it then took it to his shop and returned it 2 days later and there was a deep blue tint on the entire right side when we turned it on. It went away after about 5 minutes and he said it shouldn’t come back and if it did to call him and he would repair it again.
The blue tint never went away and has only gotten worse to this day. I tried calling him about 4 times when it never went away and left several messages which were never returned. Needless to say, I was not pleased that I spent $ 150 on this ‘service’ which resulted in nothing but more frustration.

I found Zack TV Repair on Yellow Pages. One of my almost brand new TVs broke because when I set up the mount on the wall I didn’t screw the screws very well and it fell about 1 inch which resulted in a damaged TV. Not only Zack fixed my TV but he was very reliable and the entire process was very smooth. He ordered the parts and the TV as up and running again within a wk. I highly recommend Zack for any TV repair job you may have.

My 5 years old plasma stop working and I first thought that these TVS are not fixable … But guess what Zack proved me wrong.
He came over, very convenient for us, and fix it same day.
I strongly recommend his services to all my friends.

My 32 inch LCD turned dark one day, while my husband was playing his games. No sound, no image. We never repaired any Tvs and thought it can be a waste to spend money on reparing, when we can buy a new one, therefore we were thinking to throw it away. One of my good friends recommended Zack and we could not be happier with his service. Very reliable, he accomodate me next day and came right on time, which is a plus for me, as I have a very busy schedule. He was very polite and professional and I would like to recommend him to everyone I know. Thank you, Zack!

Called several times and spoke to someone with a terrible cell (the only number) who promised to go «back to the shop» for more info on my 52″ Samsung each time I phoned. Said he had a good idea of the problem and mocked MrTv, the previous repair shop as a rinky dink operation. He said he’d be in the Marshfield area Saturday and could come by and would call back later with the time. That was Wednesday — called and left 2 messages, p on Thursday and Friday, no call, no show. Unreliable, unprofessional and unintelligible — avoid him.

When one of my TV’s stopped working I had to find a quick and easy way to fix it. Just like anyone you check your batteries and go from there. It turned out that my TV, purchased a little bit over a year, installed by a reputable company in my limo bus let go because unfortunately they used the wrong brackets. After many bumps on the road eventually the brackets broke and the TV that dropped about 5 in from it’s normal place damaging one of the control boards. I called Zack TV, and scheduled an appointment, and the day of he showed up on time to our garage, and assessed the situation, tested the damaged TV and made proper recommendations for this situation. Also he secured the TV properly and test it making sure that everything is in good order. He was very knowledgeable, after repairing TV for 35 years, had proper tools and many accessories including spare parts that he offered for free, all the bolts and nuts, and many other items that he included in the repair at no additional cost.
Highly recommended, if I will need his services in the future I would definitely use again.
Thank you Zack for all your help.

I called this business because of the good reviews. But was very disappointed. He did come right out to my place. Looked at my flat screen tv and said that it needed a circuit board. He got online at «ShopJimmy’s» and showed me the circuit board that was needed. I saw the price, and agreed to pay for the part. I wrote him out a check for the amount. It took about a week for the part to come. He did eventually come and installed the part. That was not the problem. Then he tells me its the adapter that I need. Ok, tells me he’ll have to order this part, even though when he first came he checked the original adapter and said it wasn’t that. Ok, another week n a half goes by. After calling him to find out if he has the part. He shows up with a «make do» adapter that does not work either. Mind you, all this is taking well over 3 weeks. He finally tells me that its the «back light» and its not repairable! I’ve been without a TV going on a month and he tells me its «Unrepairable.» Anyway, I was not pleased with the decision because he had me waiting going on a month for him to find out what was wrong with this TV. We both agreed for his time, that since the circuit board cost $ 160, that he could keep half for his time and trouble and refund me the other half.
Its been over a month, and every time I call he is giving me one excuse after another about my refund, first he’s been out of town, second, I’ll be in your neighborhood and will call you to come by to give you your deposit. Each time I call its been once excuse after another, just to get my money. I’m at the point where I am planning on taking out a small claims court just to get my $ 80 back. He did sign the receipt that he owes me this money, so it should not be a problem to go to court to get this money back. Its just very unprofessional of him. Last call I made to him and he sound very argumentative, I don’t understand why he is not returning my deposit. Its only $ 80, but its what he owes me. Our last conversation was that he would mail me my deposit. I’ll give him a few more days, if not I’m taking him to small claims court. OMG! never again. This guy in my book, is plenty shady.

Came out to my house and knew what he was doing. Didn’t soak me. the first place I called told me I would have to bring my large tv in to them to look at. Since it was a hook up issue I just didn’t get it. I ended up researching online and calling Zack. He is a busy guy but came right out fast to take care of the problem.