Veteran Air

Just wanted to share my experience with Veteran’s Air AC. My AC went out last week during the bad storm we had. I called the next morning and a technician was sent out that afternoon and his name was Vincent. He diagnosed my problem and had my system up and running within 20 minutes. I had just 3 months previously switched to this company by obtaining a service contract with them. So far I am very pleased with the service.

I stupidly compared area prices for my AC problem after I had already contracted Veteran AC to come over. They were so much more than 2 of my comparison companies. My fault for acting before doing the proper research… think it was their name, Veteran, that influenced me to call them first. Next time I’ll be a lot smarter before I decide on who to trust!

I have used Veteran Air numerous times at my home and the service has always been on time and honest, plus the pricing is reasonable! I have also referred them to numerous clients of mine, knowing that those relationships I have built will never be diminished by referring this great company. I put my trust in Veteran Air and they surpass mine and my clients expectations every single time.

Technicians text and drive and are very disrespectful on the road. A direct result of poor management or disrespect for others you decide. If the don’t respect the laws of the road do they respect the rules of good customer service? Hmmm

Very professional. My AC died and they came to give an estimate within an hour of my call. The very next day, they replaced it. They said it would take 6 – 8 hours but the guys did the job in 5. They negotiated a very fair price. We will be using them for all service needs in the future. Highly recommend. Ask for John, Don, or Ron — all are great.

I took advantage of their special for a/​c tune-​up. They charged me double because I have 2 zones, but one a/​c unit. That burned me, but here’s the real problem: when I looked at one of the units, there was a big pool of water next to it on the floor. I can’t believe he missed that — it was impossible not to see. One of the hoses had a leaky seal around an elbow joint, and it would’ve been great to have him fix it while he was here. Again, the leak was impossible to miss. BUT he was very into trying to sell me a special lighting system that eliminated mold in the system, to the tune of $ 400 some dollars. He didn’t do a thorough job of a simple tune-​up, so do I like this company? Not in a thousand years.

It seems pointless to give a 5 star review to a company that clearly has 5 stars… But let’s just keep it going because it’s valid…
I would definitely recommend this company. Great customer service, showed up about 20 min out of the hour «window» but called to tell me this (the first company I called «air experts» gave me a 2 hour window and I had to call twice four hours following and still was a no show)
I turned to Unilocal for help and found Veteran with stellar reviews… ok
The technician Vincent was the most kind, professional, and thorough help I have ever hired. He could tell I was interested and explained everything he was doing and how to test/​look for things in the future. I felt like I received a class in HVAC101 — several problems found and resolved. He was late for another appointment to fit me in, but didn’t rush through it here to help me do this right. It’s nice to find a good work ethic and integrity in people and the work force in general these days. Highly highly recommend.

I work most of my day at home on our second floor and the other day it started to get hot. Turned up the A/​C and nothing happened other than big immediate worry that we’d either be out $ 3K-​$ 4K for a new unit or at the mercy of a scamming A/​C guy working on commission. Either way, something HAD to get done and quickly. I used Unilocal reviews and decided on Veteran Air and was extremely fortunate, happy and cool within hours. Vincent, the repair guy with a flair for music, never tried to upsell us. He diagnosed our unit (always the big issue), then calmly pulled out some sort of small switch or electrical item that ended up doing the trick, and for a very reasonable price to boot. Big Kudos to Vincent and to Veteran Air. Thanks!!!

I would have given 5 stars but not so happy with first technician coming to fix nieces a/​c unit. He tried his best but left knowing a huge leak still present. Next day (Saturday) Rob Nemeth came for emergency fix. He was in and out in 15 minutes. He was spot on, VERY professional and A/​C seems to be working as it should. Thank goodness !
Ask for Rob!!!

Recently, Veteran Air-​conditioning installed a new air conditioner for our guesthouse. They recommended a mini split system and gave us an excellent price. Their crew came in and did the installation in one day, they cleaned up well and did an excellent installation. This company is easy to work with and they did not try to sell me something I didn’t need. We’re very satisfied.

Prompt, friendly and knowledgeable. As a veteran I choose to support other veterans. And this was a great experience. Semper Fi.

Veterans air is the best! Great services, great prices and the most important honest people! Used them for my business and home.

A/​C went out on Friday after hours and Clint came out and quickly fixed the problem.
They will be my first call next time we have a problem.

Veteran Air has phenomenal service and competitive prices. We were so impressed with the way they handled our service call, we wouldn’t call anyone else!

My air unit went out on me at 7pm, started calling companies and none could reach me until next day. Called veteran air and the owner himself stopped by and had his crew come over and fixed us up. He even gave me a veteran’s discount. You can bet we will be using them again.

We spoke with Kevin about the issues we were having with our system, he and his crew went above and beyond to make our home comfortable! The techs that worked in our home were very professional and knowledgable.