Total Control Termite and Pest Professionals

I did not pick this company. They were chosen by my Agent to do an inspection of my home regarding an out of state move to the area. If I had it to do over again I would not have used them and I would not recommend them to anyone.
They home was under bond with Chet’s Termite & Pest Control, whom I now use to service my home. Tenting of the home was recommended in Total Control’s Report however no active infestation was demonstrated to the previous owner. The Seller decided to have the home re-​tented (Previously tented By Chets in 2010 for the same infestation type Drywood Termites). Being the buyer with no fiduciary responsibility I had no reason to object to the additional treatment.
I had someone watch the house to make sure the tent remained on for 24hrs and to review the work was completed as specified. The tent was placed at 3PM and removed the following day at 10am. The workers showed up in a Budget Truck not a company truck and questioned about the shorter time period denied the tent was not on for the 24 hr period. I asked to speak with the owner and he never returned my call. When I called back I was told that he was on vacation and would return in a week. I asked to have him call me upon his return. He never did.
When I went to get the Bond Transferred to my name they did not spell my name right. When I asked that it be rectified and send me a new copy of the bond I was told by the secretary in an email «It’s right in the file and that’s all that matters.» At that point I was done with Total Control Termite & Pest. I will not be renewing my bond and was able to get Chet’s to renew their bond at the expiration date of their last inspection.

After buying a house, we found it was infested with silverfish and it had both flying and subterranean termites. We called several companies and Total sent Del out the same day. Del was very knowledgeable and taught us a lot about our pests. He gave us a fair estimate for tenting and continuing treatment which was less expensive than the non-​tenting option. The pest control employees were very hard working, polite, and did a great job for us. We are very happy with the service from Total Control and would recommend them highly.