Bolt Electric

sorry to read so many negative reviews, I have used them twice and they were prompt, professional and explained everything to me. yes, a little expensive but worth the cost for the peace of mind they give me.

Beware of Bolt Electric. Purchased a $ 109 electrical service package from Angie’s List. Technician came and before he began on a 30 – 45 minute job replacing a simple fluorescent light fixture quoted me that it would cost me an additional $ 44.00 for some bs charge. Finally I got so pissed, that I had to tell him to gtf out of my house. Talked to the owner of the company later and he told me that I shouldn’t be cursing at his employee. I then asked a friend here from Canada on vacation that is retired as an electrician from Canadian Brodcasting Company, and he replaced by defective fixture in 30 minutes. These people have no shame or care about their reputation. Avoid them at all cost.

I have used bolt electric several times in the past, and their technicians did an ok job. After the last work they did for us, we were gone for several months and returned to find an issue that we thought was connected to it the work they had completed. The lights in our garage were not working, and I had tried several different bulbs that worked in other areas of the house, in those light sockets. So, we decided to have them come back out and take a look. This was after paying them thousands of dollars in the past for previous work.
When they came out, it was determined that all the bulbs I had tried were bad, even though they worked in a different light socket before I tried them in our garage. Maybe I had a bad batch of bulbs, or whatever happened, all the garage lights were working with different bulbs that we used when the technician came. Great! It was just bad bulbs. Now after being a little embarrassed that was all it was (who needs an electrician for changing a bulb, i’m a handy guy, i’ve replace every light and ceiling fan in our home). Thinking I would have to pay a little something for them driving all the way here, I waited to see the amount. Tech tell me it will be $ 59!!! For 2 minutes of time (it seriously took him longer to write up the bill then to change the bulbs). Now if I had not previously given them quite a bit of work in the past, I would not have questioned this as much. BUT, I was a several times repeat customer. You’d think they would value their repeat customers enough not to charge $ 59 to change a bulb. THEY DO NOT VALUE THIER CUSTOMERS!!! I called the office, and the person I spoke with was understanding and attempted to «do something» for me, but was told she could not, and yes, $ 59 would be the charge.
If you don’t need any type of customer service and don’t mind paying more than other electricians, use them. Their work was satisfactory. If you value customer service and fair pricing, DO NOT USE THEM.

DO NOT USE THESE PEOPLE! Their service man told us we needed to run a complete new line from the box, snaked through the house to the location of our light. We approved a large $ 500 price tag because the job would take half a day. When the electrician opened the box, he saw it was just a loose screw and tightened it in 30 seconds. Then charged $ 500. When we called the manager, he said they quote «by the job» and if it was just a loose screw, that was our problem, not his. COMPLETE CHEATS. DON’T USE THEM UNDER ANY CIRCUMSTANCES!

Charged a ridiculous amount for a basic job. Would not recommend and I will not use again

While work was ok, prices were astronomical. Can’t see how they can stay in business.