Iberia Bank

I wish you could turn off overdraft fee protection on business accounts. I also wish the mobile app would work. My phone says it’s compatible. I messed up and got a lot of overdraft fees. Those things are expensive! Small businesses should be able to disable it. Would be a nice feature to have. Because not all the time in that specific account we have the money. I went ahead and deleted the debit card from all of the charges to add a buffer so I can pay with credit card, debit card or paypal just in case I don’t have enough money in the bank account at that time.

And you know what happened next? The President of the bank called me and asked me to reconsider. She was aware of their accounts receivable problems and even agreed that I should not have to pay a bill three times; Once should suffice. So I reinstated the card and use it occasionally. But I mail in checks instead of paying online because they can process a check in 10 days while it takes over thirty to process an electronic payment.

Iberia was originally Century Bank but took control in late 2009. I was not thrilled about the change and almost left for another bank but looking back I’m glad I stayed. The tellers know me by name and the new institute didn’t add any new crazy fees (like the $ 5 debit card fee)

shopping for a bank was a new experience. A website for rating financial institutions came my way. Was unable to find the listing of the bank on my travel path to and from work. So I stopped into the Tuttle branch of Iberia BankThe service is personal and the care and beyond the call is what convinced me I had found what I wanted. Real people I could relate to and that were sincerely making an effort to help their customers.
I opened an account. I was introduced to the team. I learned that they were able to find their rating online and they used the same website (
) for checking and locating themselves. They are a four star rated institution and they have my vote, too.
I am grateful to have the extra help of learning how to do online bill paying. This is frightening to me as I do not yet even own a computer. Christina Balls is doing so much teaching as well as just being a great humored person. Thank you, Iberia Bank.
TImothyray Laber