First Physicians Group – Sarasota

Staff is extremely rude and disorganized. I can deal somewhat with disorganization, but i cannot deal with overbearing, insensitive, rude people, who do not give a krap. I have no idea how they lost my medical records a year after i have already been a seen patient, as i had to fax them over as a new patient, THEN BLAME ME for not sending them. Magically they found them after i got my previous doctor involved. what a logistical nightmare this place is. Billing is a constant nightmare, dont ask the staff about billing, they are useless and rude. The wait time is to be expected, plan way ahead as you will be waiting atleast 45 to 60 min. with an appointment. I love love Dr. Dunn, but i cannot take the staff anymore… Best of luck to Dr. Dunn, he is an excellent, loving, kind doctor!

Dr. Dunn has been my GP for about 13 years now and he is fantastic. I absolutely love him. His bedside manner is amazing — I’ve gone in feeling sick as a dog and yet had a smile on my face when I left. He’s extremely knowledgeable, friendly, funny, easygoing, straightforward, and honest. He explains ailments clearly and involves his patients in treatment in a way that makes it clear and understandable.
Dr. Dunn manages my chronic back pain extremely well, which is very challenging; he was my husband’s attending during a very frightening and lengthy hospitalization and was excellent in every respect — from managing his care to calming a very worried me.
The only reason I don’t give five stars is because of one woman in the office who seems to go out of her way to be as difficult as possible every single time I have dealt with her. Even something as simple as scheduling an appointment becomes a challenge when Liz is on the task; and I’ve heard from a few other people who are patients at the practice that they’ve had similar experiences with her. Were Dr. Dunn not so super then I would probably have changed clinics a long time ago just to avoid the snarky, superior and combative attitude from her.
Bottom line though, I highly recommend Dr. Kevin Dunn to anyone. Fantastic primary care physician.

So… It turns put that if you call the administrative offices to give honest and respectfully delivered feedback about the long waits and rude front staff that you get thanked profusely for the feedback… And then you get fired as a patient. Say what??? Wow. SKIP THIS DOCTOR. SKIP THIS PRACTICE. They are awful. Wish I could leave negative stars. And I have NEVER said that I’d like to leave negative stars on a review. Go ahead, check out my other reviews and you’ll see that most of them are 4s and 5s. First Physicians Group, take note: you have a HUGE problem with customer service and firing patients who give you honest and well-​delivered feedback about it won’t change the fact that you run an UBER mediocre practice. I would not be surprised if the next patient that you mistreat chooses to bypass your administrative offices and goes directly to the medical board and their attorney instead. You can’t expect that if you praise a patient for their feedback and fire them right after for it to not have repercussions. Karma will get you, I’m sure. And if karma doesn’t get you, I know that eventually you will mistreat the wrong person, who will make your life a living hell… Perhaps then you will remember my feedback and wished you had done something about it. Perhaps I will read about you in the news. Best of luck with that. And with the fact that you need 27 good reviews to undo every bad one. See, my review is certainly not the first bad one that you’ve had and I’m absolutely sure that it won’t be your last.

Dr. Dunn has been my family doctor for close to 14 years. Dr. Dunn and his staff are the whole package: professional, meticulous, thorough, friendly, and they genuinely care about each patient as a person, not as an appointment on their books. Dr. Dunn’s relaxing «bedside manner» and sense of humor makes every visit comfortable and pleasant.

My new doctor, Dr Barry Stein was great, but he doesn’t take new patients anymore. at least I was told that. My husband got me in because he’s a patient. He was very thorough and had a nice personality too. The staff was also nice. They announced wait times for a couple of the doctors that were behind. I thought that was nice. They also offer coffee and hot tea while waiting. Same time next year…

If there were a –5 star rating I would have certainly chosen that. My 88 year old Father was a patient of Dr. Rodman’s for 20+ years. My father was fully functioning and perfectly healthy until my Mom passed away… suffering only from high blood pressure and high cholesterol. He lived on his own, drove, worked out everday… and was in great shape up until 3 weeks ago. My Father lost his wife of 67 years (my Mother) Sept 2012. Naturally he became severly depressed and had a breakdown of sorts 3 weeks ago and has been in the hospital ever since.
My Father was in need of a physician on staff at Sarasota Memorial… naturally my siblings and I requested Dr Rodman who serves on staff. Dr Rodman not only denied treating my father, he didn’t have the human decency to make a phone call to us to let us know and/​or explain his reasons. Dr Rodman was of course willing to take my Father’s business (i.e. — money) for 20+ years, yet not even a single phone call! Really???
We’ve all been to some good doctors and some bad ones. But this situation leaves my entire family stunned and speechless. Sad and shameful to say the least…

My doctor there is great, don’t get me wrong. However, the rest of the staff do not make me feel welcome and I waited 55 minutes to get in today (10 min early for my 2:00 appointment and then taken out of the waiting room at 2:45). After that wait, the nurse talked to me for less than 5 minutes and I waited another 20 to see the doctor.