Turfmaster Home & Lawn Services Inc

Very nice people, but ineffective in solving my lawn problem. They had a one year contract. I had about a 200 sq ft patch of lawn that looked like chinch bugs had gotten to it, but that never was the case. Several different chemical approaches were tried but none worked. New sod was installed by some one else and so far it seems to be working

Turfmaster has been taking care of my lawn for a year. They came out to look at our bushes, trees and sprinkler system. I signed a contract for them to add both additional services. BIG MISTAKE!!!
When the guy came to spray the trees and bushes I was sitting by the pool. I was sprayed with fungicide. Not a good start but I decided to let it go as an honest mistake. ANOTHER BIG MISTAKE.
Today, after waiting 2 weeks for the sprinkler repair man to show up he was 2 hours late. When he started looking at the job he started cussing and swearing, obviously didn’t like the job.
Twenty minutes later he rang the bell and told be we wasn’t doing the work and after we had a few words he drove away. He didn’t do any of the work that needed to be done.
This company STINKS!!!
Do not hire them!!!
I made a BIG Mistake, please don’t make the same one!

I do not believe they even deserve one star. Terrible service.
I was forced by my HOA to get a lawn service for the weeds that were occurring all over the neighborhood. I couldnt afford to rip my whole lawn out and start fresh so I went with a lawn service. I shopped around and found that a one year commitment with these folks would cover what was needed by my HOA and be in my tight budget.
A year later and there is no improvement on the lawn, in fact I had to go in and have a second service help me to improve the home when it went up for sale. I didnt ask for my money back because I did sign a contract and some times that can bit you in the butt with services when you pay ahead of time.
What I didnt know is that in teeny tiny writing I had signed a continual contract for lawn service. which after I sold the house, I had not been getting any contact from the lawn service until I was two services in and owed them money. They certainly tracked me down at that point. Oh not to mention the jacked the costs up for the next year and were charging me three times what I was paying the prior year.
I called and explained everything and asked them to close the account. I even offered to pay for half the costs of the services since I didnt read the fine line and I was not living in the same spot for billing.
They took weeks to get back to me through out the back and forth. Their final answer was no, although I didnt even live or own the home anymore and although the service was terrible to begin with and never worked to remove the weeds they promised the year before, I was still suck paying the full bill. I guess if I had checked the terrible Unilocal reviews they already have I would have picked a better lawn service.
NEVER AGAIN!

Unsatisfactory service of the grounds by Turfmaster. I have called and asked for assistance while having escalating issues with my lawn and paying a monthly maintenance to Turfmaster. The lawn was getting worse and worse. The service person would come and stick a service notice under the door without addressing my issues and neglecting my complains. High, high prices and substandard service in addition to regular errors in billing and lack of assistance. Never got any satisfaction from the company or their executive team. They simply do not care.
Would never hire them again and cannot recommend their service.
Sarasota, Fl

I’ve used Turfmaster to fertilize my lawn for several years. I am very unhappy with my recent experiences. My lawn does not look full an healthy and despite several phone calls for assistance no improvement has been made. I will not be using Turfmaster in the future.

I have lived in Sarasota for 6 yrs. I use Turfmaster and have since I moved into my new house. I once had a beautiful lawn, the envy of the neighborhood. I take pride in my plantings and lawn care. Over the last 6 – 8 months Turfmaster has slacked off and I can tell you my lawn looks as if it went untreated for yrs. I had to go to Ct. to help take care of my daughter due to a illeness from June 1 to July 22. When I came home I was appalled. I called Turfmaster numerious times.
The technician came out who has been with them for 13 yrs and was to meet me outside and discuss what was hapening to my lawn. That never happened, he treated the lawn and left a bill stating it was chinch bugs. After the treatment I waited and had sod put down to replace the bad spots by my own landscaper. Turfmaster’s supervisor came out and told me it was not chinch bugs but grubs, they came back out and treated it for grubs and I was told it would take about 3 – 4 weeks of sun and rain to return to normal. I had to go back to Ct. to help my daughter again for 3 weeks. I just got back on Aug. 24 and the lawn is DEAD it did not come back. I am sick I have spent many of yrs. with them and a lot of money to left hanging. I just spoke to the supervisor and he said he would «treat it again» then come back in 2 weeks and redress the situation. I demanded i wanted it replaced as it looks that bad. With all the money I spent I beleive they are not willing to do what is right, replace the front lawn which is only 100’x20 that’s 200 – 300 square feet of lawn that they let die not me I paid good money for quality service I hope they keep their promise.
I will keep the post open to give them another chance as i am a fair person. I do hope they due the right thing.
Jim Sarasota fl
I MUST LET YOU KNOW TURFMASTER DID REPLACE THE FRONT OF MY LAWN AT NO CHARGE.